Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

Edited May 2, 2021

I had a question and Tomasz answered me within minutes and configured the whole app for me as I wished. It's Sunday. :) That's the kind of service I like. :) 5 Stars.

Jimbeels
Germany
13 days using the app
Opinew replied December 6, 2023

Hello!

We're beyond thrilled to hear that you had an excellent experience with our app and the service provided by Tomasz. For us at Opinew, it's indeed rewarding to know that we could assist you promptly, even on a Sunday! Your positive feedback is extremely motivating for our team.

Remember, we're just a message away if you need any further assistance. Your experiences and views on our app are essential to our team's continuous efforts to serve you better.

Thanks for giving us a fantastic 5-star rating!

Best Regards,
The Opinew Team

July 24, 2018

This plugin has EVERYTHING you need a product review plugin to have. The interface is top-notch. Very clean functioning UI. Let's you import reviews from Aliexpress as well as Amazon so you can make your store look busy with a lot of reviews in no time. We needed a feature custom coded and Tomasz went out the way to make it happen for us. Free of cost.
The plugin monthly cost is very less compared to other alternatives. Overall we love it and highly recommend it.

83 Oranges
United States
13 days using the app
Opinew replied December 12, 2023

We're thrilled to hear that you're enjoying the versatility and functionalities of the Opinew Product Reviews App! It's great to know that the clean UI and our feature-rich platform, including the capability to import reviews from Aliexpress and Amazon, are adding value to your store. We aim to provide a cost-effective solution, and your recommendation means a lot to us.

As for your special mention of Tomasz, his commitment to customer satisfaction is truly exemplary, and we're glad he could assist you with the custom coding you needed without any extra charges.

Thanks for taking the time to share your positive experience. Your feedback drives us to keep improving and delivering even better experiences. Happy reviewing!

Best regards,
The Opinew Team

April 29, 2020

Great ap to use. Tomasz is very helpful on the chat window look forward to seeing some sales with this epic tool.

saintclair
New Zealand
13 days using the app
Opinew replied December 8, 2023

Thanks so much for your excellent review! We're glad to hear you're finding the app beneficial and that Tomasz was able to provide you with helpful service. We're definitely rooting for those sales to pour in for you through our tool. We appreciate your feedback as it helps us continue to ensure we're meeting the needs of our users.

Best Wishes,
The Opinew Team

January 5, 2020

Seems good! Really love that they can import reviews from Amazon and Ebay, where the quality of reviews are much better.

UpCrate Co
Singapore
12 days using the app
Opinew replied December 8, 2023

Hi there!

We're absolutely thrilled to hear that you've been finding the Opinew app useful, especially with importing reviews from Amazon and eBay. Quality feedback is indeed very crucial. It's great to know that our app has been able to meet your needs and expectations.

Remember, we're always keen on making your experience even more wonderful. If ever you have any questions or need assistance, don't hesitate to reach out to our support team. Your feedback really helps us constantly improve our services.

Thanks a ton for your awesome rating!

Best wishes,
The Opinew Team

June 22, 2020

don't listen to the bad reviews. their customer support is TOP-NOTCH! best app I've used in a long time. thank you all!

FoxLEDs
Philippines
12 days using the app
Opinew replied December 7, 2023

Hi there,

We appreciate your glowing review! It's wonderful to learn that our customer support has exceeded your expectations and you've found the app to be the best you've used. Your feedback reinforces our commitment to provide the best service for our users.

Thank you for choosing and trusting Opinew Product Reviews App UGC, we'll continue making sure your experience is excellent. Thanks again for taking a moment to review us.

Best regards,
The Opinew team

July 6, 2020

looking good so far, should have an option on free plan to translate some words in the card. looking forward to test email configs

Mega MarketBR
Brazil
12 days using the app
Opinew replied December 6, 2023

Hello, and thank you for your fantastic 5-star review! We're thrilled to hear that you've been finding our app useful. Your suggestion to have an option to translate some words in the card on the free plan is noted. We always welcome suggestions that improve the usability and functionality of the app. We're also excited to hear about how your test on the email configurations goes. Remember, our support team is ready to assist should you have any questions or concerns. Your feedback helps us ensure that we're providing the best possible service to our users. Thanks again!

Best Regards,
The Opinew Team

April 21, 2020

Definitely best review app ever! I always use it for any of my stores: easy to use and to set up...and the support service is beyond amazing! I had a little problem and they solved it in some minutes!

LUXAIDEA
Italy
12 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that you find our Opinew Product Reviews App to be the best! Your kind words about our usability and setup have brightened our day. It's great to know that our support team was able to quickly resolve the issue you encountered. This is precisely the kind of experience we strive to provide for all our users.

Your insights and substantial feedback play a key role in our continuous effort to improve and deliver the best service possible. Thanks again for choosing Opinew and for being such a loyal customer. We look forward to continuing this journey with you!

Best Regards,
The Opinew Team

May 1, 2021

Excellent and quick customer service, and affordable plans. Got some help customize the review option for different products. I enjoy the app so far.

Honeywell Bikes
United States
12 days using the app
Opinew replied December 6, 2023

Hi, thank you so much for your 5-star review! We're thrilled to hear that you're finding our app beneficial and have had positive experiences with our customer service. It's fantastic to know that our affordable plans and customized review options are serving your needs well. We aim to ensure that we continually provide a stellar service and we appreciate your feedback immensely. Don't hesitate to reach out if you need any further assistance or if you have any other contributions to share. Thanks again!

Best regards,
The Opinew Team

June 29, 2022

The app is really useful and improves the quality of the customer service, also, the Opinew staff is very available and helpful!

MULTIVERSO FOOD&DRINK
Italy
12 days using the app
Opinew replied June 30, 2022

Hi there,
Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.

Have a lovely day,
Customer Success Team | Opinew

April 10, 2020

I'm delighted with this app. it is effortless to use, and the results are as advertised. I'm also very impressed with their technical support, which was fast, friendly and effective.
I highly recommend this app for anybody that is looking to add their Amazon reviews to their Shopify store.

Cork by Design
Canada
12 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're delighted with the Opinew Product Reviews App UGC and find it effortless to use, thank you! Your kind words about our technical support team truly made our day. We work hard to provide timely and effective support, and it's wonderful to know our efforts are noticed and appreciated.

We're glad you'd recommend us to others wanting to add Amazon reviews to their Shopify store, that's the best compliment we could receive. Your feedback is vital in helping us understand what we're doing right.

Thanks again for the 5-star review!

Best wishes,
The Opinew Team