Opinew Produktrecensioner UGC
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App was working fine until I tried importing reviews - now it seems unresponsive and will not allow me to delete imported review or import new reviews. I deleted app and re-added to see if that would do the trick, but I came back to the same issue.
Hi - the issue was quickly resolved within a few hours. We were upgrading our app and it was a little unresponsive for a little while. All that for the best of course since the update introduced many new updates, fixes and improvements :)
Excellent Service and super App! Easy import of reviews and many possibilities in widget design! Highly recommended
We're thrilled to hear you found our service excellent and the Opinew app beneficial to your needs! We aim to make our product as user-friendly as possible, so we're glad the review import process and widget design options met your expectations. Your positive feedback encourages us to work even harder to meet the requirements of our users.
Your recommendation means a lot to us! Thanks for taking the time to share your great experience with the Opinew app. Feel free to reach out if you need any further assistance - we're always eager to help.
Best Regards,
The Opinew Team
Hopefully this app works as promised, I saw great things wrote about it compared to other review apps that require a lot of manual work to add CVS files to import reviews ;p
Hi there,
Thank you for choosing the Opinew Product Reviews App and giving us a 4-star rating! We're thrilled to hear that you've seen positive things about our app's ease of use and functionalities.
However, we detected a bit of uncertainty in your words. If you have any queries or need assistance in utilizing our app to its maximum potential, please don't hesitate to reach out to our support team via the Shopify app. We're here to make sure that the app works as promised for you and saves you from the hassle of manual work.
Your feedback plays a vital role in our continuous pursuit to provide a handy and user-friendly app.
Thank you once again for choosing Opinew, and we look forward to serving you better on your journey with us.
Best wishes,
The Opinew Team
i'm using the app and all its features.
it is very easy to use.
all the advertised functions works and the dev support is 24/7 as described.
excellent.!
We're thrilled to hear that you're making the most out of our app and its features! It's great to know that you find it easy to use and that our 24/7 developer support has been an excellent help to you. Your feedback is vital for us as we continue striving to provide the best app, service, and support to our users. Thanks a lot for your encouraging words and the 5-star rating!
Best Regards,
The Opinew Team
Only just installed but so far very happy with it. Relatively intuitive to use and looks pretty with lots of customisation possibilities. Also best ever customer support (special shoutout to Daniel)! I'm using a free version and what you get is pretty amazing. Tried 2 other apps briefly and this was the best. For the Opinew team:
There are some things that could be further optimised (e.g. in 'request schedule' section it'd be nice to see product order date and ordered items, or be able to sort customers) and also and some glitches (e.g. I seem to have to click "schedule" button twice before it gets sent) Thanks for the great work guys!
Thanks so much for leaving a great review, also you can't imagine how valuable feedback like this is to us, thanks so much! We will continue to improve the way we allow you to manage your review requests. We will certainly take action on your points ASAP!
Customer Success Team | Opinew
Tip. Top. This is an absolutely smashingly well-realized application. It has solved, and I mean fully solved...an issue we'd had with for years with our old site. This app has really gamed out every last conceivable issue with product reviews from collection to syndication. It makes it astonishingly easy to surface product level reviews for pretty much everything we carry, the integration with Google Shopping was a snap, their documentation is excellent, and the install process was genuinely like magic....really, really fast and perfectly executed. The onboarding process was as professional as anything we've experienced in the Shopify space. The customer support is nonpariel, absolutely fabulous. As far as we're concerned, these guys have hung the moon. If you're thinking about installing this, stop thinking and just do it.
We're absolutely over the moon to read your review! We're thrilled to hear that our application has exceeded your expectations and solved long-standing problems for you. As you've noticed, we've put a lot of time and effort into making sure Opinew is user-friendly, efficient, and helpful for businesses like yours. It's fantastic to hear that it's paid off for you! We're particularly proud of our customer support and it's wonderful to hear that you appreciate it too.
Your words are a huge motivation for us to keep improving and delivering the best service. If there's ever anything else that we can assist you with, don't hesitate to let us know.
Thank you for your amazing feedback.
Best Regards,
The Opinew Team
The customer service representative, was very helpful and responsive.
Just wanted to thank you for your help in getting my reviews displayed properly on my product pages.
We're delighted to hear about your positive experience with our team! Your kind words about our customer representative make us proud and assure us that we're on the right track. We're always ready to go the extra mile to ensure that your reviews are displayed properly on your product pages.
Your feedback is extremely important to us. It helps us know we've met your expectations and gives us the motivation to work even harder for our customers.
Thank you once again for your kind words and for the 5-star rating.
Best,
The Opinew Team
I was looking for an app enabling me to import reviews from Amazon easily and without limitations, and this app seems to be the best one for that.
It's very practical, with a beautiful display as well, and there are also great marketing tools like emails for customers.
And the customer service is great, I got some help quickly to customize some elements.
We're thrilled to hear that you've found our Opinew Product Reviews App UGC to be the best for importing reviews from Amazon with ease and no limitations! We've put a lot of effort into making our app practical and ensure it has an appealing display.
It's also heartening to know that you appreciate our additional marketing tools like emails for customers. Your satisfaction with our customer service is just the cherry on top!
Remember, we're always here to assist you with any more customizations or questions you may have. Thank you for your awesome five-star review!
Best regards,
The Opinew Team
Le service client a été super rapide et m'a aidé à résoudre le problème très rapidement!
Je le recommande
Bonjour,
Merci de nous avoir laissé un avis 5⭐️!
Si vous avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter via live chat.
Très bonne journée,
Customer Success Team | Opinew
very good app, and the support team is excelent, very fast and frendly, good job guys !!!!!!!!!!!!!!
Hello there,
We're absolutely thrilled to hear that you're enjoying our app, and found our support team excellent and responsive. Your kind words mean a lot to us and motivate us to keep doing our best. We wouldn't be able to do our good work without awesome users like you.
Once again, thank you for taking the time to leave us a review and for rating us 5-stars. Your feedback is essential in helping us continually improve and deliver top-notch service.
Best Wishes,
The Opinew Team