Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

Edited January 11, 2021

Happy with this app. Customers are responding well and the app has really boosted my sales. Easy to use as well. Lots of options.

Koren Publishers
United States
About 2 months using the app
Opinew replied December 6, 2023

Thank you for your positive feedback! We are thrilled to hear that you are happy with our app and that it has helped boost your sales. Knowing that it's user-friendly for you and offers lots of options is great news for us. It's wonderful to know that your customers are having a positive response too. We truly appreciate your 4-star rating and your kind words. We aim to create the best experience for our users and your feedback helps us in this mission. Feel free to let us know if you have any suggestions or further feedback.

Best Regards,
The Opinew Team

June 4, 2020

The app is very easy to use, the imports are of great quality, however I wish the app would import more diverse ratings, because I only got 5 star reviews imported, even though the product is not rated 5 stars in Aliexpress.

ComfortYourSkin
Netherlands
About 2 months using the app
Opinew replied December 8, 2023

Thank you for your 4-star review and valuable feedback. We're glad to hear that you found our app easy to use and were satisfied with the quality of imports.

However, we're concerned about your feedback on the diversity of ratings imported from Aliexpress. We understand the importance of portraying authentic user-generated content for a fair representation of the products. This matter will be relayed to our technical team for further exploration, and we'll work on making this feature more efficient.

Your feedback truly helps us improve. Once again, thank you for your time and contribution. We are always here to assist you if you need anything else.

Best,
The Opinew Team

February 14, 2019

Working beautifully. Support guy Tomasz helped me get stars to appear under the listings in featured categories when they weren't appearing. Now my site is glittered with review stars. Its looking real Pro. Real legit

Lolyboo
Switzerland
About 2 months using the app
Opinew replied December 11, 2023

Hi there,

We're thrilled to hear that Opinew is working beautifully for you, and your site now glitters with review stars - exactly the professional look we aim for! Your shoutout to Tomasz is much appreciated and we'll definitely pass along your kind words.

However, we noticed that you've left us a 4-star review. If there's anything at all you feel isn't perfect or any features you'd like to discuss, please do let us know, we're here to help. Your feedback helps us to provide the best possible product.

Thank you for choosing Opinew!

Best wishes,
The Opinew Team

February 5, 2020

I found this app to be great, no problems with it at the moment. highly recommend this to anyone. Useful tool!

planet-rainbow.co.uk
United Kingdom
About 2 months using the app
Opinew replied December 8, 2023

Thank you for your high praise and recommendation! We are thrilled to hear that you are finding the Opinew Product Reviews App UGC to be a great and useful tool. We're here to ensure you continue to have a smooth experience with us. Your feedback genuinely encourages us to work harder. Thanks once more for your recommendation.

Best regards,
The Opinew Team

November 21, 2018

hope to import amazon review without image review. we import similar product review from amaozn. so we do not want image review

BeltsBest
United States
About 1 month using the app
Opinew replied December 12, 2023

Hi there,

Thanks for the high star rating and your feedback on our import feature. We understand that you'd like to have the option to import reviews from Amazon without images. We greatly appreciate your input and will certainly take your suggestion into consideration as we continually improve our import feature to better suit our users' needs.

If you have any more ideas or face any issues, feel free to get in touch with our support team. Your feedback plays a key role in our ongoing improvements.

Best wishes,

The Opinew Team

November 9, 2019

Hopefully this app works as promised, I saw great things wrote about it compared to other review apps that require a lot of manual work to add CVS files to import reviews ;p

BeastModeBass
United States
29 days using the app
Opinew replied December 8, 2023

Hi there,

Thank you for choosing the Opinew Product Reviews App and giving us a 4-star rating! We're thrilled to hear that you've seen positive things about our app's ease of use and functionalities.

However, we detected a bit of uncertainty in your words. If you have any queries or need assistance in utilizing our app to its maximum potential, please don't hesitate to reach out to our support team via the Shopify app. We're here to make sure that the app works as promised for you and saves you from the hassle of manual work.

Your feedback plays a vital role in our continuous pursuit to provide a handy and user-friendly app.

Thank you once again for choosing Opinew, and we look forward to serving you better on your journey with us.

Best wishes,
The Opinew Team

March 1, 2021

I'm loving the app so far...It was exactly what I needed for my store. And the support has been great. At first, I thought it was pricey (premium plan), but I think for the features, relative ease of use, and quality of support (so far), I don't mind. I only wish that more somewhat mid-level features were available to the premium tier e.g feeding star rating to Google shopping and an auto sliding carousel. I mean, for $29 monthly, is that too much to ask?‍♀️

Wisewood Living
Australia
24 days using the app
Opinew replied December 6, 2023

Hi there!

We're thrilled to hear that you're loving the Opinew app and found our support team helpful! It's our continued goal to provide value for your store through our features and services.

Now, about the feature suggestions you've provided—your feedback is incredibly valuable in helping us improve our services. We understand where you’re coming from regarding the additional mid-level features. We strive to find a balance in providing advanced options in our plans, and we'll seriously consider your suggestions. We believe in continuous improvements, and we ensure to use this insight for future enhancements.

We truly appreciate the rating and your constructive insights! Remember, your opinion drives us forward.

Best Wishes,
The Opinew Team

January 12, 2021

Thank you for providing a great rating app. It has been very helpful to my business in gathering feedback from past/present customers.

Kai's Kookies Boutique
United States
23 days using the app
Opinew replied December 6, 2023

Thank you for your positive feedback! We're glad to hear that our app has been helpful in gathering valuable feedback from your customers. We work diligently to keep enhancing our app, and it's always rewarding to hear from satisfied users like you.

Remember, we're here to help if you have any questions or suggestions related to the app. Your feedback makes us better.

Best,
The Opinew Team

February 21, 2022

The app is smooth and good, very good customer service with fast replies. Price could be a little bit cheaper in my opinion.

Hustle Harder 2022
Sweden
14 days using the app
Opinew replied December 5, 2023

Thank you for your kind words about Opinew Product Reviews App UGC and our customer service. We are delighted to know you're finding the app to be smooth. Your comment on pricing is noted and we aim to balance cost-effectiveness and quality service.

Even though we received a high rating, we noticed a small reservation on the pricing aspect. We assure you that we value your feedback and will definitely take your opinion into consideration to improve our services and provide the most satisfactory experience for our users.

Thanks again for taking the time to write a review. Your feedback is extremely important as we continually strive to improve the experience for all our users.

Best,
The Opinew Team

February 25, 2020

Just started using it but not bad so far they have an incentive if you leave a review they will offer the free trail for longer which is why I'm writing this

Cheap Powerbank
United Kingdom
13 days using the app
Opinew replied December 8, 2023

Hi there,

We appreciate taking the time to share your initial experience with our Opinew Product Reviews App. We're glad to hear that it's been good thus far. We're always looking for ways to improve user experience, and the extended free trial is one way we do this.

That said, you've given us 4 stars, which suggests that you might have had some slight challenges or concerns. We encourage you to get in touch with our support team through the Shopify app for any specific issues you might encounter as you continue exploring the app functionalities. We're here to assist and make things as smooth as possible.

Your input helps us provide a better service. Thanks again for your feedback and for choosing Opinew.

Best wishes,
The Opinew Team