Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

May 27, 2023

Very useful for our business. They have a free plan for biz starters which is really free. They are also responsive via chat too. Nick solved our issue on the spot.

cudodi.com.au
Australia
About 1 year using the app
Opinew replied May 30, 2023

Hi,
Thank you so much for your positive feedback. We're delighted to hear that our service has been useful for your business and our free plan is meeting your needs as you start out!
We're here for you anytime, and we're excited to continue supporting your business journey.

- Opinew Customer Success Team

August 24, 2023

We are happy that we switched to this app.
There are frequent updates that improve the user experience.
Easy to use.

Jewel Couture Studio By KALA
Netherlands
5 months using the app
Opinew replied December 4, 2023

We truly appreciate your stellar review and are thrilled that you're pleased with the switch to our app. We always strive to provide routine updates to streamline user experience, so it's wonderful that you've found it easy to use. Your feedback motivates us to keep evolving and improving our services. Thanks for being a valued part of the Opinew community!

Best wishes,
The Opinew Team

September 14, 2023

I have spent a lot of time working with various support providers for various apps recently and I can tell you that BY FAR Opinew has the best support. For someone who doesn't have a tech background, this is a must. I appreciate them so much and couldn't recommend them more.

Noble Made
United States
8 days using the app
Opinew replied December 4, 2023

We're truly grateful for your positive feedback! When we hear that our support team has stood out as the best among many, we can't help but feel immensely proud. We understand how essential dedicated support can be, especially when technical knowledge might not be your forte. Hearing that we've been able to assist you effectively means a lot.

Thank you for choosing and recommending Opinew. We strive to keep exceeding your expectations. Your insights drive us to provide the best service possible.

Best Regards,
The Opinew Team

January 21, 2024

good service

365daysamsterdam
Netherlands
27 minutes using the app
July 7, 2023

have just added this app to my website www.rizenunlimited.com and love it. Nick helped with the integration and it looks great on my site. There was couple of little extra steps needed with my theme, but Nick got it done. Highly recommend this to anyone considering a review app on th

golustrous
Egypt
21 days using the app
Opinew replied August 23, 2023

Looks like there is a bug with Shopify here as this review has already been left by Ryzen Unlimited recently.

This store Golustrous, Installed Opinew and then uninstalled after around 1 month without contacting us.

We have reported this review to Shopify for investigation.

-Opinew Compliance Team

June 12, 2023

Amazing app for reviews and amazing customer service! They helped me deal with each problem I had quickly and effectively. I was amazed at how quickly they resolved both issues! Definitely recommend this app.

PlayVille
Canada
4 months using the app
Opinew replied December 4, 2023

Thank you for your glowing review! We're thrilled to hear that you've had a positive experience with both our app and our customer service. Your satisfaction is our top priority, and it's truly rewarding to know our efforts in resolving your issues quickly and effectively stood out. Your recommendation means a lot to us, and we're grateful for your support.

Remember, we're always here if you need any further assistance. Your feedback matters and helps us continuously improve.

Best regards,
The Opinew Team

April 28, 2023

Good support.
It's great to work online with such great guys.
They are customizable and very useful.

PMA
Romania
About 1 year using the app
Opinew replied December 4, 2023

Hi there! We're thrilled to hear that you're finding our support helpful and our app useful. We're always here to assist you as best we can and your positive feedback means a lot to us. We hope to keep providing you with customizable solutions for your online endeavors. Thank you for your 5-star review!

Best wishes,
The Opinew Team

May 12, 2023

It is fast and efficient, and the customer service is excellent.
It solved all my problems and helped me get the placements.

GrillPartsReplacement - Online BBQ Parts Retailer
United States
Over 3 years using the app
Opinew replied December 4, 2023

Hello,

Thank you so much for leaving us a 5-star review! We're delighted to hear that you found our app to be fast and efficient, and that our customer service was able to assist you in resolving your issues. Your satisfaction is our top priority and it's wonderful to hear we've been able to aid in securing your placements.

Once again, thank you for your positive feedback. Your support truly inspires us to keep improving our service.

Best wishes,
The Opinew Team

May 23, 2023

I had widgets problems ( i thought). The problem was resolved in a matter of minutes ( 9 mts!)
The app works well for me, just take the time to set all the options.Thank you.

FineOrders
United States
4 months using the app
Opinew replied May 23, 2023

Hi,
Thank you for taking the time to share your experience with our app! We're glad to hear that you were able to quickly resolve your issues with the widgets. We always strive for efficiency in our customer service, and it's great to know that we were able to assist you promptly.

Our support team is always on hand to help with installation or anything else if you get stuck!

- Opinew Customer Success Team

August 30, 2023

Kenan,
We appreciate your efforts.
I tested the app and the support resolved a problem in minutes.
It took me just a few minutes to send a chat message.
Very good support so far!

Ellie Jules
United Kingdom
About 1 month using the app
Opinew replied December 4, 2023

Hello there,
We're thrilled to hear that you enjoyed the efficiency and speed of our support team! Providing prompt solutions for our users is a high priority for us at Opinew, so your feedback is much appreciated. We aim to continue giving you the swift and effective support you deserve.

Once again, thank you for the 5-star review. Every opinion helps us grow!

Warm regards,
The Opinew Team