整體評分
4.7
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2020年8月19日

Great app for reviews, it does the job perfectly, looks good on my website. highly highly recommended.

The Classiques
美國
使用應用程式 大約1個月
Opinew 已回覆 2023年12月6日

Hi there,

Your positive feedback brought a smile to our faces! We're delighted to hear that Opinew Product Reviews App UGC is perfectly meeting your needs and enhancing the look of your website. We truly appreciate your high recommendation.

We are always working to offer the best experience possible with our app, and your review motivates us to keep doing so. If you ever need any assistance or have any suggestions in the future, feel free to reach out to our support team.

Thanks for choosing and supporting Opinew!

Best regards,
The Opinew Team

2023年2月14日

amazing! very professional! very good support and I am happy with the app.
The customer support is very good, I highly recommend this app

Onlineish007
英國
使用應用程式 大約1個月
Opinew 已回覆 2023年12月5日

Hi there,

We're thrilled to hear that you're finding our Opinew Product Reviews App UGC very professional and useful! Your kind words about our support team just made our day – we do our best to be of help anytime. It's a delight to have satisfied customers like you, who appreciate the value our app offers.

We're sincerely grateful for the 5-star rating and your recommendation! Please continue to use our app and don't hesitate to reach out when you need help. We're always here.

Warm regards,
The Opinew Team.

2020年6月30日

I use it for my e-shops and it's all good. It works properly and I would recommend it. have fun and boost your sales !

Snooze in the sun
法國
使用應用程式 大約1個月
Opinew 已回覆 2023年12月7日

Hello, thank you for taking the time to leave us this wonderful review! We are thrilled to hear that you are enjoying our Opinew Product Reviews App UGC for your e-shops, and that it's contributing positively to your sales. Your recommendation means a lot to us. Do continue to have fun with it, and do not hesitate to connect with us if you have any queries in the future. Your feedback plays a vital role in the continuous enhancement of our app.

Kind regards,
The Opinew team

2020年12月19日

Helped with starting my holster store. Would recommend to anybody else who is interested in adding reviews.

Modern Patriot Holsters
美國
使用應用程式 大約1個月
Opinew 已回覆 2023年12月6日

We're so pleased to hear that our Opinew Product Reviews App UGC has been beneficial to your holster store. Your recommendation means a lot to us. Your feedback reinforces our commitment to provide effective solutions to our users.

Thank you for trusting our app and for spreading the word about us. If you have any further questions or need assistance with anything else, please feel free to reach out.

Wishes,
Opinew Team

2020年2月28日

Great app and great service! Works perfectly for my business and is exactly what I need. Fast response and friendly support

Best-Fish
斯洛伐克
使用應用程式 大約1個月
Opinew 已回覆 2023年12月8日

Hi there,

We're over the moon with your fantastic review! It's wonderful to know that our app is serving your business exactly as you need. We always strive to offer the best support and it sounds like we've hit the mark with you. Your words encourage us to work harder and deliver a top-notch service to our amazing users like you.

Importantly, your feedback helps us understand the areas where we excel. We appreciate you taking the time to share your experience with us. Remember, we are here to support you whenever you need us.

Thanks once again for choosing Opinew!

Best wishes,
Opinew Team

2020年9月28日

Don't be fooled by 4.9 stars. The app is really horrible, I wish I could give zero star. It messed up all my reviews. The export excel file is like shit, all my reviews are all messed up. Not able to recover back... Plus, the reviews imported by this app was not able to export out, beware! Sometimes it won't be able to import reviews too. The support also very bad. Each time you have to wait at least half an hour...The support also not friendly to speak to...It is the worst app I ever encounter, not worth a cent..

Yes4Sure Store
美國
使用應用程式 大約1個月
Opinew 已回覆 2020年9月28日

Sorry you had a bad experience. However in the 2 months you used our app, you contacted us 8 times and we helped you with the setup, all sorts of small adjustments, any queries related to how the app works. You were a very demanding customer, on the cheapest plan, but still got the full 7 days a week support, with replies within 30min or quicker.

After looking at the transcripts, support was always in a professional manner - can you please send me an example to support@opinew.com where you think it was rude or inappropriate? Maybe I have missed something?

Regarding exports - all the organic reviews can be exported, imported ones cannot. You need to find another importer tool to import those. That's to prevent people from importing via Opinew and then going to a free app with all the reviews. It's just fair IMHO.

2023年1月20日

Awesome app, for how new this app is, they're super convenient. Support team was quick to respond which is enormously helpful, and was able to help with my specific needs.

Big.Little.Gifts
美國
使用應用程式 大約1個月
Opinew 已回覆 2023年12月5日

We're thrilled to hear that you find Opinew Product Reviews App UGC awesome and convenient! It's reviews like yours that motivate us to keep innovating and improving our services. Our support team is dedicated to providing timely and effective solutions, so we're really glad that they were able to assist you with your specific needs.

We hope that you continue to enjoy using our app and find great value in it. Your feedback plays a huge role in how we evolve our app and we are always here to help whenever you need it.

Thank you for the 5-star review!

Sincerely,
The Opinew Team

2020年7月30日

Very good software for review. The customer support is super. I used it in my store and result is awesome. Thank you to the team.

Eletrogadgets Online
印度
使用應用程式 大約1個月
Opinew 已回覆 2023年12月6日

We're thrilled to hear that you're finding Opinew's software effective and our customer service supportive! Knowing that it's yielding awesome results in your store is fantastic news. Your appreciation truly motivates our team to continue delivering quality service.

Your positive feedback is a tremendous catalyst for our efforts to continuously improve the user experience for all our customers. Don’t hesitate to reach out if you have further ideas or suggestions—we always love hearing from satisfied customers like you.

Best wishes,
The Opinew Team

2023年7月3日

Nick from support helped me very quickly with an issue I was having.
Thanks! He got me up and running in no time.

Sat Shopper
澳洲
使用應用程式 大約1個月
Opinew 已回覆 2023年12月4日

Hi there,

We're thrilled to hear that Nick from our support team was able to assist you promptly and effectively. Your feedback reinforces the importance we place on providing top-notch service to all our customers. It's great to hear that you're now up and running without a hitch!

We appreciate the 5-star rating and the kind words, and thank you for taking the time to leave this review. Your feedback helps us maintain the quality of our assistance.

4-star review with some criticism. Kind regards,

The Opinew Team

2020年4月23日

i love it. i work very well and everything are very easy to use. And I think I'll make a youtube video for this application

Wanse Fashion Store
英國
使用應用程式 大約1個月
Opinew 已回覆 2023年12月8日

Hello! We're absolutely thrilled to hear that you're loving our app and finding it easy to use. Your positive feedback means a lot to us.

Even more exciting is your plan to create a youtube video - that's fantastic! We can't wait to see it. Your support truly helps us grow and continue to improve our services.

Thanks again for your wonderful review and for using Opinew.

Best wishes,
The Opinew Team