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heaos easy. was good as to use in general. good app. definitely could make it slightly more user friendly.
Thank you for your 5-star rating and for sharing your experience with the Opinew Product Reviews App UGC. We are glad to hear that you find our app easy to use and beneficial.
We appreciate your constructive feedback about making the app slightly more user-friendly, that's something we thrive on. Rest assured that we are consistently working on improving our app to make it seamlessly friendly for our users.
Your insight is greatly appreciated and will definitely be taken into account in our ongoing optimizations.
Thanks again from the Opinew team.
I was having trouble with this app and reached out to them and they fixed all my issues right away.
Hi,
Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.
Have a fantastic day,
Customer Success Team | Opinew
Awesome customer service. The app is amazing however we signed up mainly because of the willingness of the CS team to go above and beyond to help us set up the app and transition from the other app we were using for a while. One of the staff even woke up at 2 am their time to help us with some issue we were having. This shows how great they are. The app is VERY VERY easy to use, importing reviews is a breeze, the dashboard is very user friendly, customising automatic email requests is easy too and their CS team are ALWAYS available to help if you come across any roadblocks. I HIGHLY recommend Opinew.
Hi,
On behalf of all the team, thank you so much for leaving us an amazing review!
Our mission is to always bring the best user experiences with Opinew and our support team. We are delighted to hear you are satisfied with our service!
We will continue to improve Opinew and assist you on your journey to create a strong & trusted business.
Have a wonderful day!
Customer Success Team | Opinew
Fantastic app and an amazing team to help/support. Tremendous value! Would gladly recommend to other Shopify merchants.
Hi,
Thank you so much for leaving us a 5🌟 review! We're committed to providing excellent service and support to all our users and it's wonderful to hear that we're hitting the mark.
Best wishes,
- Opinew Customer Success Team
Do not bother, endless glitches month to month resulting in time spent talking to support. 4 out of 5 cases get resolved.
We're genuinely sorry to hear about the challenges you've encountered with the Opinew app. Our topmost priority is providing flawless service and it seems we missed the mark this time. It's disappointing to know you had to spend a lot of your time talking to the support due to these glitches. Though we're glad that most of your issues get resolved, we understand the importance of solving all of them. We promise to look into this and strive to improve our services further.
Please re-connect with our support team if there are still unresolved cases. We'll ensure you get the much-needed assistance. Your feedback is really important as it helps us make our app and service the best it can be.
Sincerest apologies once again and thank you for your patience.
Best Regards,
The Opinew Team
Handy plugin! It has solved many of my problems, and there are some things I don't understand. The customer service was very patient and taught me how to solve problems. It is worth recommending!!
Hello! We're glad to hear that our Opinew Product Reviews App has been able to solve many of your problems! We're also pleased to know you found our customer service team helpful and patient.
We noticed from your review that there are a few aspects of our plugin you don't understand completely. We're more than happy to provide further clarification if needed. Our aim is to make sure you're getting the most out of our app!
Your recommendation means a lot to us, and so does your feedback. Thank you so much for taking the time to leave us this stellar review!
Sincerely,
The Opinew Team
This is wonderful app! I am really glad that there is such a caring support! Thanks you very much for such care! ;)
Hello,
Thank you so much for your kind words and 5-star review! We are thrilled to hear that you're happy with our app and the support we provide. Your positive experience with Opinew truly brightens our day and motivates us to keep improving.
Never hesitate to reach out if there's anything more we can do for you. Remember, your feedback always matters a lot to us.
Gratitude from the Opinew team.
awesome app, flexible customizations and a great support definitely one of the top apps of shopify platform
We're thrilled to hear that you find our app awesome and flexible! Your positive remarks about our support team mean a lot to us. At Opinew, we strive to provide top-notch services to all our users on the Shopify platform. Your feedback affirms the hard work we put in every day. Thanks again for being an awesome user.
- The Opinew Team
This is by far one of the best review apps on the market. The best bank you can get for your buck. The look is clean and highly customizable. The app owner is also extremely helpful with any questions and concerns. The customer services is 10/10
Hello, we're over the moon to hear your positive remarks about our app and its customization options. We strive to provide the best value and functionality to our users, so your feedback confirms that we're headed in the right direction. It's fantastic to know that you found our customer service very helpful. This is exactly what we aim for at Opinew. Your appreciation means a lot to us. Thanks for taking the time to review us!
Best Regards,
The Opinew team
Perfect for what I need it to do... import reviews with one click of a button! Customisation is seamless and change the colours to suite your store.
Hello! We are thrilled to hear that you're finding our app's import function and customization features perfect for your needs. We aim to provide seamless functions that make things easier for our users, and we're glad you're benefiting from these features. We appreciate you taking the time to give us a 5-star rating and sharing your positive experience. Your support means a lot to us!
Best Regards,
The Opinew Team