Opinew Product Reviews App UGC , 1 622 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
2 de junho de 2022

I was having trouble with this app and reached out to them and they fixed all my issues right away.

Lit Life Creations
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Opinew 6 de junho de 2022

Hi,

Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.

Have a fantastic day,
Customer Success Team | Opinew

17 de fevereiro de 2021

Great app! great support! Maybe I will keep using this app. I'm believing it definitely helps our shop

Everest Work
Japão
Almost 2 years usando a aplicação
Questão respondida por Opinew 6 de dezembro de 2023

Thanks for your positive comments! We're so glad to hear that you're finding our app and support helpful. It's terrific that you're already seeing how Opinew can benefit your shop. If there's any uncertainty about using our app or if you need any assistance in the future, don't hesitate to get in touch. We're always here to help. Your feedback is a fundamental part of our efforts for continuous improvement. Thanks again for choosing Opinew.

Best,
The Opinew Team

2 de maio de 2020

The app is very easy to follow. They give you step by step instructions on how to install to your site.

Adebabes
Canadá
Over 1 year usando a aplicação
Questão respondida por Opinew 8 de dezembro de 2023

Hi there,

Thanks for sharing your positive experience. We're pleased to know that you find our Opinew Product Reviews App easy to use and follow. Our team puts a lot of effort into making sure the instructions are clear and simple, so we're glad it is having the desired effect.

Don't hesitate to get in touch if you have any more questions or insights – your feedback really helps us to improve.

Kind regards,
The Opinew Team

30 de agosto de 2020

Facile à mettre en œuvre et très bien expliqué. important pour le lien social et la confiance client. je recommande vivement
reste a voir à l'usage.

Bagher'Light
França
About 1 year usando a aplicação
Questão respondida por Opinew 6 de dezembro de 2023

Merci beaucoup pour votre commentaire positif. Nous sommes ravis de savoir que vous trouvez notre application facile à utiliser et bien expliquée. Nous apprécions votre recommandation !

Cependant, nous avons remarqué que vous avez mentionné "reste à voir à l'usage". Si vous rencontrez des problèmes ou avez des préoccupations lors de l'utilisation de notre application, n'hésitez pas à contacter notre équipe d'assistance. Votre satisfaction est notre priorité et nous sommes là pour vous aider.

Votre avis est très important pour nous et aide notre équipe à s'améliorer et à proposer le meilleur service possible.
Merci encore de partager votre expérience avec nous.

L'équipe Opinew.

23 de setembro de 2022

A+++ customer support is also available - quick to respond and incredibly helpful.
It is very useful and helpful.

MIM Prep
Reino Unido
About 1 year usando a aplicação
Questão respondida por Opinew 5 de dezembro de 2023

Hi there,

Wow, we're thrilled to hear such positive feedback! It's fantastic to know that you find our Opinew app useful and helpful.

Your comments about our customer support team really made our day! We endeavor to provide prompt and exceptional support to all our users, and we're truly glad to hear that we hit the mark for you.

Should you need any further assistance or information, please don't hesitate to get in touch. Your feedback is important in helping us continue to improve.

Best wishes,
The Opinew Team

18 de junho de 2021

Great support - very responsive and helpful. A little heavy to load, so I wish it were faster, but it does everything it purposes to do and does it capably.

UPTIME Energy
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Opinew 6 de dezembro de 2023

Thank you for your 4-star rating and for taking the time to give us your feedback. We're glad to hear that you found our support team responsive and helpful.

We understand your concerns about the load time, and we appreciate your patience. While we aim to provide a seamless experience, there are times when certain factors can affect the speed of loading. We assure you that we are continually working to optimize our performance.

Your feedback is valuable to us and we’ll be sure to consider these points as we work to improve. We look forward to serving you better in the future.

Best regards,
The Opinew Team

24 de fevereiro de 2021

Realy handy and easy to use. At the first it looks a bit complicated but when you work in it for a while it all comes together

www.Varsity-Jackets.nl
Países Baixos
11 months usando a aplicação
Questão respondida por Opinew 6 de dezembro de 2023

We appreciate your positive feedback! We've designed the Opinew Product Reviews App UGC to be as user-friendly as possible, but we understand there can be a learning curve involved. We're glad to hear things clicked into place for you after using the app for a while!

Your insight helps us know that we're on the right track, but also that there's always room to make the app even more intuitive and easier to use from the get-go. We'll make sure to consider your experience as we move forward with updates and improvements.

Thanks again for your feedback - it helps us continually shape and evolve our product.

Best Regards,
The Opinew Team

21 de janeiro de 2021

Good app and we used this app for 1 year. But unfortunately, we are not happy with this app now because the app has poor customization of review format.....

Enjoy The Wood 日本公式サイト (壁掛け木製世界地図 通販)
Japão
11 months usando a aplicação
Questão respondida por Opinew 6 de dezembro de 2023

Thank you for taking the time to share your experience with us. We're glad to hear that our app has been part of your journey for a year, but we're sorry to learn that you're finding customizing the review format challenging now.

Your feedback is integral to our continuous improvement. Our development team is always working on updates to enhance the customization feature. Meanwhile, we'd love to assist you in getting the most out of our app. If you haven't gone through our customization guide yet, we encourage you to do so. It might be of great help.

If you continue to encounter difficulty, please reach out to our support team via the in-app chat. We assure you that our team will guide you through everything as soon as they can.

Your satisfaction is our priority and we look forward to resolving this issue soon. We appreciate your feedback.

- The Opinew Team

28 de setembro de 2022

niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

CompresFort
Espanha
11 months usando a aplicação
Questão respondida por Opinew 5 de dezembro de 2023

Thank you for your review! We're thrilled to see all the enthusiasm captured in your response. If there is anything more or specific you'd like to add about what you loved or what we could improve upon, we encourage you to share. Your feedback is very important to us.

Best Wishes,
The Opinew Team

27 de julho de 2021

It's a good app and overall I'm happy with it. They helped me to import reviews from another app by creating an integration. It only took 2 days to do that. I gave it 4 starts instead of 5 because once you achieve your quota of imported reviews from Amazon, eBays and etc, you actually run out of quota, it means you are not able to import again unless you upgrade the plan.

TecnoTools
Austrália
10 months usando a aplicação
Questão respondida por Opinew 27 de julho de 2021

Hi,

Thank you for leaving us a review and we're glad to hear you are happy with Opinew!

Regarding the review import quota: you can still import reviews without upgrading the plan by deleting some of the reviews you have previously imported. This will remove the limitation and allow you to import new ones.

I hope that helps,
Have a wonderful day!

Customer Success Team | Opinew