Opinew 產品評價 UGC 應用程式

Opinew 產品評價 UGC 應用程式

評價 (1,702)

整體評分
4.7
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年1月5日

very fast customer support they helped me import reviews for my three products. it is such a difficult process going through all these different apps but thank god this was my second try

Winter Boots Days
加拿大
使用應用程式 3天
Opinew 已回覆 2023年8月23日

There are a lot of apps out their that claim to solve the world, it's a minefield out there and we totally get it. It's why this review means even more to us...

Our support team are a big part of what we do. We are UK based but have in house support experts in all time zones so if you need anything, just let us know!

-Customer Success Team

2018年11月26日

Great app, clean layout that looks great on our site and A+ support. I tried a few review apps before landing here and this was by far the best fit for us! Thank you!

Kase Custom
美國
使用應用程式 3天
Opinew 已回覆 2023年12月12日

Hi there,

Wow! We're absolutely thrilled to hear your positive feedback! It's great to know that our app and the clean layout have fit well into your site. We aim to provide top-notch service, so it's reassuring to hear that our support has been up to the mark.

Your satisfaction is paramount to us, and it makes us really happy to see comments like this. Your kind words make all our efforts worthwhile.

Please feel free to reach out any time if you have further queries or suggestions. We continuously strive to improve and your feedback plays a significant role in that.

Thanks again for sharing your experience,

Opinew Team

2022年10月6日

I just got the app and it was a bit hard to set up on my own because i hate technical stuff, but the customer service is world class. Daniel deserve 10 stars for his helpfulness and quick responses. I plan to upgrade once i see how much it helps with the conversion. Thanks again for your help ...

Blossom Cup
美國
使用應用程式 3天
Opinew 已回覆 2023年12月5日

Hello,

We're sorry to hear that you found the initial setup a bit challenging, but are thrilled that Daniel could provide the assistance you needed! We pride ourselves on our customer service and it's wonderful to hear that he had such a positive impact on your experience.

Your kind words are greatly appreciated and we'll certainly share them with Daniel. Also, we're excited to hear about your plans to upgrade and see how Opinew can further enhance your conversion rates.

We encourage you to reach out to our customer support should you ever need assistance. We're committed to ensuring your experience continues to be great!

Your feedback is critical in helping us deliver the best service possible.

Best regards,

The Opinew Team

2021年10月20日

Errors in the app (when trying to save any changes), font sizes are written i rem (not standard font sizes) and the product image in the email sent to customers are squashed. Have asked for help which has taken days without any resolution.

XBODY UK
英國
使用應用程式 3天
Opinew 已回覆 2023年12月5日

We're truly sorry to hear about the issues you've encountered with our app. At Opinew, we strive to offer a seamless user experience and it's clear we've missed the mark in your case. We apologize sincerely for any inconvenience caused, especially regarding the errors, font sizing, and resolution of product images sent to customers.

We also regret that our support has not been able to resolve your issues promptly and effectively. This isn't the standard of service we aim to deliver. We assure you that we'll be in touch soon to address and rectify the issues at the earliest.

Your experience certainly helps us to improve and we greatly appreciate your feedback. Please feel free to get back to us with any more issues or suggestions.

- The Opinew Team

2019年12月4日

Has a lot of great features look forward to seeing the results after running my store after a few months.

Tie Game Apparel Clothing
美國
使用應用程式 3天
Opinew 已回覆 2023年12月8日

Hi there,
We're thrilled to hear that you're finding our features great! Your positive feedback means the world to us here at Opinew. It's exciting to hear that you're looking forward to seeing results after a few months of use - we can't wait for you to share your success story. Remember, we're always here more than happy to assist you if you have any queries in the meantime. Your feedback plays a vital role in our commitment to making our app the best it can be.

Kindest regards,
The Opinew Team

2021年1月25日

Great support, have everything you ever need from Review App. It definitely helps to increase shop sales

BatteryDivision
愛爾蘭
使用應用程式 3天
Opinew 已回覆 2023年12月6日

Hi there,

We're ecstatic to hear that you've had a positive experience with our Opinew Product Reviews App, and that it's helping to boost your shop sales - that's what we aim for! Your words about our support team have truly made our day.

Your feedback is instrumental as we continue to optimise and improve our app for users like you.

Thank you for choosing and supporting Opinew.

Best regards,
The Opinew Team

編輯時間:2020年9月7日

Updated: The app was not my taste but the customer support was friendly and helpful.
Old comment: Leave a mess of code when delete the app.

The NGO Company
美國
使用應用程式 3天
Opinew 已回覆 2020年9月7日

Sorry to hear you were unhappy. To cleanly remove the code please do it from inside our app (not shopify apps menu).
https://www.opinew.com/help-center/knowledge-base/uninstall-and-remove-opinew-code/

We would love to be able to remove the app code when you uninstall but shopify cuts off our permissions to do so when you uninstall by clicking the bin button in shopify apps menu. If you do it from inside the app, we remove all the code cleanly.

2023年2月10日

I am very happy with not only the functionality of the app, but the support from the team at Opinew. It was very easy to integrate AND there is a bunch of extra functionality that I didn't know about. Definitely recommend this app! CHEERS!

CubixOutdoors
美國
使用應用程式 3天
Opinew 已回覆 2023年12月5日

Hi there,

We're thrilled to read your positive comments about our app and team! We work hard to provide smooth integration and rich functionalities, and it's wonderful to hear that you've found these aspects valuable. Your recommendation truly means a lot to us.

Do continue exploring and making the most out of Opinew. If there's anything else we can assist you with, don't hesitate to reach out.

We sincerely appreciate you taking the time to share your satisfaction with our app. Thank you!

The Opinew Team

2020年9月29日

very good app
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Horror Items
義大利
使用應用程式 3天
Opinew 已回覆 2023年12月6日

We truly appreciate your positive feedback about the Opinew Product Reviews App! It's fantastic to hear that you have found our app to be very good. Your feedback can indeed guide other merchants in making decisions, so we're grateful for your input. Thanks for the outstanding 5-star rating!

Your trust in our app means a lot to us. Should you need any further assistance or have any other suggestions, don't hesitate to share them with us. Your feedback is paramount to us in ensuring we continuously improve our user experience.

Best wishes,
The Opinew Team

2021年7月12日

Just started using this app and so far, so good! Their customer support available through the online chat is fantastic.

Vumami Foods
加拿大
使用應用程式 3天
Opinew 已回覆 2023年12月6日

We're delighted to hear that you're enjoying the Opinew Product Reviews App so far, and that our customer support has been able to assist you effectively! We pride ourselves on providing excellent support, so it's fantastic to hear that this is being recognized. Your feedback truly motivates us to keep delivering top-notch service. As you continue using the app, do not hesitate to reach out if you need anything. Thank you for taking the time to review us.

Best regards,
The Opinew Team