Opinew 产品评价 UGC 应用
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (1,724)
优化
-
按评分
Good customer service almost 100% of the time, there was one point where it cut off and I had to start with a new customer rep but besides that really well, fast and helped me with my issues
I don't have experience of any other product reviews apps, but I have to say the support on Opinew is very good. They reply within minutes and they always see through the request, even in a different timezone. They also keep adding new features, which keeps my reviews fresh and up-to-date. John-Paris Kent
While the interface settings may present some initial challenges, the application proves to be a valuable asset for importing reviews. Its functionality and overall performance are commendable, offering a seamless experience once settings are configured. Users appreciate its efficiency in importing reviews, making it a reliable tool for managing feedback effectively.
Great tool to use.
I recommend
Many customization options.
Fast response from support.
Quick resolution.
Great!
consigliato
Very responsive CS support. Easy interface. However, the added review wedge isn't the best design and don't have enough customisation options. But it covered the basic and did what it promised.
Hello, thank you for your insightful review and 4-star rating. We're pleased to read that you appreciate our customer service and found our interface easy to use. We understand that our review widget design and its customization options didn't quite meet your expectations. We appreciate your feedback and will definitely consider these comments as we continuously strive to improve our service. We take our user's feedback very seriously, as it allows us to enhance our user experience. Please don't hesitate to reach out if you have any other suggestions.
Best regards,
The Opinew Team
great app and i really like the customization aspect of the application. it has helped me make a lot of money.
We appreciate your positive feedback! We're glad to hear that you're enjoying the customization of our app and that it's been beneficial to your business. Our goal is to provide valuable tools that help our users succeed. Your feedback reaffirms we're doing that. Don't hesitate to reach out if you ever need assistance with anything. Thanks again from the Opinew team.
I was having trouble with this app and reached out to them and they fixed all my issues right away.
Hi,
Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.
Have a fantastic day,
Customer Success Team | Opinew
Great app! great support! Maybe I will keep using this app. I'm believing it definitely helps our shop
Thanks for your positive comments! We're so glad to hear that you're finding our app and support helpful. It's terrific that you're already seeing how Opinew can benefit your shop. If there's any uncertainty about using our app or if you need any assistance in the future, don't hesitate to get in touch. We're always here to help. Your feedback is a fundamental part of our efforts for continuous improvement. Thanks again for choosing Opinew.
Best,
The Opinew Team