Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

June 27, 2023

I emailed their support to request help. The support team is extremely dedicated and settled my query quickly.
Overall, the app is easy to use and I am satisfied.

Byneta UK
United Kingdom
About 2 months using the app
Opinew replied December 4, 2023

Thank you for taking the time to write such a wonderful review! We're thrilled to hear that our support team could assist you promptly and effectively, and it's good to know that you've found our app user-friendly. We're always here to help and we value deeply your satisfaction. Again, thanks for the fantastic rating.

Best regards,
The Opinew Team

October 23, 2023

Muy buen servicio, tiene todo lo que necesitaba, responden y resuelven los problemas rapido :)

Circuit City
Colombia
About 2 months using the app
Opinew replied December 4, 2023

Muchas gracias por su fantástica valoración. Nos alegra saber que nuestro servicio satisfizo sus necesidades y que valoró nuestra rápida respuesta a los problemas. En Opinew siempre nos esforzamos por brindarle la mejor experiencia posible. Su feedback es muy importante para nosotros. Gracias de nuevo, equipo de Opinew.

June 13, 2023

Quality customer service! really attentive, problems are quickly resolved ! Thank you very much for your help !

KeychainZ
France
About 2 months using the app
Opinew replied December 4, 2023

We're overjoyed to hear that you're happy with our customer service! Your satisfaction is our utmost priority and we're glad we were able to quickly resolve your issues. Thank you for your kind words and for being a valued part of our Opinew community. We're always here to provide you with the support you need.

Best wishes,
The Opinew Team

July 21, 2023

Romona helped us solve our issue virtually immediately. Great customer support. I use Opinew for all my stores.

Trek Tech Gear
United Kingdom
21 days using the app
Opinew replied December 4, 2023

We're thrilled to hear that Romona was able to provide you with excellent support quickly. Our team aims to provide the best service and your feedback reaffirms the hard work we put in. It's encouraging to know that you use Opinew for all your stores. Your support and trust in us is greatly appreciated! Thank you!

The Opinew team.

February 5, 2024

terrbile

Giftify
France
1 day using the app
November 14, 2023

its good app reiew

Shop away
Pakistan
About 1 month using the app
Opinew replied December 4, 2023

Hi there! We're glad to hear you find Opinew a good app for reviews. We always strive for excellence, and your 4-star rating tells us we're on the right track. If there's any way we can make your experience a 5-star one or if you have any other comments, please feel free to share. Your input plays a crucial role in our continuous effort to enhance our app.

Thanks again for your feedback!

Best,
The Opinew Team

July 12, 2023

I've just started using this review system and it is extremely easy. Definitely recommend and it's made me feel much more comfortable about getting sales. I imported the reviews from my Amazon listing pretty easily. You just have to copy and paste the link of the amazon listing and then it will sync in a couple mins. I did have a bit of trouble with the design of the reviews but the assistant was very helpful and quick to respond so she helped me to sort it. I 100% recommend using this service if you want something thats easy to use and understand

Reemus B
United Kingdom
About 2 hours using the app
Opinew replied August 23, 2023

Thanks so much for the glowing review.

Yes, design is very subjective, we have added various preset themes that you can use which simple and easy to customise to match your branding.

However, like anything, if you want to really get the most out of it we recommend you spend some time to get it perfect for you. Of course, our support team are happy to advise and help with any code requirements to adjust your widgets.

Here's to many years of review success!

- Opinew Customer Success Team

May 27, 2023

they are very supportive especially nick. the features are absolutely best in the market, highly recommended

Fecce
India
23 days using the app
Opinew replied May 30, 2023

Hi,
We're absolutely thrilled to receive your positive review and recommendation. It's fantastic to hear that you've found our features to be the best in the market!

We truly appreciate your recommendation and look forward to continuing to serve you.

- Opinew Customer Success Team

May 15, 2023

I was able to install it on Shopify successfully and have their support team help me. The reviews bring more credibility to my newly-launched website.

AVERO
Brazil
4 days using the app
Opinew replied December 4, 2023

Hello,

Thank you for giving us a 5-star rating and for your kind words. We're glad to hear that our app was easy to install and our support team could assist you. It's fantastic that your reviews are adding more credibility to your website. Your feedback is a big help to us in ensuring we're meeting our users' needs.

Thank you again for taking the time to share your experience.

Best wishes,
The Opinew Team

May 15, 2023

Support was quick to respond to my questions.
Daniel has the best support team that I have ever encountered

ZenMigraine
Canada
About 2 months using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to hear that you had a great experience with our support team! We strive to provide efficient and top-notch assistance, and we're pleased to know that we hit the mark for you with Daniel. Your kind words greatly motivate us to keep doing what we're doing.

Your feedback is extremely important to us and it helps us continually strive for outstanding service.

Thank you again for your amazing support!

Best Regards,
Opinew Team