Opinew Produktanmeldelse UGC

Opinew Produktanmeldelse UGC

Omtaler (1 725)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
26. mai 2020

I am only rating the installation process and guidance which is seamless. I have not used the APP yet.

Red Suricata
USA
7 minutter bruker appen
Opinew svarte 8. desember 2023

We really appreciate your amazing rating and feedback regarding your installation experience with the Opinew Product Reviews app. We are thrilled to hear that the process was seamless for you! Since you mentioned that you haven't started using the app yet, we are excited to hear about your experience when you do, as we prioritize user satisfaction. Please don't hesitate to share your findings or get in touch with our support team for assistance when you start using the app. Your feedback greatly helps us improve and provide a superior user experience. Thanks once again from the entire Opinew team.

Redigert 25. mars 2021

Update: Yes, i did. Part of what I meant is I prefer not using an automatic method. I just wished there was documentation for where the code was installed where I would go in and edit the CSS myself. Dont get me wrong it seems like a great app, but personally for me customer service was far too slow to respond and i had to solve the issue with no help from him because of his speed. Leaving 4 stars cause other than the CSS thing it's great. Too hard for me to customize unless using auto method. There's not enough documention on how to manually install and actually customize the css. The auto install would have worked great but it didn't meet my needs. Other than that, this app seemed great.

MatthewAndAustin
USA
Rundt 2 timer bruker appen
Opinew svarte 25. mars 2021

Hi - have you tried going to widgets>product reviews widget? There is a ton of customisation options without writing any CSS

Also - our support is more than happy to help if you get in touch!

10. april 2020

Good page, too soon to say it also.
It seems correct to me that they only charge once you get 30 sales, so far it also seems a deep and interesting application.

BeauSkinShopping
Spania
Rundt 2 timer bruker appen
Opinew svarte 8. desember 2023

Hi there, thank you for your positive comments and for giving us a 4-star rating. We're glad to hear that our policy of charging only after 30 sales suits you. We strive to provide a deep and engaging experience with our application and we're happy to hear that you're finding it interesting. If there's anything specific you think we could improve or if you have more observations in the future, please feel free to share - your feedback genuinely matters to us. Best wishes, the Opinew team.

7. januar 2019

Bad app, and it leaves some code when you uninstall it ! It slows your website and leave a visual parasite on your website if you uninstall it !

Deguisement-enfant
Frankrike
Rundt 1 time bruker appen
Opinew svarte 1. mars 2019

Our support is always more than happy to help with the uninstallation and we are usually able to do it right away or within a few hours from uninstall, even on the weekends. The merchant never got in touch with us.

The slowdown must have been caused by some other apps - Opinew is one of the best optimized apps - all of our javascript/css are merged into single files, minified and on a CDN network to reduce the weight and amount of network requests.

24. desember 2019

It never finished installing. There was some kind of bug, maybe it was having trouble with another app but nothing every loaded. So that was a disappointment.

Lynda Anne
USA
Rundt 1 time bruker appen
Opinew svarte 25. desember 2019

Sorry to hear that - we had limited availability to deal with support tickets because it was Christmas Eve, which I hope is understandable. If you want to help us install the app please get in touch.

6. mars 2020

Dashboard failed to render in Microsoft Edge, so I had to swap to Firefox. The Coupon widget is a bit confusing compared to the Shopify coupon interface. I am excited to see how this app works and will update once I have time to use it.

Vesta Precision
USA
32 minutter bruker appen
Opinew svarte 8. desember 2023

Thank you for your feedback and the 4-star rating.

We're sorry to hear about the issue you faced with the dashboard rendering in Microsoft Edge. This definitely needs attention from our team, and we hope to address it promptly for your convenience. We also acknowledge your feedback about the Coupon widget being a bit confusing.

Your excitement to see how our app works is contagious, and we can't wait to know more about your experience once you've used it! Please feel free to get in touch if there are any more issues or questions, we’re here to help.

Your feedback is very important to us as it helps us improve and provide better experiences for our users.

Best,
The Opinew Team

27. mai 2020

totally waste of time and loading too much bad and reviews export format no any one know about that again totally waste of time

oyonovagym
De forente arabiske emirater
25 minutter bruker appen
Opinew svarte 27. mai 2020

Hi - sorry to hear you had a bad experience but you never got in touch with our support that's available on live chat every day of the week. Install the app again and we'll be more than happy to help.

26. oktober 2023

Thanks i received my products within 10 days

SHAMA SHOPPING CENTER
USA
18 minutter bruker appen
Opinew svarte 4. desember 2023

We're really glad to know that you received your products timely! It's great to hear that we were able to meet your delivery expectations. However, we couldn't help but notice the four-star rating. If there's any area of our service that can be improved to provide you a five-star experience next time, please feel free to share it with us. Your feedback makes us strive to do even better.
Thanks once again for choosing Opinew.

Best Regards,
The Opinew Team

31. juli 2019

Bad quality of the reviews (we can not choose which ones we want), it doesnt look good on the website and even when I removed it from apps list, the stars under my products name left and I had to deal with it. Also the "chat help" on their website doesn't work! I do not recommend!!!!!!!

PetParadiseShop
Polen
19 minutter bruker appen
Opinew svarte 31. mai 2020

You can always delete the imported reviews you don't want. You probably didn't see the button in the products section.

And to cleanly remove all the code press the uninstall button in the account menu of the app. That removes the code and then uninstalls the app.

14. desember 2020

leaves code after removed from apps list, had to reinstall the theme again (the stars under products name)

IHRtrade
Hongkong SAR Kina
17 minutter bruker appen
Opinew svarte 14. desember 2020

Hi - here is a guide on how to automatically remove all the code cleanly from your theme without reinstalling it. Takes a few moments only.

https://www.opinew.com/help-center/knowledge-base/uninstall-and-remove-opinew-code/

Sorry about this - It's purely Shopify's fault that they don't let us developers remove the code when you uninstall. It's been a problem for years now.