Opinew Product Reviews App UGC , 1,626 รีวิว
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Needed a few minor tweaks upon installation and support actually responded within a few minutes on a Sunday evening - above and beyond in my opinion. Tweaks were quickly made and he even made a few suggestions for the layout. I rarely leave reviews, but felt compelled to in this case just because the support was so quick to respond and super helpful. App looks great in my shop - very happy!
We're thrilled to hear your great experience with the Opinew support team! Thanks for taking the time to share your positive feedback, especially recognizing our team's quick response and helpfulness. It's wonderful to know that our app is a great fit for your shop and that our suggestions were beneficial. Your feedback boosts and encourages our team to always aim for exceptional service. If you need further support or have any new ideas for us, do not hesitate to reach out. We're here to help!
Cheers,
The Opinew Team
Dashboard failed to render in Microsoft Edge, so I had to swap to Firefox. The Coupon widget is a bit confusing compared to the Shopify coupon interface. I am excited to see how this app works and will update once I have time to use it.
Thank you for your feedback and the 4-star rating.
We're sorry to hear about the issue you faced with the dashboard rendering in Microsoft Edge. This definitely needs attention from our team, and we hope to address it promptly for your convenience. We also acknowledge your feedback about the Coupon widget being a bit confusing.
Your excitement to see how our app works is contagious, and we can't wait to know more about your experience once you've used it! Please feel free to get in touch if there are any more issues or questions, we’re here to help.
Your feedback is very important to us as it helps us improve and provide better experiences for our users.
Best,
The Opinew Team
totally waste of time and loading too much bad and reviews export format no any one know about that again totally waste of time
Hi - sorry to hear you had a bad experience but you never got in touch with our support that's available on live chat every day of the week. Install the app again and we'll be more than happy to help.
Bad quality of the reviews (we can not choose which ones we want), it doesnt look good on the website and even when I removed it from apps list, the stars under my products name left and I had to deal with it. Also the "chat help" on their website doesn't work! I do not recommend!!!!!!!
You can always delete the imported reviews you don't want. You probably didn't see the button in the products section.
And to cleanly remove all the code press the uninstall button in the account menu of the app. That removes the code and then uninstalls the app.
leaves code after removed from apps list, had to reinstall the theme again (the stars under products name)
Hi - here is a guide on how to automatically remove all the code cleanly from your theme without reinstalling it. Takes a few moments only.
https://www.opinew.com/help-center/knowledge-base/uninstall-and-remove-opinew-code/
Sorry about this - It's purely Shopify's fault that they don't let us developers remove the code when you uninstall. It's been a problem for years now.
Comoda e abbastanza semplice. Ti permette di differenziare tra layout, colori e dimensioni delle foto
Ciao, grazie mille per la tua recensione positiva e per aver dato alla nostra app 4 stelle! Siamo lieti che tu abbia trovato la nostra app comoda e abbastanza semplice, e che tu abbia apprezzato la possibilità di personalizzare layout, colori e dimensioni delle foto. Tuttavia, notiamo che non abbiamo raggiunto le 5 stelle e ci piacerebbe sapere come potremmo migliorare ulteriormente la tua esperienza. Ti incoraggiamo a condividere con noi qualsiasi suggerimento o problematica potresti aver riscontrato. Non vediamo l'ora di sentirti! La tua opinione è molto importante per noi.
Cordiali saluti,
Il team di Opinew
leaves code after removed from apps list, had to reinstall the theme again (the stars under products name)
Hi - we apologise and it really is annoying for us too because it's Shopify's fault. They don't let us uninstall our code when you uninstall the app.
To remove the code, install the app again > go to Account menu > click uninstall button at the bottom. This will uninstall the code.
You need to uninstall Opinew from our app menu to remove the code.
My website is full of garbled characters now and I don't know what to do, fReally rubbish app，0 star
We checked your site and you didn't install any Opinew code, you installed the app and then immediately uninstalled it. It could not possibly have been Opinew that caused the "garbled characters"
We do not appreciate the unrelated 1 star review, however we would welcome you back to actually see the positive impact Opinew can have on your store.
Our support engineers are available 24/7 and have the technical ability to help you with code too, so if there is something you are struggling with on your site perhaps they could advise as to what has been causing your issues?
Thanks,
Customer Success Team | Opinew
they do not offer a free package as stated - wasted time installing the whole widget to find out they charge a monthly fee - misleading
EDIT 04/27/22:
We now offer a completely free plan allowing you to import, request and display reviews on your store! Feel free to try Opinew again if you are looking to increase conversions with reviews :)
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Hi - apologies for the confusion. If you read the label it states that Opinew is "Free to install. Additional Charges may apply".
Our pricing is different for each Shop, based on the usage of the app which you can check in opinew.com/pricing
That's why we can't put the prices because Shopify doesn't allow for dynamic pricing like we have and we found the current description to reflect the pricing best.
We will of course adjust in the future if Shopify allows for placing dynamic pricing in the plans section.
Team Opinew
Get these empty stars out of my theme immediately Even if you uninstall it you get those empty stars permanently in your theme Do NOT install
Hi - Sorry about this - It's purely Shopify's fault that they don't let us developers remove the code when you uninstall. It's been a problem for years now. It's drives us crazy too!
SOLUTION: Here is a guide on how to automatically remove all the code cleanly from your theme without reinstalling it. Takes a few moments only.
https://www.opinew.com/help-center/knowledge-base/uninstall-and-remove-opinew-code/