Opinew Product Reviews App UGC , 1 615 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 29 de janeiro de 2020

Only change would be the Review Widget UI could look a little more cleaner and minimalist. However their customer support is top notch and gets the job done!

Mobile Technica
Austrália
12 days usando a aplicação
Questão respondida por Opinew 8 de dezembro de 2023

Thanks for your 4-star review and your kind words about our customer support team! We strive to provide top-notch service.

We also appreciate your suggestion about the Review Widget UI. We understand your preference for a cleaner and more minimalist look. Your feedback has been noted and will be considered as we continue to improve and enhance our product.

Remember, your insights help us maintain a user-friendly experience that fits the needs of our customers. Thank you once again for your feedback.

Best,
The Opinew Team

12 de janeiro de 2022

Nice app, works great! The customer support is quick and well trained - perfect support. Could be cheaper, therefore 4 out of 5 stars.

DarBene
Áustria
7 days usando a aplicação
Questão respondida por Opinew 5 de dezembro de 2023

Hi,

We're delighted to hear that you find our app helpful and our customer support prompt and efficient. This kind of feedback motivates us to deliver stellar service consistently.

We appreciate your observation about our pricing. At Opinew, we strive to offer the best value, and we assure you that our pricing is competitive considering the robust functionality that our app offers.

That said, your feedback is important, and we will certainly take your comment into consideration when assessing pricing in the future.

Thank you once again for your 4-star rating and for taking the time to write a review.

Best regards,
The Opinew Team

28 de maio de 2020

Really good app! Have been using this for quite a while now. The display looks super clean and the best part is it allows to import reviews from amazon

Autofeelz
Índia
7 days usando a aplicação
Questão respondida por Opinew 8 de dezembro de 2023

Thank you for your wonderful feedback! We're thrilled to hear that you've been finding the Opinew Product Reviews App beneficial and clean looking in style, as well as appreciating the import feature from Amazon. We truly value your support and insights since they're integral to our ongoing advancements. If there's anything more you'd like to share or need help with, don't hesitate to let us know.

Best wishes,
The Opinew Team

3 de setembro de 2019

Very responsive CS support. Easy interface. However, the added review wedge isn't the best design and don't have enough customisation options. But it covered the basic and did what it promised.

Alfie
Estados Unidos
6 days usando a aplicação
Questão respondida por Opinew 8 de dezembro de 2023

Hello, thank you for your insightful review and 4-star rating. We're pleased to read that you appreciate our customer service and found our interface easy to use. We understand that our review widget design and its customization options didn't quite meet your expectations. We appreciate your feedback and will definitely consider these comments as we continuously strive to improve our service. We take our user's feedback very seriously, as it allows us to enhance our user experience. Please don't hesitate to reach out if you have any other suggestions.

Best regards,
The Opinew Team

21 de setembro de 2020

Good App, but it doesn't let you choose specific reviews to import into your store. It does the job, but I think it could definitely be better.

Tricks and Frights
Canadá
6 days usando a aplicação
Questão respondida por Opinew 6 de dezembro de 2023

Hi there,

We appreciate your honest rating and great to hear that Opinew is serving you well. We are always striving to improve our app and your feedback helps us immensely.

We take your comment about the functionality of our app very seriously. We can see that there is room for improvement in how reviews are imported. Rest assured, our support team will examine this suggestion carefully and work on implementing timely enhancements.

We value your thoughts and look forward to further serving your needs. Please feel free to reach out to our support team if you have any other suggestions or concerns.

Best regards,
The Opinew Team

28 de março de 2021

This was a good some might even say great app that can help you import all the reviews you may need in your store

Gaming OG store
Estados Unidos
1 day usando a aplicação
Questão respondida por Opinew 6 de dezembro de 2023

Hello,

We appreciate your kind words and high rating for our Opinew Product Reviews App UGC! We're glad to hear that the app is serving you well in importing reviews for your store. We strive to provide a highly beneficial and effective service for our users.

However, we noticed that you did not give us a full 5-star rating. There might be something, no matter how small, that did not meet your expectations and we truly care about it. If there's anything specific you'd like to discuss, please share your experience with our support team through our normal channel. We are eager to listen and improve.

Your feedback plays a significant role in our continuous effort to elevate the user experience.

Best,
The Opinew Team

16 de fevereiro de 2020

Such an easy app to install and explanations are clear. A great way also to reward customers for their reviews.

GR8BYTES
Irlanda
About 24 hours usando a aplicação
Questão respondida por Opinew 8 de dezembro de 2023

Hi there,

We're thrilled that you found our app easy to install and the instructions clear. At Opinew, we make customer satisfaction and convenience our priority. It's great to see you appreciate the customer rewards for reviews feature.

Your positive feedback is much appreciated. However, we noticed the rating is a tad lower than great. Just in case you may have faced any difficulties that prompted the 4-star rating, we would love to know more. We encourage you to share any issue you might have encountered, as this assists us in continuously improving our service.

Remember, your feedback plays a key role in our improvement efforts.

Best regards,
The Opinew Team

10 de março de 2020

I like the ease of setup, haven't had a chance to use it yet, but so far so good. I will be adding some Amazon reviews for the product I just added to my store.

Shop at Sues
Canadá
About 21 hours usando a aplicação
Questão respondida por Opinew 8 de dezembro de 2023

Hello, we truly appreciate you taking out the time to leave us this review. It's wonderful to hear that you found our setup easy to follow. Reviews like yours reassure us that we are heading in the right direction.

We're looking forward to hearing about your experience once you start using our app fully, particularly with the Amazon reviews feature. Please do not hesitate to reach out to our support team if you face any hiccups. We're here to help at every step.

Your feedback helps us to continuously improve, and we look forward to serving your business needs even better with our Opinew Product Reviews App.

From the Opinew team.

7 de setembro de 2022

The customer service was excellent. It was not so hard to install and set up.
I reached out to support and they made it happen. However, I stopped using it because its design did not fit the theme we were using.

cosier-fr
França
About 6 hours usando a aplicação
Questão respondida por Opinew 5 de dezembro de 2023

Hi, we're so glad to hear that you found our customer service excellent and setup easy. Your feedback is immensely appreciated. We're sorry to hear that our design didn't perfectly mesh with your theme. At Opinew, we're always striving to enhance the flexibility of our app to accommodate a broad range of themes. Your input will definitely be considered in our improvement plans. We'd love for you to reach out to our support team again, if you'd ever like to give us another try in the future. Thanks again for choosing Opinew.

Best Wishes,
The Opinew Team.

Editado a 25 de março de 2021

Update: Yes, i did. Part of what I meant is I prefer not using an automatic method. I just wished there was documentation for where the code was installed where I would go in and edit the CSS myself. Dont get me wrong it seems like a great app, but personally for me customer service was far too slow to respond and i had to solve the issue with no help from him because of his speed. Leaving 4 stars cause other than the CSS thing it's great. Too hard for me to customize unless using auto method. There's not enough documention on how to manually install and actually customize the css. The auto install would have worked great but it didn't meet my needs. Other than that, this app seemed great.

MatthewAndAustin
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por Opinew 25 de março de 2021

Hi - have you tried going to widgets>product reviews widget? There is a ton of customisation options without writing any CSS

Also - our support is more than happy to help if you get in touch!