Classificação geral
4,7
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
5 de junho de 2023

It allows you to add comments and photos.
I love it! It's great that you can find reviews online.
They usually respond in less than a minute. Great customer service!!

Device Paradise
Estados Unidos
Aproximadamente 2 meses usando o app
Opinew deixou uma resposta 4 de dezembro de 2023

Hello,

We're thrilled to hear that you love the features of our Opinew Product Reviews App! We strive to provide an interface that allows for robust user-generated content, so we are glad you found adding comments and photos useful.

It also makes us very happy to hear about your positive experience with our customer service. One of our biggest priorities at Opinew is to ensure quick and efficient responses to all our customer inquiries.

Thank you so much for your kind words and excellent star rating! Your feedback is very much appreciated and helps us continuously improve our app and service.

Kind Regards,
The Opinew Team

29 de setembro de 2023

So far I am happy with how easy it is to send my customers review requests using this app. The support I received trying to install the app was fast and friendly. Thank you

Micronesia Boutique
Estados Unidos
2 dias usando o app
Opinew deixou uma resposta 4 de dezembro de 2023

We're thrilled to hear that you're finding our app easy to use and our support helpful! It's always our aim to provide swift and friendly assistance to all our users. Your feedback is important in helping us maintain a high standard of service. Thank you for taking the time to share your positive experience.

Best wishes,
Opinew Team

4 de outubro de 2023

Amazing app. Easy to organize, easy to upload, and great design. Thank you.

Aura Health.
Países Baixos
18 dias usando o app
Opinew deixou uma resposta 4 de dezembro de 2023

Thank you for the fantastic review and the full 5-stars rating! We're thrilled to know that you find our Opinew Product Reviews App UGC easy to use, well-organized, and visually appealing. Your kind words motivate us to continuously deliver top-quality service. Please know that your feedback contributes greatly to the continuous improvement of our platform. Feel free to reach out anytime if you need any further support or have further suggestions.

Best regards,
The Opinew Team

3 de julho de 2023

Nick from support helped me very quickly with an issue I was having.
Thanks! He got me up and running in no time.

Sat Shopper
Austrália
Aproximadamente 1 mês usando o app
Opinew deixou uma resposta 4 de dezembro de 2023

Hi there,

We're thrilled to hear that Nick from our support team was able to assist you promptly and effectively. Your feedback reinforces the importance we place on providing top-notch service to all our customers. It's great to hear that you're now up and running without a hitch!

We appreciate the 5-star rating and the kind words, and thank you for taking the time to leave this review. Your feedback helps us maintain the quality of our assistance.

4-star review with some criticism. Kind regards,

The Opinew Team

Data de edição: 10 de abril de 2024

Was great then unfortunately became very hard to use.

BullionCare
Austrália
6 meses usando o app
Opinew deixou uma resposta 4 de dezembro de 2023

We're thrilled to hear that you're finding our app easy to use and that you had a positive experience with our support team, notably Vatsal. We pride ourselves on our prompt response and we're glad that it's making a difference for you. Your kind words motivate us to continue to provide great service. Should you need any more help in the future, we’re here for you. Your feedback is fundamental to our hard work and dedication.

Best wishes,
The Opinew Team

26 de junho de 2023

The customer service response was quick and they were very helpful in installing the code on my store pages. As a new store owner, I was pleased they offer online customer service and support to assist with adding reviews to my store

The Hale Retail Company
Reino Unido
11 dias usando o app
Opinew deixou uma resposta 4 de dezembro de 2023

Thanks so much for your 5-star review! We're really happy to hear that our customer service team was able to assist you swiftly and effectively. Providing support and guidance to our customers, especially new store owners like yourself, is incredibly important to us.

It's great to know that you're satisfied with the addition of reviews to your store. If you have any more needs or questions, don't hesitate to reach out. Your feedback and experiences help us to continuously improve our service.

Best,
Opinew Team

31 de maio de 2023

App works great, looks really professional and so far smooth. Special thanks to Romana for helping out even though I was just lazy...

My Store
Estados Unidos
20 dias usando o app
Opinew deixou uma resposta 4 de dezembro de 2023

We're thrilled to hear that you're finding our app useful and professional looking. It's great to hear that everything is running smoothly so far. Our team, including Romana, is always here to help - no question is too small or too big. Thank you for your 5-star review, your feedback is crucial to us and it helps us maintain our standards.

Best Wishes,
The Opinew Team

30 de maio de 2023

instant support and problem solved. i was new and a support member instantly tryed to help me getting into it

WaveFresh
Alemanha
6 meses usando o app
Opinew deixou uma resposta 30 de maio de 2023

Hi,

Thank you for taking the time to leave us a positive review.
Our mission is to make every user's experience as seamless as possible, especially when they're new to our platform. It's great to know that our team was able to help you get started and guide you through the process.

We're here for you whenever you need us and look forward to continuing to provide you with excellent service.

- Opinew Customer Success Team

13 de junho de 2023

I have just added this app to my website www.rizenunlimited.com and love it. Nick helped with the integration and it looks great on my site. There was couple of little extra steps needed with my theme, but Nick got it done. Highly recommend this to anyone considering a review app on their site.

rizenunlimited
Austrália
3 dias usando o app
Opinew deixou uma resposta 23 de agosto de 2023

Hi team Rizen Unlimited, thanks for the 5-Star review!

We are so glad Nick could help you out here. Shopify themes can get complicated at times and we certainly don't expect people to be engineers to set up our app.

The basic onboarding has been designed to be easy to use but of course with some themes small amounts of tweaking are required to get everything looking
10/10.

We are always here to help 24/7 and promise to do everything we can for you so that you can focus on running your business :)

-Opinew Customer Success Team

17 de outubro de 2023

Fast and helpful customer service, 100% recommended.

Colorizando™
Espanha
4 meses usando o app
Opinew deixou uma resposta 4 de dezembro de 2023

Hi there,

Thank you so much for your 5-star review! We're thrilled to hear that our customer service hit the mark for you. It's validating to know we're delivering a service that's highly recommended by our users.

Continuing to provide a speedy and effective customer service is a top priority for us, and it means a lot that it hasn't gone unnoticed.

Please don't hesitate to reach out if you need anything else. Your feedback keeps us going.

Best wishes,
The Opinew Team