Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

February 22, 2021

Great customer service and very easy to use! Based on our experience so far we would highly recommend this product.

Moroccan Gold Series
United States
Almost 3 years using the app
Opinew replied December 6, 2023

Thank you for the awesome review! We're delighted to hear that you had a good experience with our customer service and that you find our app easy to use. Your recommendation means a lot to us. We truly appreciate that you took time to share your experience and we're thrilled you're pleased with our product.

Thank you for choosing Opinew. We look forward to delivering continued excellence and helping you with anything you need in the future.

Best regards,
The Opinew Team

February 21, 2023

It is so great! We will continue to use it! The app is simple and user-friendly.
It's the easiest app I've used and it does exactly what I expected.

I hope that this app will have system which rievew can be exported.

アウトドアグッズ・キャンプ用品の通販ならwaq-online
Japan
Almost 3 years using the app
Opinew replied December 5, 2023

Thank you for your wonderful review! We're so glad to hear that you're having an enjoyable experience with our app and find it user-friendly and easy to use.

We also appreciate your feedback about a review export system. We always aim to improve our app based on our users' needs, we'll definitely consider your suggestion for a future update.

Your feedback is really valuable in helping us improve and continue to deliver a great customer experience.

Best regards,

The Opinew team.

June 10, 2020

It works well and support team is great, reply quickly and help us to solve the problem. We thinks our customers will love it.

GadgetPlus
United States
Almost 3 years using the app
Opinew replied December 8, 2023

Hello,

Thank you so much for your wonderful feedback! We're thrilled to hear that our support team could assist you promptly and resolve your issues, and knowing that you expect your customers to love the Opinew Product Reviews App UGC makes us really happy. Your positive review goes a long way in motivating our team.

Please don't hesitate to reach out to us again if you need more help or have any other feedback in the future. Remember, your feedback keeps us going and helps us improve each day.

Best wishes,
The Opinew Team

July 3, 2020

I needed to add star ratings to the product page and did not know how to do it. I contacted Opinew and they did in fast without me having to custom code anything. I was actually super surprised and am very glad I downloaded this app. Tomasz helped me and was lightning fast Thank you! (Writing this review because I actually wanted to because I was blown away)

Eupheros™
United States
Almost 3 years using the app
Opinew replied December 7, 2023

Hi there,

We're absolutely delighted to hear that you had such a great experience with Opinew! It's fantastic to know our team was able to assist you in adding star ratings to your product page swiftly. Your praise for Tomasz has already made its way to him, and it definitely brought a smile to his face.

We strive to make the user experience as simplified and effortless as possible, so, knowing that your journey with us was a smooth one is truly rewarding. It's messages like yours that remind us why we do what we do.

Remember, our team is on standby to assist you whenever you need help with our app. Thank you for taking out time to leave us this wonderful review, your support encourages us to keep delivering our best.

Best Regards,
The Opinew Team

October 26, 2021

little expensive, but works fine and looking good.
Perfect support service provided, quick response.

Anna's Linens Store
United States
Almost 3 years using the app
Opinew replied December 5, 2023

Hi there,

We're glad to hear that you find our Opinew Product Reviews App to be effective and visually appealing. We put a lot of effort into ensuring it performs well and adds value to your business. We understand your concern about the pricing. Opinew continually strives to provide the best value in terms of service and features in this competitive environment.

Moreover, we're delighted that our support service impressed you and could provide a quick resolution. Your positive feedback provides encouragement to our team, which strives to ensure the best quality service.

If there are any other aspects of the app or our services that you'd like more insight into or if you have any suggestions for us, don't hesitate to share. Your feedback is truly significant since it guides us in making improvements.

Thank you for reviewing us!

Best wishes,
The Opinew Team

February 10, 2021

I was facing issue which i was not able to solve it. so i contacted with help center. there i met with Danial he resolved my issue. He was so responsive and help me a lot.
This app is amazing.

BespokeHandmadeShoes
United Kingdom
Almost 3 years using the app
Opinew replied December 6, 2023

We are thrilled to hear that you find our app amazing and that Danial was able to assist you with resolving your issue! We strive to provide the best service for our customers, and it's always rewarding to know it's being appreciated. Please don't hesitate to reach out to us if you ever need any further assistance. Your feedback helps us continuously improve our app and the services we provide.

Best regards,
The Opinew Team

June 10, 2020

I switched from Yotpo to Opinew and have been amazed so far at the value for what you are able to do, and the customer service during set up has been AMAZING!! Tomasz walked me through everything I needed to get all set up and understanding how to best use Opinew. Which I already love.

WINPRO Blood Protein Supplements For Dogs
United States
Almost 3 years using the app
Opinew replied December 8, 2023

Hi there! We truly appreciate your fantastic rating and the wonderful words about Opinew and our customer service. We're thrilled that you've had such a great experience since making the switch from Yotpo. It's great to hear that Tomasz was there to guide you through the set up and helped you understand the best use of our app. We put a lot of effort in to ensure our users gain the most value and have a smooth journey with us, and your review is a testament to that! Thanks again for your feedback, it helps us stay on track and continue providing a great service.

Best wishes,
The Opinew Team

March 9, 2022

Very satisfied with the app. Convenient and helpful. Great customer service, very patient, and always ready to help.

TaoTronics US
United States
Almost 3 years using the app
Opinew replied December 5, 2023

We're thrilled to hear you're so satisfied with the Opinew Product Reviews App, and that you've found it to be convenient and helpful! It's great to know that our customer service team has been able to assist you patiently and promptly, as this is something we strive for.

Thank you for choosing us and leaving such wonderful feedback. We appreciate the 5-star rating and your comments contribute greatly to our efforts in continually enhancing the user experience.

Best Regards,
The Opinew Team

November 13, 2020

i love this application. It really improves my sales on website. Moreover the team is always available and reactive to answer my many questions. I am a french user and completely FAN of this APP. Thanks You so much for your kindness

PLS Cosmetics
France
Almost 3 years using the app
Opinew replied December 6, 2023

Bonjour and thank you so much for your kind words! We're thrilled to hear that our app is helping to boost your sales and that our team's availability has proven valuable to you. It's fantastic to know you're a fan of Opinew - your support means the world to us!

For any future questions or concerns, remember we are always here to help. Your feedback is vital as it helps us continue to improve and provide the best possible service to our users.

Thank you again for taking the time to share your positive experience.

Cordialement,
The Opinew Team

April 15, 2020

100% love this app! Amazon reviews on our site is a game changer! The customer service is OUTSTANDING! Highly recommend app!

Lunchskins
United States
Almost 3 years using the app
Opinew replied December 8, 2023

Thank you so much for your glowing review! We're thrilled to know that you love our app and find the Amazon reviews a game changer for your site. It's always wonderful to hear that our customer service has met your expectations too. Your kind recommendation means a lot to us. Please continue to let us know how we can make Opinew even more effective for you. Your input is greatly appreciated!

Best regards,
The Opinew Team