Omtaler (1 647)
Raffiner
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Etter vurdering
I tested this app and it was able to get reviews onto my store but it was a frustrating experience. App just needs time but not ready yet. I did get reply from support but zero help.
Biggest issue is after uninstalling app it left code in my theme that still shows scraps in my store.
Sorry to hear you had issues. Shopify's to blame that they don't let developers remove the code when you hit uninstall.
Solution: Uninstall from within the app. Install it again, then go to Account menu, scroll down and click the uninstall button there. The app will remove the code and uninstall itself.
Also apologies for the quality of support. We did reply within 1 minute of your message and did everything we could at the time to help you. Any technical issues we usually resolve right at that moment but sometimes it takes longer, you run a company you surely must understand that - it was the latter in this case.
Opinew
It is customizable with many options.
I don't know how they do this, but I have never had such amazing customer service anywhere on the Internet.
Hi,
Thank you so much for your kind words and positive review. We pride ourselves on offering a customizable experience and top-tier customer service, and we're delighted to hear that you've had a positive experience with us.
Best wishes,
- Opinew Customer Success Team
I was looking for an app enabling me to import reviews from Amazon easily and without limitations, and this app seems to be the best one for that.
It's very practical, with a beautiful display as well, and there are also great marketing tools like emails for customers.
And the customer service is great, I got some help quickly to customize some elements.
We're thrilled to hear that you've found our Opinew Product Reviews App UGC to be the best for importing reviews from Amazon with ease and no limitations! We've put a lot of effort into making our app practical and ensure it has an appealing display.
It's also heartening to know that you appreciate our additional marketing tools like emails for customers. Your satisfaction with our customer service is just the cherry on top!
Remember, we're always here to assist you with any more customizations or questions you may have. Thank you for your awesome five-star review!
Best regards,
The Opinew Team
very good app, and the support team is excelent, very fast and frendly, good job guys !!!!!!!!!!!!!!
Hello there,
We're absolutely thrilled to hear that you're enjoying our app, and found our support team excellent and responsive. Your kind words mean a lot to us and motivate us to keep doing our best. We wouldn't be able to do our good work without awesome users like you.
Once again, thank you for taking the time to leave us a review and for rating us 5-stars. Your feedback is essential in helping us continually improve and deliver top-notch service.
Best Wishes,
The Opinew Team
We love this app! It is very easy to set up and offers simple but powerful benefits. We are able to import our reviews from Amazon and manage settings with no issues. Reviews are so important to help customers feel confident with their purchase. We immediately experienced an increase in our conversion rate after adding Opinew and displaying customer reviews to our visitors. We had a few questions about setting up some of the extra features and the support team was very responsive and helpful. I wish we would have discovered Opinew sooner!
We're thrilled to hear that you love our app and that setup was smooth sailing! Hearing that you've seen an immediate increase in your conversion rate after using Opinew is fantastic. We fully agree that reviews indeed inject a sense of confidence in customers. Our support team will be pleased to know that you found their assistance useful. Don't hesitate to reach out if you need any more guidance with the extra features or anything else at all. Thank you so much for this wonderful feedback — we're here and ready to support you in your success.
Best,
The Opinew Team
Such an easy app to install and explanations are clear. A great way also to reward customers for their reviews.
Hi there,
We're thrilled that you found our app easy to install and the instructions clear. At Opinew, we make customer satisfaction and convenience our priority. It's great to see you appreciate the customer rewards for reviews feature.
Your positive feedback is much appreciated. However, we noticed the rating is a tad lower than great. Just in case you may have faced any difficulties that prompted the 4-star rating, we would love to know more. We encourage you to share any issue you might have encountered, as this assists us in continuously improving our service.
Remember, your feedback plays a key role in our improvement efforts.
Best regards,
The Opinew Team
Customer Support is rappid ! The support team helped me out within minutes and fixed my problem straight away! 100% would recommend
Hi there,
We're delighted to hear that you had a 5-star experience with our customer support team! Your positive comments about the speed and efficiency of our service have truly made our day. It's reviews like yours that motivate us to continually strive for excellence.
We're thrilled that your problem was resolved promptly, and we deeply appreciate your strong recommendation. Remember, we're here to support you anytime you need assistance. Your feedback is incredibly important to us.
Many thanks,
The Opinew Team
Great customer service helping get set up. Seems like a useful app and will upgrade once my shop is running properly.
Hello! We're over the moon to hear about your positive experience with our customer service team, and that you're finding Opinew Product Reviews App UGC useful. We're thrilled to learn that you're considering an upgrade in the near future. If you need assistance or have any questions while you're getting your shop up and running, please don't hesitate to reach out. Our team is always here to support you. Remember, your input greatly affects our services and your satisfaction is our top priority. Thanks for the 5-star review!
Best wishes,
The Opinew Team
App runs flawlessly and the support team is very quick at sorting out your problems, even on the free plan!
We're thrilled to hear that you're finding our app flawless, and appreciate your kind words about our support team. We strive to provide quick and efficient service to all our users, regardless of their chosen plan. Your positive feedback motivates us to continue doing our best. Thank you for choosing and supporting Opinew.
Best regards,
Opinew Team
I started to hire a VA to import all my amazon reviews to shopify but then found this software that does it all automatically! It saved me money and a ton of time. I also am excited to use the email review request feature. I reached out for customer service and they responded instantly and even did some edits to my code to make everything work better. Highly recommended!
We're thrilled to hear that our Opinew Product Reviews App has made your job easier and saved you both time and money! It's great to know that the automated review import feature and email review request feature are meeting your needs effectively. We're also glad that our customer service team could provide instant support and assist with your code adjustments. Your endorsement means a lot to us!
At Opinew, we strive to make things as streamlined and efficient for our users as possible, and knowing that we're succeeding in that regard is truly rewarding.
Thanks for leaving such a comprehensive review and for your high rating. Every bit of feedback helps us keep delivering a top-notch experience. We're here anytime you need further assistance!
Best wishes,
The Opinew Team