Opinew Product Reviews App UGC , 1,624 則評價
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Excellent tool, and superfast and helpful support! Whatever question I asked them they responded within minutes, and adjusted the codes to my needs. Highly recommended.
We're delighted to hear you've enjoyed using Opinew Product Reviews App UGC! Thank you for recognizing our efforts to provide quick and accommodating support. Your recommendation means a lot to us! If you have any further questions or needs, we're always here to assist. Your feedback is essential in helping us maintain the high standard we strive for.
Best,
The Opinew Team
useful app and Really good I'm using it to import reviews from Aliexpress. Highly recommended I like it!
We're thrilled to hear that you're finding our app useful and able to import reviews from Aliexpress with ease! It's great to know you're having a positive experience and even recommending it. We work to keep up this service for the benefit of all our users.
Thank you for your strong endorsement and your fantastic 5-star review – it genuinely makes us happy and encourages us to continue improving our services. Remember, your insights and feedback always guide us.
Best wishes,
The Opinew Team
very fast customer support they helped me import reviews for my three products. it is such a difficult process going through all these different apps but thank god this was my second try
There are a lot of apps out their that claim to solve the world, it's a minefield out there and we totally get it. It's why this review means even more to us...
Our support team are a big part of what we do. We are UK based but have in house support experts in all time zones so if you need anything, just let us know!
-Customer Success Team
Great app, clean layout that looks great on our site and A+ support. I tried a few review apps before landing here and this was by far the best fit for us! Thank you!
Hi there,
Wow! We're absolutely thrilled to hear your positive feedback! It's great to know that our app and the clean layout have fit well into your site. We aim to provide top-notch service, so it's reassuring to hear that our support has been up to the mark.
Your satisfaction is paramount to us, and it makes us really happy to see comments like this. Your kind words make all our efforts worthwhile.
Please feel free to reach out any time if you have further queries or suggestions. We continuously strive to improve and your feedback plays a significant role in that.
Thanks again for sharing your experience,
Opinew Team
I have just added this app to my website www.rizenunlimited.com and love it. Nick helped with the integration and it looks great on my site. There was couple of little extra steps needed with my theme, but Nick got it done. Highly recommend this to anyone considering a review app on their site.
Hi team Rizen Unlimited, thanks for the 5-Star review!
We are so glad Nick could help you out here. Shopify themes can get complicated at times and we certainly don't expect people to be engineers to set up our app.
The basic onboarding has been designed to be easy to use but of course with some themes small amounts of tweaking are required to get everything looking
10/10.
We are always here to help 24/7 and promise to do everything we can for you so that you can focus on running your business :)
-Opinew Customer Success Team
I just got the app and it was a bit hard to set up on my own because i hate technical stuff, but the customer service is world class. Daniel deserve 10 stars for his helpfulness and quick responses. I plan to upgrade once i see how much it helps with the conversion. Thanks again for your help ...
Hello,
We're sorry to hear that you found the initial setup a bit challenging, but are thrilled that Daniel could provide the assistance you needed! We pride ourselves on our customer service and it's wonderful to hear that he had such a positive impact on your experience.
Your kind words are greatly appreciated and we'll certainly share them with Daniel. Also, we're excited to hear about your plans to upgrade and see how Opinew can further enhance your conversion rates.
We encourage you to reach out to our customer support should you ever need assistance. We're committed to ensuring your experience continues to be great!
Your feedback is critical in helping us deliver the best service possible.
Best regards,
The Opinew Team
Errors in the app (when trying to save any changes), font sizes are written i rem (not standard font sizes) and the product image in the email sent to customers are squashed. Have asked for help which has taken days without any resolution.
We're truly sorry to hear about the issues you've encountered with our app. At Opinew, we strive to offer a seamless user experience and it's clear we've missed the mark in your case. We apologize sincerely for any inconvenience caused, especially regarding the errors, font sizing, and resolution of product images sent to customers.
We also regret that our support has not been able to resolve your issues promptly and effectively. This isn't the standard of service we aim to deliver. We assure you that we'll be in touch soon to address and rectify the issues at the earliest.
Your experience certainly helps us to improve and we greatly appreciate your feedback. Please feel free to get back to us with any more issues or suggestions.
- The Opinew Team
Has a lot of great features look forward to seeing the results after running my store after a few months.
Hi there,
We're thrilled to hear that you're finding our features great! Your positive feedback means the world to us here at Opinew. It's exciting to hear that you're looking forward to seeing results after a few months of use - we can't wait for you to share your success story. Remember, we're always here more than happy to assist you if you have any queries in the meantime. Your feedback plays a vital role in our commitment to making our app the best it can be.
Kindest regards,
The Opinew Team
Great support, have everything you ever need from Review App. It definitely helps to increase shop sales
Hi there,
We're ecstatic to hear that you've had a positive experience with our Opinew Product Reviews App, and that it's helping to boost your shop sales - that's what we aim for! Your words about our support team have truly made our day.
Your feedback is instrumental as we continue to optimise and improve our app for users like you.
Thank you for choosing and supporting Opinew.
Best regards,
The Opinew Team
Updated: The app was not my taste but the customer support was friendly and helpful.
Old comment: Leave a mess of code when delete the app.
Sorry to hear you were unhappy. To cleanly remove the code please do it from inside our app (not shopify apps menu).
https://www.opinew.com/help-center/knowledge-base/uninstall-and-remove-opinew-code/
We would love to be able to remove the app code when you uninstall but shopify cuts off our permissions to do so when you uninstall by clicking the bin button in shopify apps menu. If you do it from inside the app, we remove all the code cleanly.