Opinew Produktrecensioner UGC

We're thrilled to hear that you're loving the Opinew Product Reviews App UGC! Thanks for your kind words about our drag and drop interface, effortless setup, and the design of the review page. It's fantastic to know we could provide the options you needed for your store's review interface. Your feedback drives us to continue improving and delivering the best experience possible. Thanks once again for the 5-star review!

Best Regards,
The Opinew Team

Hi,

Thank you for leaving us a review and we're glad to hear you are happy with Opinew!

Regarding the review import quota: you can still import reviews without upgrading the plan by deleting some of the reviews you have previously imported. This will remove the limitation and allow you to import new ones.

I hope that helps,
Have a wonderful day!

Customer Success Team | Opinew

Sorry you feel the need to leave a 1 star review for the second time, unfortunately with software, things do go wrong (not very often) it's just unfortunate that an issue has affected you twice. We are sorry about that.

All we can promise you is that we do our best to support you to find a resolution as quickly as possible and communicate to you the progress being made.
If you feel this issue (that was resolved in a matter of hours) is worthy of a 1-star review then that is your choice. However, we do not feel this is reflective of our customer service to your business or to our 1000's of other happy customers.

As for the $100 offered to you, this was not to remove a review, it was offered in exchange for your feedback and pointing out a clear technical issue to our product team when you weren't happy with how the app was performing. An issue that under the radar was affecting many other customers. This is company policy as we believe that negative feedback is vital to be able to constantly improve what we do.
At no point were you offered money in exchange for deleting your review.

Your issue was resolved within a few hours, However if you are still unhappy, I would invite you to discuss your issues further with myself support@opinew.com directly or through the live support chat.

Hi,
Thank you for your review!
We are so glad to hear that you had a positive experience with our support team. We take pride in providing excellent support and are always happy to help our customers find solutions to their challenges, even if the app doesn't currently offer a specific feature. We will continue to work hard to provide the best possible experience.

Have a wonderful day,
Opinew team

We're thrilled to hear that you find our Opinew Product Reviews App UGC to be such a reliable tool! Your appreciation for our fast customer support and user-friendly interface is music to our ears. We understand the importance of stability and simplicity in a review app, so we work hard to ensure our users can have a smooth experience with no coding needed.

Your feedback is greatly appreciated – it helps us to continue delivering an exceptional product and service. Thanks so much for your high rating and recommendation!

Best Regards,
The Opinew Team

Hello,

We're so glad to hear you're enjoying the Opinew Product Reviews App and found our support team to be responsive and helpful! Your kind words and your recommendation mean a lot to us. We're here to ensure you have the best experience using our app.

Thank you for taking the time to share your feedback. Your insights help us continuously improve our services.

Warm regards,
The Opinew Team

Hi,
Thank you for leaving us a 5-star review!
We're glad to hear you were able to import Amazon reviews easily and that our support team assisted you properly.

We hope you'll be able to influence a lot more orders with reviews 📈

All the best,
Customer Success Team | Opinew

Thank you so much for your detailed feedback! We are thrilled that you've found our solution useful and cost-effective. Hearing that our application is easy to use and has all the functions you were looking for is wonderful news.

We understand that things might not always run smoothly and we genuinely appreciate your patience and understanding. We're glad you've had great experiences with our support, especially Tomasz - he'll be more than happy to hear about your high praise.

Your review emphasizes the importance of our commitment to excellent customer service. We're here for you whenever you need us.

Thank you again for choosing Opinew and for sharing your positive experiences.

Best wishes,
The Opinew Team

We're thrilled to hear that you're loving our app, and find it easy for your clients to share their feedback! We do always strive to keep the learning curve at a minimum and offer top-notch customer service. It's fantastic to hear that we've hit the mark for you. We really appreciate your support, and it means the world to us that you've never needed any other app for these matters.

Thank you once again for your kind words and excellent 5-star review. Feedback like yours helps us to continue doing our best work. We're excited to continue serving you in the future!

Cheers,
The Opinew Team