Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

January 29, 2019

I got the app because I needed a solution to bring Amazon reviews onto the site. Getting the Amazon reviews imported was really easy.

The best part is that I actually had a problem with it when I first set it up. It displayed really poorly on product pages for some reason. However, I messaged them and they got back to me within 10 minutes and had it fixed in another 5! Now it looks great!

Crosse Shorts
United States
Almost 3 years using the app
Opinew replied December 11, 2023

We're thrilled to hear that Opinew Product Reviews App has been a great help for you, especially when it comes to importing Amazon reviews to your site.

We apologize for the initial hiccup you experienced with the presentation on your product pages, but we're glad we could assist promptly and get everything looking great for you. Thanks for reaching out to us, your proactiveness helped us ensure a better user experience for you.

Your kind words and invaluable feedback are appreciated. They motivate us to be quick and efficient in helping our users have the best experience possible.

Best,
The Opinew Team

June 30, 2021

This app has been a blessing. We use it to aggregate customer reviews from 3rd party vendors (such as Amazon) onto our own website. The support is second to none.

Wholefood Earth®
United Kingdom
Over 2 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're finding our app to be a blessing, and that our feature to aggregate reviews from 3rd party vendors like Amazon is proving useful for you! It's wonderful to know that you find our support up to par too - we're here to make sure you get the best of Opinew.

Nor can we overstate how fulfilling it is to know we're impacting businesses positively. Your feedback further motivates us to keep striving for better ways to serve you. Thank you!

- The Opinew team

February 13, 2023

A multifunctional app!
You can do anything and more with reviews!
Support is very responsive! Helped me set up the correct import of reviews for each variation separately. Also helped me get the review stars back on the product cards after updating the Shopify theme!

Definitely recommend the app and the team!

Gluemasters
United States
Over 2 years using the app
Opinew replied December 5, 2023

Thank you for your glowing review! We're thrilled to hear that you're finding our Opinew Product Reviews App UGC multifunctional and that our support team has been able to assist you effectively.

Your positive words towards our app and our team really mean a lot to us. It's great to know that you've found value in being able to import reviews and display review stars on your product cards.

We know how important these features are to running an online store and we're glad that you're recommending us! Your feedback makes a difference as we continue to improve our services.

Again, thank you and if you need any more help, don't hesitate to reach out.

Best wishes,
The Opinew Team

April 11, 2021

Not only does the app allow for matching the existing branding of my website, but the importing of reviews was quick and painless. The support staff was beyond prompt offering instant service on a Sunday, and answering questions with exact steps to execute. When asked to make a change to the placement of a widget the task was completed before I could even ask what email to send the theme code access to. Performed like magic. I wish all apps would both function, and be supported like this one!

Fleetwood Digital
Canada
Over 2 years using the app
Opinew replied December 6, 2023

Hello, thank you for your fantastic feedback! We're thrilled to hear that you found the brand matching and review importing to be quick and painless. It's also great to hear that our support staff were able to assist you competently and in such a timely fashion. Your comments about the widget placement and your overall satisfaction with the functionality and support of our app truly delights us. We strive to provide a magical customer experience, just as you've described. Your feedback is greatly appreciated and will help us continue to improve and serve our customers better. Thanks again from the Opinew team!

January 25, 2022

A great app supported by a great and responsive team! We appreciate the work that you put in into making your app better

egpro.com
United States
Over 2 years using the app
Opinew replied December 5, 2023

We're thrilled to hear that you're finding our app valuable and our team responsive. Your positive words are really encouraging and an affirmation of the hard work we're doing. We strive to deliver the best to our customers. Thank you for appreciating the efforts we've put into enhancing our app.

Remember, your feedback is of utmost significance to us, as it helps us continually develop and improve. Should you need any further assistance or have more input, don't hesitate to get in touch.

With gratitude,
The Opinew Team.

May 11, 2022

I used this app for almost 2 years. I like customer support, they usually reply to my message and fix some problems in a short time.

Nobleman
China
Over 2 years using the app
Opinew replied May 11, 2022

Hi there,

Thank you for this great review. We’re happy to hear you like our app and really appreciate your feedback regarding our support team! We hope you were able to see the benefits of having reviews on your Shopify store.

If you have any issues or questions, don’t hesitate to contact us via chat or email. We’ll be happy to help :)
Customer Success Team | Opinew

May 19, 2020

The interface is easy to understand and the functions are useful. Besides, the develop team is really helpful!

Karaama
United Kingdom
Over 2 years using the app
Opinew replied December 8, 2023

Hello,

Thank you so much for your 5-star review. We're thrilled that you find our interface easy to understand and functions useful. We strive to offer the best user experience with Opinew and your feedback validates our efforts. We're also glad to hear that you felt supported by our development team. Our team is always here to assist you.

Feedback like yours truly boosts our commitment to providing quality service. Thanks again for your trust in Opinew.

Best regards,
Opinew Team

January 14, 2021

Useful app, great support! I recommend it to everyone. If you have a problem, support will solve it.

Silk & Shine
United Kingdom
Over 2 years using the app
Opinew replied December 6, 2023

Hi there!

We're absolutely thrilled to hear that you find our app useful and our support team helpful! Recommendations like yours really make our day! It's great to know when our team's hard work has been effective in resolving any issues you've faced.

We aim to provide the best possible service to our valued users like you. Your feedback plays a significant part in our ongoing effort to improve and provide a positive user experience.

Thanks once more for your wonderful review. Looking forward to continue serving your needs!

Best wishes,
The Opinew Team

February 14, 2020

I haven't written any app reviews as I haven;'t feel like any deserved the praise or the derision.

This app is the best one of all the 20+ we have installed. It just works. And well too. Great work guys!!

Nature Provides
United Kingdom
Over 2 years using the app
Opinew replied December 8, 2023

Thank you so much for your wonderful review! We are thrilled that you find our Opinew Product Reviews App to be the best among others you've installed. It's wonderful to know that it's working well for you. We truly appreciate your kind words and want to assure you that we will continue to strive for excellence in our services! Your feedback truly encourages us. Thanks again from the Opinew team!

June 30, 2020

Easy migration from Yopto and integration. We love using the app and it has a good customer support for any issues.

Linger
United States
Over 2 years using the app
Opinew replied December 7, 2023

We're thrilled to hear that you found the migration from Yotpo easy and that you're loving the use of the Opinew app. Your satisfaction is our top priority, and we're happy our customer support could assist you with any issues. Thank you for taking the time to leave us a 5-star review. Your feedback is much appreciated and helps us stay motivated in our effort to provide superior service.

Best regards,
The Opinew Team