Opinew 产品评价 UGC 应用
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (1,725)
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Super convenient. We had a lot of reviews on Amazon and not so much on our website, so it was essential for us to import those on our website. I had a little trouble importing them since i'm not a coder but the support team was super helpful. I recommend!
Hello,
We're overjoyed to hear that you found Opinew super convenient and that our support team could assist with importing your Amazon reviews to your website! Your kind recommendation means a lot to us.
We understand that you had a bit of trouble with the import process, so we'll take your experience into account as we continually work to improve our user experience. Remember, our support team is always here to help with any questions or difficulties you may encounter.
Thank you for sharing your positive experience and for the 5-star review. Your feedback plays a vital role in helping us serve you better.
Best regards,
The Opinew Team
Great app! Excellent customer service. They will guide you in the process and everything. Easy to import reviews!
Thank you for leaving us such a terrific review! We're thrilled to hear that you're finding our Opinew app enjoyable to use and that our customer service has met your expectations. It's great to know that the review importing process has been seamless for you.
Your feedback is a valuable contribution to our continued efforts in delivering top-notch service and functionality.
Thanks again and feel free to reach out if you ever have any questions, suggestions, or need assistance with anything else.
Best wishes,
The Opinew Team
Daniel from customer service was super helpful! They were able to fix a quick issue that was preventing my reviews from displaying properly. They look great!
Hello! We're thrilled to hear that Daniel from our customer service team was able to assist you promptly and effectively. Your feedback is greatly appreciated and it's fantastic to know that your reviews are now displaying as they should. It's these kind of experiences we strive to provide for all our users at Opinew. Thanks for taking the time to leave such a positive review, it means a lot to us.
Best wishes,
The Opinew Team
5 stars for customer support I receive a response within minutes. Very professional , helpful and very patient.
Hello,
We are thrilled to hear that you had such a positive experience with our customer support team. Thank you for acknowledging their efforts. They work hard to be responsive, professional, and patient, so your praise means a lot to us. We strive to provide our users with the best support possible.
Your feedback helps us understand how we're doing, and we really appreciate it.
Best Wishes,
The Opinew Team
Thanks for helping me out to resolve the Review Section issue. Looking forward to a long relationship with this tool. Daniel is very supportive.
Thank you so much for your 5-star review! We're thrilled to hear that we could assist in resolving your issue and that you've had a great experience with Daniel. Our team works hard to provide helpful and supportive service, and this kind of feedback means a lot to us. We look forward to continuing our relationship with you and providing the best support we can. Your input is always greatly appreciated, as it helps us to continually strive to improve our services.
Best wishes,
The Opinew Team
Excellent app for new users and this app is excellent in its perspective. This app gives you more important full control.
Hi there,
We're thrilled to see your 5-star review! Hearing that Opinew is an excellent app for new users and gives full control really makes our day. We're committed to providing a user-friendly experience and we're glad you found this to be true. Thanks for taking the time to share your thoughts.
We appreciate your praise and your feedback is essential in helping us continue to improve and serve you better.
Best regards,
The Opinew Team
I left the original review at the bottom, but needed to update. We left Opinew in 2023 because it lacked some features and integrations we needed as we grew. After a year on Loox, we needed features they didn't support so came back to see how Opinew has evolved. Wow, how a year changes things... Endless technical issues and Opinew has now outsourced support. Their support is subpar to put it nicely. If you're just using the basic features, it may be alright but there's a plethora of other review apps at a much better rate. If you operate a real business and not just a hobby, stay away.
Original Review
Love the app but love the service even more. Onboarding is a breeze, they walk you through all the features and help configure the settings around your goals during the setup. Support is immediate - we found a bug and their team had it fixed within a few hours. Highly recommend
Hi there,
Thank you for taking the time to share your experience with us! We are happy to hear our support team hit the mark for you.
Your feedback is highly appreciated and will help us to maintain our support quality and service to customers. It was a pleasure serving you.
Feel free to drop us a message via the Live Chat button if you need any help.
Have a wonderful day!
Customer Success Team | Opinew
Excellent customer service and great built-in widgets.
This is what it takes for small businesses to succeed.
Hi,
Thank you so much for your kind words! We are glad to hear that you had a positive experience with our customer service team and that you liked our built-in widgets. We believe that excellent customer service and high-quality products are crucial for small businesses to thrive. We hope to continue serving you and your business in the future!
Have a lovely day,
Opinew Team
Great app - quick solution support! Love it would recommend to anyone starting up using solutions that can help build trust!
Thank you for your fantastic review! We're thrilled to hear that you're finding our app beneficial, especially in building trust for those starting up. It's also great to know that you're satisfied with the speed of our support solutions. We strive to provide a seamless and quick support experience for our users, and your feedback validates our effort.
We appreciate your recommendation and promise to continue delivering the quality you’ve come to expect. Please don't hesitate to reach out if you have any further queries or need further support!
Best Regards,
The Opinew Team
Really well explained app, much easier to use than others I have tried. It looks very professional on my website.
Hi there! We're thrilled to hear that you find our app easier to use and well-explained compared to others you've tried. Our goal is to provide a seamless and professional experience for both you and your website visitors. Thank you for your valuable feedback and the 5-star rating. This definitely motivates us to work even harder.
Best Regards,
The Opinew Team