Omtaler (569)
Raffiner
-
Etter vurdering
I really do not like the app. I find it slow and clunky, and lacks customizability, but Ken on the support team was very helpful.
Thank you for your feedback. We appreciate that you took the time to share your experience and we're glad to hear that Ken provided you with helpful support. We apologize for the issues you've faced with the app’s performance and customizability. Your insights are important to us, and we’re continuously working to improve the app. If you have any specific suggestions or concerns, please don’t hesitate to reach out to our support team again. We truly value your input.
Best regards,
The Opinew Team
TOP!!!
Thank you for the fantastic review! We’re thrilled to hear that you think our app is top-notch. Your support means a lot to us, and we appreciate you taking the time to share your experience. If there’s anything more you’d like to see or any feedback you have in the future, feel free to reach out.
Best,
The Opinew Team
The support staff was good
Thank you for your positive review! We're thrilled to hear that you had a good experience with our support staff. Your feedback is important to us, and we appreciate you taking the time to share it. If you have any more thoughts or need assistance in the future, feel free to reach out.
Best regards,
The Opinew Team
This app allows you to customize everything, from email templates to widgets to reviews and carousels for your website.
The app is easy to use, and the support is excellent.
Hi,
Thanks for the great review! We're delighted to hear that you've been finding the app easy to use and that you've had a positive experience with our support team. We're always working to improve the app and make it as customizable and user-friendly as possible, so your feedback is much appreciated. Thanks again for using our app!
Have a lovely day,
Opinew Team
Superb
Thank you so much for giving us a 5-star rating and for your succinct but powerful review - "Superb". It's always encouraging to hear such positive words from our users. Thank you for taking time to share your feedback.
Feel free to reach out if you ever need assistance or have suggestions. We're always here to help, as the success of our users is what we're striving for.
Best regards,
The Opinew Team
We've been really impressed with the Opinew app and, more importantly, the team behind it. From the initial setup to ongoing customizations, their support has been nothing short of excellent. They worked closely with us to make sure the app integrated seamlessly with our store and have continued to help us tailor features to meet our evolving needs. It's rare to find a team this responsive and invested in your success. Highly recommend Opinew if you're looking for a powerful, flexible review solution with top-notch support.
Used this app for years, and then it stopped being able to tell when my orders were shipped, so I couldn't accurately send review requests. (which also were not able to automatically send, so I would have had to manually send them) Reached out numerous times over several weeks and was told it was being "looked in to" but there was never any update on their end. Uninstalled and moved to another app.
We've tried many apps on Shopify, but this one truly stands out. It's user-friendly, highly customizable, and has made a big difference in how we collect and display reviews on our site. The support team is fast, responsive, and always helpful whenever we need assistance. Highly recommended for any store looking to build trust and boost conversions through authentic customer feedback!
Opinew is easy to use and helped me quickly import Amazon reviews. However, the second import brought in fewer reviews than expected, so I had to use the spreadsheet method. I ran into some image format issues, but customer support was very helpful and resolved it. Overall satisfied, but I hope automatic import can be more reliable.
Worthless. It was a great app at first, but for almost six months now I have been having problems adding Ali reviews. For six months now I have been contacting these people every two weeks or every month and all they say is:
We understand your frustration, we apologize for the inconvenience, our team is working on it. Can your team not solve this in 6 months? Meanwhile, I pay 20 euros every month. For what? Keep your promises and make sure everything works.
