Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

February 11, 2024

I used this app last year and it was great. The only reason I decided to uninstall was because at the time I didn't have many customers. Today I noticed some code was left from the app and got in touch with their support team. They attended me immediately, and even though I am not their client anymore tried to solve the problem within minutes. Amazing customer support, if one day I decide to start collecting reviews again it will be with Opinew

The Ivory White
Spain
7 months using the app
March 21, 2024

Great App and so are the customer support. Saro was super helpful and resolved my issues within a matter of minutes !

AAA Sups
United Kingdom
Over 5 years using the app
February 28, 2024

I don't have experience of any other product reviews apps, but I have to say the support on Opinew is very good. They reply within minutes and they always see through the request, even in a different timezone. They also keep adding new features, which keeps my reviews fresh and up-to-date. John-Paris Kent

John-Paris Kent
United Kingdom
About 1 year using the app
January 22, 2024

Segmedina with Opinew helped with my query. She fixed the issue with the reviews not showing up below each item within a collection. This app and support is great.

Jose Balli | New Orleans
United States
Almost 4 years using the app
March 7, 2024

This app has been a game changer for us - They really offer a unique review product and experience that we can't find elsewhere. Customer service is top notch too - Shout out to Paul from the team - he's was great guiding us through onboarding and is just as responsive a year later.

PawzDogBoots
United States
12 months using the app
March 1, 2024

The customer service is awesome: fair and responsive. The widget loads immediately into your shopify site without any difficulites and is easy to use. Also, the widget doesn't slow down the site. The only problem is that you can't import reviews with videos, but that's due to the fact that Amazon has put protection on their site to protect their content. It has nothing to do with Opinew.

NoChronicPain.com
Slovenia
About 1 month using the app
April 4, 2024

excellent customer service. helped fix some bugs on my shop super quick!

Virtuoso Coffee
Japan
5 months using the app
February 20, 2024

My experience with Opinew has been amazing so far! Paul took the time to explain the features of each plan and made sure that all of my requirements were met. We then had a couple of sessions where he taught me how to import my reviews from Amazon, set up a review collection flow and push my reviews to my Google Shopping campaigns. Customisation requests were never too much trouble for them and everyone has been so friendly and helpful. The store is looking great and the reviews even got translated to Dutch for me! 10/10, thank you!

Monfoot wear
Netherlands
8 days using the app
February 19, 2024

The app is great, it helps us add authenticity to the product. It would be better if more comments could be synced for free.

lubluelu
Hong Kong SAR
About 1 year using the app
January 23, 2024

Love Opinew!! Paul Wilson took his time in helping me with several topics in Opinew and walked me through the steps needed to set things up. The support team worked with me as well on other questions and was extremely helpful, as a result my app was set up in no time. Highly recommended! It's exactly what we needed.

S.B. Alexander Books
United States
2 months using the app