Opinew 產品評價 UGC 應用程式
符合 Shopify 的最高品質標準,速度快、易於使用,對商家深具價值。
評價 (1,709)
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they are very supportive especially nick. the features are absolutely best in the market, highly recommended
Hi,
We're absolutely thrilled to receive your positive review and recommendation. It's fantastic to hear that you've found our features to be the best in the market!
We truly appreciate your recommendation and look forward to continuing to serve you.
- Opinew Customer Success Team
Great app, easy to use, excellent support. Would recommend. Tried another one, but Opinew was way more user friendly.
UPDATE: no longer recommended. Carousel didn't work and developers are not able to solve it or don't think it's important. I no longer want to pay $70 per month.
UPDATE 2: after changing my review to 1 star, they put in all the work to fix the app for me. A bit sad it has to go this way, but it's working well now.
Hi, thanks for updating your review and sharing your entire journey. We are sorry for the hiccups you encountered with the carousel feature. Your experience was by no means standard and we wholeheartedly regret the inconvenience caused. We aim for seamless interactions, but it seems we fell short this time.
We appreciate your patience and assure you that we value all feedback to improve our app and service. It’s uplifting to learn that the issue was finally resolved and you're satisfied with the app's performance. However, we understand that the process to resolve this was not ideal.
Thank you for highlighting this issue for us and bringing it to our attention. It indeed helps us scrutinize and enhance our issue resolution process. Your feedback plays a significant role in this.
If any other query or concern arises, please feel free to reach out. We're here to provide our best support.
Best wishes,
The Opinew Team
This app has gone downhill fast. Prices have skyrocketed, and they've stripped away features that were part of the base paid package. Now, I have to pay FIVE TIMES MORE just to respond to reviews on my products—a feature that was previously included. This is a blatant cash grab that completely disregards the small businesses Opinew claims to support with said package.
Customer support has become a nightmare. It takes forever to get a response, and when you finally do, the reps act clueless. One even told me there was no record of our previous conversations. I HAD TO INCLUDE SCREENSHOTS OF PREVIOUS MESSAGES BEFORE I GOT SOME HELP. This level of incompetence and disregard for loyal customers is infuriating.
We're thrilled to hear you've had such a positive experience with us, and it's great to know that Opinew Product Reviews App UGC is saving you money and meeting your needs! We always strive to provide efficient, professional service, and it's satisfying to know that we've done just that.
Your recommendation is greatly appreciated, and we are glad that our support team could be of assistance in adjusting the code to fit your needs. Ensuring seamless usage of our app is our priority.
Remember, we're here for any further support you might need! Thanks again for your kind words, we really appreciate it.
Best Regards,
The Opinew Team
Opinew helped to solved my problem very quickly even though it is on Sunday. I like their quick response.
Thank you for the wonderful review! We're really glad to hear that our team could efficiently help solve your problem, even on a Sunday. Your satisfaction is our top priority, and we're committed to providing timely assistance at all times. Your positive review encourages us to work even harder. We aim to keep delivering excellent services to valuable users like you. Thanks again for choosing Opinew!
Best Regards,
The Opinew Team
They are very responsive and helpful.
They respond quickly and can add functionality or help if necessary.
Thank you for your excellent review! We're thrilled to hear that you've found our support team responsive and helpful. Your kind words keep us motivated in our aim to continuously provide and improve on the high-quality service and functionality that Opinew offers. Remember, we're always here to help. Thanks so much for sharing your experience, it means the world to us.
Best regards,
The Opinew Team
This app is really easy to use and the support is world class. I am a novice and as such have very little knowledge in code and requested help. The sorted me out in 5 minutes. Well done guys, awesome service!!!
Thank you so much for your awesome review! We're thrilled to hear that you find our app easy to use and that our support team could assist you so effectively. We aim to make Opinew as user-friendly as possible, especially for those who aren't too familiar with coding. Your feedback greatly helps us in this mission. Stay awesome and reach out to us anytime you need help!
Best regards,
The Opinew Team
great custom service. The App works really well.
Romana help me solve the problem patiently. Good APP
Hi there,
We're thrilled to hear that you're pleased with our customer service and finding the Opinew Product Review App useful in your business! Your kind words about Romana are much appreciated and we're glad that she could assist in resolving your issue.
We're continually striving to ensure our users have a positive and efficient experience with our app, and your feedback helps us achieve that.
Thanks again for your 5-star review, it means a lot to us!
Best regards,
The Opinew Team
After tring multiple review app I could say that this one is the best in shopify, easy to install easy to customise .. support 24/24 . Thanks a lot
Hi there,
We're thrilled to hear that Opinew stands out as the best among all the review apps you've tried! Your positive remarks about the ease of installation and customization mean a lot to us.
Also, it's great to know that our 24/7 support has been useful to you. Thank you so much for sharing your positive experience, it helps us to continue delivering top-notch service.
Your feedback truly matters. Stay connected!
Best wishes,
The Opinew Team
Lots of great and useful features and a really good support team. Issues resolved fast and they take customer input.
We're thrilled to hear you're enjoying lots of great and useful features of our Opinew Product Reviews App UGC, and that you've had positive experiences with our support team. We strongly believe in providing speedy resolutions and highly valuing customer input. Please continue to share your thoughts as your feedback helps us to enhance the experience for all users.
Thanks again and we look forward to continuously delivering great experiences to you.
Best,
The Opinew Team
have just added this app to my website www.rizenunlimited.com and love it. Nick helped with the integration and it looks great on my site. There was couple of little extra steps needed with my theme, but Nick got it done. Highly recommend this to anyone considering a review app on th
Looks like there is a bug with Shopify here as this review has already been left by Ryzen Unlimited recently.
This store Golustrous, Installed Opinew and then uninstalled after around 1 month without contacting us.
We have reported this review to Shopify for investigation.
-Opinew Compliance Team