Opinew Avaliações de Produtos
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (1.740)
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Good customer service almost 100% of the time, there was one point where it cut off and I had to start with a new customer rep but besides that really well, fast and helped me with my issues
Thank you for your honest feedback!
We’re happy you had a positive experience with our customer service, and we’ll work on making sure every interaction is seamless.
The Opinew team 🌟
Great tool to use.
I recommend
Many customization options.
Fast response from support.
Quick resolution.
While the interface settings may present some initial challenges, the application proves to be a valuable asset for importing reviews. Its functionality and overall performance are commendable, offering a seamless experience once settings are configured. Users appreciate its efficiency in importing reviews, making it a reliable tool for managing feedback effectively.
Great!
consigliato
I was having trouble with this app and reached out to them and they fixed all my issues right away.
Hi,
Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.
Have a fantastic day,
Customer Success Team | Opinew
The app is very easy to follow. They give you step by step instructions on how to install to your site.
Hi there,
Thanks for sharing your positive experience. We're pleased to know that you find our Opinew Product Reviews App easy to use and follow. Our team puts a lot of effort into making sure the instructions are clear and simple, so we're glad it is having the desired effect.
Don't hesitate to get in touch if you have any more questions or insights – your feedback really helps us to improve.
Kind regards,
The Opinew Team
I don't have experience of any other product reviews apps, but I have to say the support on Opinew is very good. They reply within minutes and they always see through the request, even in a different timezone. They also keep adding new features, which keeps my reviews fresh and up-to-date. John-Paris Kent
Great support - very responsive and helpful. A little heavy to load, so I wish it were faster, but it does everything it purposes to do and does it capably.
Thank you for your 4-star rating and for taking the time to give us your feedback. We're glad to hear that you found our support team responsive and helpful.
We understand your concerns about the load time, and we appreciate your patience. While we aim to provide a seamless experience, there are times when certain factors can affect the speed of loading. We assure you that we are continually working to optimize our performance.
Your feedback is valuable to us and we’ll be sure to consider these points as we work to improve. We look forward to serving you better in the future.
Best regards,
The Opinew Team
Good app and we used this app for 1 year. But unfortunately, we are not happy with this app now because the app has poor customization of review format.....
Thank you for taking the time to share your experience with us. We're glad to hear that our app has been part of your journey for a year, but we're sorry to learn that you're finding customizing the review format challenging now.
Your feedback is integral to our continuous improvement. Our development team is always working on updates to enhance the customization feature. Meanwhile, we'd love to assist you in getting the most out of our app. If you haven't gone through our customization guide yet, we encourage you to do so. It might be of great help.
If you continue to encounter difficulty, please reach out to our support team via the in-app chat. We assure you that our team will guide you through everything as soon as they can.
Your satisfaction is our priority and we look forward to resolving this issue soon. We appreciate your feedback.
- The Opinew Team