整體評分
4.7
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年12月7日

The staff are very friendly and always provide effective help. I like this software very much and I will keep using it.

AWESAFE SHOP
美國
使用應用程式 大約3小時
Opinew 已回覆 2023年12月11日

Hi there! We're thrilled to hear that our team was able to provide you with the excellent experience we strive to deliver at Opinew. Your words of appreciation about our friendly staff and effective help are greatly encouraging.

Also, it's fantastic to learn that you're enjoying the software and planning to keep using it. Your endorsement means a lot to us.

You've made our day with your 5-star rating. Remember, your feedback plays a key role in shaping our continuous efforts to serve you better. Thanks once again, and we're here to assist you anytime you need.

Best regards,
Opinew Team

2023年12月11日

Romana was so helpful

evotrendify
美國
使用應用程式 大約2個月
Opinew 已回覆 2023年12月12日

Hi,

Thank you for your wonderful 5-star review! We're delighted to hear that you found Romana's assistance beneficial.

At Opinew, we really value our superstar team members like Romana and it's fantastic that you've recognized her hard work. We agree, Romana is indeed very helpful!

Your feedback motivates our team to continue delivering exceptional customer service. Please reach out to us anytime you need assistance.

Thanks again,
The Opinew Team

2023年11月9日

really easy to install & nice customer service! love it :)

HESTY
奧地利
使用應用程式 24天
Opinew 已回覆 2023年12月4日

We're thrilled to hear your positive feedback! It makes us happy to know that your installation process was straightforward and that our customer service team could support you effectively. Your kind words are well appreciated. Feedback like yours drives us to keep improving. Thanks for your love!

Best regards,
The Opinew Team

2023年11月1日

Easy to use. Quick to setup and import reviews. Quick support.

I wish they had a better UI in line with LOOX. Otherwise, this is an excellent app.

MeatMate
瑞典
使用應用程式 2個月
Opinew 已回覆 2023年12月4日

We're delighted to hear that you find our Opinew Product Reviews App easy to use and that our quick support has been helpful. We appreciate your positive feedback!

However, we also note your wish for a UI more in line with LOOX. We genuinely value this observation and will certainly look into this aspect of our interface. Our goal is to provide a pleasant and efficient experience for all our users, so improvement is always on the cards.

Your feedback plays a crucial role in helping us refine our service. Thank you for taking the time to review us.

Best Regards,
The Opinew Team

2023年11月19日

very good and fast

Woodylasercraft
義大利
使用應用程式 6個月
Opinew 已回覆 2023年12月4日

Hello,

We're delighted to hear that you find our app very good and that it's working efficiently for you. Your feedback encourages us to continue enhancing our product. Thanks for taking the time to share your positive experience.

Best Wishes,
The Opinew Team

2023年11月13日

If any problems arise, they are addressed immediately, and Khushbu was courteous and prompt in resolving the issue.

Sweetleaff
日本
使用應用程式 1年多
Opinew 已回覆 2023年12月4日

Hi there,

We're overjoyed to know that you had a great experience with Opinew Product Reviews App UGC! Our team, including Khushbu, always strives to efficiently and courteously address any issues you might have. We're glad to see that reflected in your interaction.

Thank you so much for your 5-star review. Always feel free to reach out to us for any support needed. Your feedback fuels our commitment to continuously deliver superior service.

Cheers,
The Opinew Team

2023年6月9日

Quick response and solution everytimes.
Instantly import Amazon reviews to shopify stores.
It would be much better if I could add some comments by myself, some of the comments I want to show are not entered in the automatic import

Jlink Monitors
香港特別行政區
使用應用程式 7個月
Opinew 已回覆 2023年12月4日

Thank you for the 5-star rating and for sharing your experience with our service! We're thrilled to hear you appreciate the quickness in our responses, and the feature to import Amazon reviews to Shopify stores. Your suggestion to add a feature that allows you to enter your own comments in the automatic import is a valuable one. We understand how this addition could enhance your user experience, and we'll certainly consider it for our future updates. Please continue to share your thoughts and ideas with us, as they play a crucial role in our improvement.

Best Wishes,
The Opinew Team

2023年10月28日

I work with Sanjay today, he provided more than I ask for. Such a pleasure to work with Sanjay.

DJW Trend Furniture-Home Goods
美國
使用應用程式 4個月
Opinew 已回覆 2023年12月4日

Hi, thank you for taking the time to leave us such a glowing review! We're pleased to hear that Sanjay was able to assist you and make your experience with the Opinew Product Reviews App UGC even better. We think highly of him too! It means a lot to us that you found our support to be so helpful. Your feedback keeps us motivated to provide top-notch assistance. Once again, thank you and we look forward to continuing to serve you.

Best regards,
The Opinew Team

2023年5月23日

Customer support is quick to respond.
The experience so far has been great.
They are always quick to respond and very helpful in any situation.

STERLING SILVER DESIGNS
澳洲
使用應用程式 接近4年
Opinew 已回覆 2023年5月23日

Hi,
Thank you so much for your positive feedback. We're thrilled to hear about your positive experience with our customer support team!

We greatly appreciate your support and are here for you whenever you need us. Don't hesitate to reach out with any further questions, concerns, or feedback.

- Opinew Customer Success Team

2023年10月4日

I've just started using this app, and so far the installation and set up has been smooth! I had some questions regarding the features provided and Kenan was very quick in helping me to make sure I was good to go. I like how easy it is to integrate into your store, and it looks really nice.

MAISON ROWE
美國
使用應用程式 5天
Opinew 已回覆 2023年12月4日

Hello, and thank you for your fantastic review! We're thrilled to hear that your installation and setup process has been smooth with our Opinew app. It's great that Kenan was able to assist you swiftly and to your satisfaction - we'll make sure to share your kind words with him. We designed the app to be simple to integrate and we are glad that it fits nicely into your store.

Remember, our support team is always ready to assist you if you have any more questions in the future. Your feedback contributes massively to our ongoing mission, making your experience even better with us.

Best wishes,
The Opinew Team.