Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from various sources and customizable design. The review snippets feature is found useful for Google Shopping campaigns. The user-friendly interface and smooth installation process are also praised. The support team is recognized for their quick responses and professionalism. Minor issues reported were promptly resolved by the support team. Merchants note the app's effectiveness in enhancing product credibility, influencing sales, and boosting store reputation.

March 23, 2024

Great customer support. Happy to install

ClawMartOnline
Bangladesh
June 12, 2023

It is very user-friendly, especially because everything can be customized (texts and colours, etc.)
Their app is constantly updated and they respond quickly.

ProblemSolva
Greece
3 months using the app
Opinew replied December 4, 2023

Hi there, thank you for your amazing review! We're thrilled to know that you found our Opinew Product Reviews App UGC user-friendly and customizable. We continuously work on our updates to provide a smooth and efficient experience, so it's great to hear your positive feedback on this. Also, we're glad that our response time met your expectations. Your feedback means a lot to us, and it helps us to keep improving. Thanks once again for your support!

Best regards,
The Opinew Team.

June 20, 2023

The customer support is awesome. They helped us with all our problems and solved it in less than 15min

SportPlus.de
Germany
Over 1 year using the app
Opinew replied December 4, 2023

Hello! We're overjoyed to hear about your excellent experience with our customer support team. Our goal at Opinew is to ensure your issues are resolved as swiftly and efficiently as possible, so hearing that we achieved this in less than 15 minutes truly made our day!

Your appreciation means a lot to us, and it reinforces our dedication to provide outstanding service to our valued users like you. Our team is always here to assist you, so do not hesitate to reach out if you need any more help.

Thank you again for awarding us a 5-star rating and your encouraging feedback. Your satisfaction is our motivation!

Best,
The Opinew Team

July 6, 2023

My website looks professional and amazing.
Thank you to the support team. I appreciate the tech support and Romana was particularly helpful

Crazy Bull Hair USA
United Kingdom
4 months using the app
Opinew replied December 4, 2023

Hi there,

We're delighted to hear that you're loving the professional look of your website with Opinew Product Reviews App UGC! It's fantastic that our support team could assist you, and we appreciate your kind words about Romana.

Your feedback truly matters to us as it helps us continue to deliver top-notch service to all our customers. We hope to keep aiding your business journey with remarkable tech support and service.

Best wishes,
The Opinew Team

May 10, 2023

Great service from the Customer Success and Support teams, I had an issue where my Shopify charge wasn't being registered with the app, I was in panic mode but the Opinew team stepped in quickly, reassured me and solved the issue within 10 minutes. They even gave me some freebies for my inconvenience. Recommend!

Plus its great syncing up my Amazon shop reviews to my shopify website. thanks!

glimmerdesignsllc
United States
30 days using the app
Opinew replied December 4, 2023

We're so glad to hear you had a positive experience with our Customer Success and Support teams! It's paramount to us that any issues you encounter are resolved quickly and smoothly, and we're thrilled we could turn your panic into relief. We appreciate your kind words and are here to assist whenever you need us.

The syncing of your Amazon shop reviews to your Shopify website is indeed a feature we take pride in, making it easier for our customers to manage their reviews in one place. We're happy to hear that you've found this feature helpful too.

Your feedback goes a long way in helping us improve and continue delivering top-notch service! We appreciate it a lot.

Best wishes,
The Opinew Team

July 10, 2023

Good app with quick and helpful support. They helped me out instantly even though I use the free version.

Luftproffs
Sweden
3 months using the app
Opinew replied December 4, 2023

We're thrilled to hear that you're enjoying our Opinew Product Reviews App UGC, and that our support team was able to assist you promptly! We take pride in the service we provide to all our users, whether free or premium. If you ever need further assistance, rest assured that our team is always here to help. Your feedback is a key player in our constant drive to improve. Thanks so much for taking the time to share your experience!

Best Wishes,
The Opinew Team

June 5, 2023

It allows you to add comments and photos.
I love it! It's great that you can find reviews online.
They usually respond in less than a minute. Great customer service!!

Device Paradise
United States
About 2 months using the app
Opinew replied December 4, 2023

Hello,

We're thrilled to hear that you love the features of our Opinew Product Reviews App! We strive to provide an interface that allows for robust user-generated content, so we are glad you found adding comments and photos useful.

It also makes us very happy to hear about your positive experience with our customer service. One of our biggest priorities at Opinew is to ensure quick and efficient responses to all our customer inquiries.

Thank you so much for your kind words and excellent star rating! Your feedback is very much appreciated and helps us continuously improve our app and service.

Kind Regards,
The Opinew Team

August 18, 2023

Haris gave great support and the app works and looks great! Highly reccommend this app for product reviews

Built By Nature
United States
2 months using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to hear such positive feedback about our app and the support provided by Haris! Thank you for the recommendation and for taking the time to share your experience with us. Ensuring our users get quality assistance and enjoy using our app is always our top priority.

Your kind words inspire us to work even harder to deliver the best possible experience. Please feel free to get in touch if you have any more details to share, questions or need further assistance. Your feedback and satisfaction mean the world to us!

Best Regards,
The Opinew Team

July 3, 2023

Nick from support helped me very quickly with an issue I was having.
Thanks! He got me up and running in no time.

Sat Shopper
Australia
About 1 month using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to hear that Nick from our support team was able to assist you promptly and effectively. Your feedback reinforces the importance we place on providing top-notch service to all our customers. It's great to hear that you're now up and running without a hitch!

We appreciate the 5-star rating and the kind words, and thank you for taking the time to leave this review. Your feedback helps us maintain the quality of our assistance.

4-star review with some criticism. Kind regards,

The Opinew Team

March 16, 2024

great app with amazing customer service

YDMPro
Israel