Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

July 6, 2020

looking good so far, should have an option on free plan to translate some words in the card. looking forward to test email configs

Mega MarketBR
Brazil
12 days using the app
Opinew replied December 6, 2023

Hello, and thank you for your fantastic 5-star review! We're thrilled to hear that you've been finding our app useful. Your suggestion to have an option to translate some words in the card on the free plan is noted. We always welcome suggestions that improve the usability and functionality of the app. We're also excited to hear about how your test on the email configurations goes. Remember, our support team is ready to assist should you have any questions or concerns. Your feedback helps us ensure that we're providing the best possible service to our users. Thanks again!

Best Regards,
The Opinew Team

April 21, 2020

Definitely best review app ever! I always use it for any of my stores: easy to use and to set up...and the support service is beyond amazing! I had a little problem and they solved it in some minutes!

LUXAIDEA
Italy
12 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that you find our Opinew Product Reviews App to be the best! Your kind words about our usability and setup have brightened our day. It's great to know that our support team was able to quickly resolve the issue you encountered. This is precisely the kind of experience we strive to provide for all our users.

Your insights and substantial feedback play a key role in our continuous effort to improve and deliver the best service possible. Thanks again for choosing Opinew and for being such a loyal customer. We look forward to continuing this journey with you!

Best Regards,
The Opinew Team

May 1, 2021

Excellent and quick customer service, and affordable plans. Got some help customize the review option for different products. I enjoy the app so far.

Honeywell Bikes
United States
12 days using the app
Opinew replied December 6, 2023

Hi, thank you so much for your 5-star review! We're thrilled to hear that you're finding our app beneficial and have had positive experiences with our customer service. It's fantastic to know that our affordable plans and customized review options are serving your needs well. We aim to ensure that we continually provide a stellar service and we appreciate your feedback immensely. Don't hesitate to reach out if you need any further assistance or if you have any other contributions to share. Thanks again!

Best regards,
The Opinew Team

June 29, 2022

The app is really useful and improves the quality of the customer service, also, the Opinew staff is very available and helpful!

MULTIVERSO FOOD&DRINK
Italy
12 days using the app
Opinew replied June 30, 2022

Hi there,
Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.

Have a lovely day,
Customer Success Team | Opinew

April 10, 2020

I'm delighted with this app. it is effortless to use, and the results are as advertised. I'm also very impressed with their technical support, which was fast, friendly and effective.
I highly recommend this app for anybody that is looking to add their Amazon reviews to their Shopify store.

Cork by Design
Canada
12 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're delighted with the Opinew Product Reviews App UGC and find it effortless to use, thank you! Your kind words about our technical support team truly made our day. We work hard to provide timely and effective support, and it's wonderful to know our efforts are noticed and appreciated.

We're glad you'd recommend us to others wanting to add Amazon reviews to their Shopify store, that's the best compliment we could receive. Your feedback is vital in helping us understand what we're doing right.

Thanks again for the 5-star review!

Best wishes,
The Opinew Team

July 1, 2021

Their chat support is excellent. Simple to use, was intimidated at first but after chatting with support i was good to go

Cannaisseur
United States
12 days using the app
Opinew replied December 6, 2023

Hi there,

We're thrilled to hear about your positive experience with our chat support and how this boosted your confidence in using the Opinew Product Reviews App UGC. Your feedback means a lot to us and will encourage the team to maintain our high standards.

We'd love for you to continue using the app, and we're here in case you need any more help or have questions.

Thanks a lot for the 5-star rating.

Best regards,
The Opinew Team

April 27, 2020

This is probably the best reviews app out there. You can customize so much and make it the way you want it to be. There's help available when you need it and reviews from amazon are really nice as well. Overall, this is a really nice app that everyone should have.

Pet Groom Co.
Canada
12 days using the app
Opinew replied December 8, 2023

Hi,

Thank you so much for your wonderful feedback! We're thrilled to hear that you're finding Opinew valuable and customizable. It’s great to hear that the review import feature from Amazon works well for you and our customer support was able to assist you.

Your support and affirming feedback motivate us to continually improve our app and the services we provide. We hope to continue delivering superior features that meet your expectations.

Should you need further assistance, don't hesitate to reach out to our support team. Your feedback and satisfaction remain our priority.

Best wishes,

Opinew Team

January 17, 2020

Super easy to install and configure! Looking forward to use it!
I am sure it will increase conversion

babyquo.ro
United Kingdom
11 days using the app
Opinew replied December 8, 2023

We’re thrilled to hear that you found our Opinew Product Reviews App UGC easy to install and configure. We too are looking forward to your usage and have the same confidence that it will indeed contribute to increasing conversion for your shop! Your feedback is integral to our work. Thank you for taking the time to write this review.

- The Opinew Team

March 30, 2020

It nice and easy to use, am happy to use this app, not like the other app I know. I will inform my friends about Thanks Opinew,

RockDew Collections
Spain
11 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that you find Opinew easy to use and are enjoying the experience! It's fantastic to know you're even recommending us to your friends – we truly appreciate it. Remember, we're here if you or your friends ever need any assistance. Thanks again and we look forward to continuing to provide a user-friendly services for you.

Best Regards,
The Opinew Team

April 26, 2020

me ayudaron perfecto! me solucionaron mi problema en 10 minutos o menos, responden rapido y la app funciona 10 puntos. graciaasss

Wow! Lo quiero
Spain
11 days using the app
Opinew replied December 8, 2023

¡Hola!

Estamos encantados de escuchar que nuestro equipo pudo ayudarte y resolver tu problema rápidamente. Tu satisfacción es nuestra prioridad y nos complace saber que nuestra aplicación está funcionando bien para ti. Gracias por tomarte el tiempo para escribirnos un comentario.

Recuerda que siempre estamos aquí para apoyarte con cualquier otra pregunta o problema que puedas tener. Tu feedback es esencial para poder seguir mejorando.

Un cordial saludo,
El Equipo de Opinew