Classificação geral
4,7
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
25 de dezembro de 2020

Good, customer service is fast to solve the import review. Thank you very much
we will cooperate will you in the long .

Korea CreatorBUBU Store
Coreia do Sul
20 minutos usando o app
Opinew deixou uma resposta 6 de dezembro de 2023

We're excited to hear that our customer service team was able to help you quickly with your review imports. Thank you for your kind words and the 5-star review, it's truly appreciated. We look forward to a long-lasting cooperation with you. Your feedback is incredibly important to us as it helps us continue to improve our services and provide you with the best possible experience.

Best,
The Opinew Team

31 de julho de 2019

Bad quality of the reviews (we can not choose which ones we want), it doesnt look good on the website and even when I removed it from apps list, the stars under my products name left and I had to deal with it. Also the "chat help" on their website doesn't work! I do not recommend!!!!!!!

PetParadiseShop
Polônia
19 minutos usando o app
Opinew deixou uma resposta 31 de maio de 2020

You can always delete the imported reviews you don't want. You probably didn't see the button in the products section.

And to cleanly remove all the code press the uninstall button in the account menu of the app. That removes the code and then uninstalls the app.

14 de dezembro de 2020

leaves code after removed from apps list, had to reinstall the theme again (the stars under products name)

IHRtrade
Hong Kong, RAE da China
17 minutos usando o app
Opinew deixou uma resposta 14 de dezembro de 2020

Hi - here is a guide on how to automatically remove all the code cleanly from your theme without reinstalling it. Takes a few moments only.

https://www.opinew.com/help-center/knowledge-base/uninstall-and-remove-opinew-code/

Sorry about this - It's purely Shopify's fault that they don't let us developers remove the code when you uninstall. It's been a problem for years now.

21 de março de 2023

Comoda e abbastanza semplice. Ti permette di differenziare tra layout, colori e dimensioni delle foto

Suneyes
Itália
10 minutos usando o app
Opinew deixou uma resposta 5 de dezembro de 2023

Ciao, grazie mille per la tua recensione positiva e per aver dato alla nostra app 4 stelle! Siamo lieti che tu abbia trovato la nostra app comoda e abbastanza semplice, e che tu abbia apprezzato la possibilità di personalizzare layout, colori e dimensioni delle foto. Tuttavia, notiamo che non abbiamo raggiunto le 5 stelle e ci piacerebbe sapere come potremmo migliorare ulteriormente la tua esperienza. Ti incoraggiamo a condividere con noi qualsiasi suggerimento o problematica potresti aver riscontrato. Non vediamo l'ora di sentirti! La tua opinione è molto importante per noi.

Cordiali saluti,
Il team di Opinew

18 de setembro de 2019

leaves code after removed from apps list, had to reinstall the theme again (the stars under products name)

dermahealer.co.uk
Alemanha
10 minutos usando o app
Opinew deixou uma resposta 18 de setembro de 2019

Hi - we apologise and it really is annoying for us too because it's Shopify's fault. They don't let us uninstall our code when you uninstall the app.

To remove the code, install the app again > go to Account menu > click uninstall button at the bottom. This will uninstall the code.

You need to uninstall Opinew from our app menu to remove the code.

30 de agosto de 2022

My website is full of garbled characters now and I don't know what to do, fReally rubbish app,0 star

RORA TEAPOT
Hong Kong, RAE da China
8 minutos usando o app
Opinew deixou uma resposta 6 de outubro de 2022

We checked your site and you didn't install any Opinew code, you installed the app and then immediately uninstalled it. It could not possibly have been Opinew that caused the "garbled characters"

We do not appreciate the unrelated 1 star review, however we would welcome you back to actually see the positive impact Opinew can have on your store.

Our support engineers are available 24/7 and have the technical ability to help you with code too, so if there is something you are struggling with on your site perhaps they could advise as to what has been causing your issues?

Thanks,
Customer Success Team | Opinew

26 de maio de 2020

I am only rating the installation process and guidance which is seamless. I have not used the APP yet.

Red Suricata
Estados Unidos
7 minutos usando o app
Opinew deixou uma resposta 8 de dezembro de 2023

We really appreciate your amazing rating and feedback regarding your installation experience with the Opinew Product Reviews app. We are thrilled to hear that the process was seamless for you! Since you mentioned that you haven't started using the app yet, we are excited to hear about your experience when you do, as we prioritize user satisfaction. Please don't hesitate to share your findings or get in touch with our support team for assistance when you start using the app. Your feedback greatly helps us improve and provide a superior user experience. Thanks once again from the entire Opinew team.

26 de agosto de 2021

they do not offer a free package as stated - wasted time installing the whole widget to find out they charge a monthly fee - misleading

Rjl Retail Ltd
Reino Unido
4 minutos usando o app
Opinew deixou uma resposta 7 de setembro de 2021

EDIT 04/27/22:
We now offer a completely free plan allowing you to import, request and display reviews on your store! Feel free to try Opinew again if you are looking to increase conversions with reviews :)

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Hi - apologies for the confusion. If you read the label it states that Opinew is "Free to install. Additional Charges may apply".

Our pricing is different for each Shop, based on the usage of the app which you can check in opinew.com/pricing

That's why we can't put the prices because Shopify doesn't allow for dynamic pricing like we have and we found the current description to reflect the pricing best.

We will of course adjust in the future if Shopify allows for placing dynamic pricing in the plans section.

Team Opinew

31 de dezembro de 2020

Get these empty stars out of my theme immediately Even if you uninstall it you get those empty stars permanently in your theme Do NOT install

Footprintpets
Grécia
2 minutos usando o app
Opinew deixou uma resposta 31 de dezembro de 2020

Hi - Sorry about this - It's purely Shopify's fault that they don't let us developers remove the code when you uninstall. It's been a problem for years now. It's drives us crazy too!

SOLUTION: Here is a guide on how to automatically remove all the code cleanly from your theme without reinstalling it. Takes a few moments only.

https://www.opinew.com/help-center/knowledge-base/uninstall-and-remove-opinew-code/

2 de abril de 2021

no me gusto que se tuviera que pagar por el servicio la desintale pero espero que no me ocasione ningun problema a futuro

VJ IMPRESION
Chile
2 minutos usando o app
Opinew deixou uma resposta 2 de abril de 2021

EDIT 04/27/22:
We now offer a completely free plan allowing you to import, request and display reviews on your store! Feel free to try Opinew again if you are looking to increase conversions with reviews :)

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Hi - we understand you might be dissatisfied but we find your review unfair - you haven't even used our software but rated it 1 star simply because it's a paid app. You did not even try the 14 day free trial.

Hola, entendemos que puede que no esté satisfecho, pero consideramos que su opinión es injusta; ni siquiera ha utilizado nuestro software, pero lo calificó con una estrella simplemente porque es una aplicación de pago. Ni siquiera probaste la prueba gratuita de 14 días. Me gustaría pedirle que elimine esta revisión injusta que perjudica nuestro negocio.