Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

May 29, 2020

Thank you for an excellent app. I just started using it and hope to see improvement in my store's sales!

Goryeo Cosmetics Inc.
Canada
3 months using the app
Opinew replied December 8, 2023

We're thrilled to hear you're satisfied with the Opinew Product Reviews App UGC! It's great to know you've found it excellent for your needs. We firmly believe that our app will contribute towards an improvement in your store's sales.

We are always here to assist you if you have any queries or need support. We help make the most out of Opinew. Your feedback truly means a lot to us.

Thanks for your glowing review.

Best wishes,
The Opinew Team

February 13, 2020

So far so good. Great for amazon reviews and more. I like the question and answer feature. We will see.

Discovery Toys
United States
3 months using the app
Opinew replied December 8, 2023

Hi there,

Thanks a lot for sharing your positive experience with us! It's wonderful to hear that you've found our Amazon reviews and question-answer feature beneficial. Your appreciation means a lot to us.

However, your concluding words "We will see" suggest that you might have some concerns or expectations going forward. We are always keen to enhance our services, so please feel free to share any further feedback or specific queries you may have with us.

Once again, thank you for the 5-star rating! Your review is pivotal to our continuous efforts to serve you better.

Best Regards,
The Opinew Team

May 25, 2020

So far this is the easy app I have used on Shopify. Just a few clicks and I was done importing reviews. Get this app you can't lose

Mahogany Empress
United States
3 months using the app
Opinew replied December 8, 2023

Thank you for your glowing review! We are thrilled to hear that you find the Opinew Product Reviews App easy to use and that the review-importing process is straightforward for you. Your words of encouragement really make our day. Don't hesitate to reach out if you need any further assistance. Your feedback continues to help us grow. Thanks again from the team at Opinew!

December 9, 2020

So far, a helpful app, easy to use. Works well with Aliexpress, used on a few on our websites and no issues

The Boho Shop
Netherlands
3 months using the app
Opinew replied December 6, 2023

Hello,

We're thrilled to hear you've found our app easy to use and effective for your websites! We've strived to make it as user-friendly as possible - and we're glad it's working well with Aliexpress too.

We're genuinely grateful for your 5-star rating; it's our users' positive experiences like yours that motivate us to keep improving our services.

If you have anything else to share regarding your experience or more suggestions, we'd love to hear. Your feedback helps us serve you better.

Thanks again!

Best,
The Opinew Team

April 22, 2020

Been using Loox for the longest time. Just stumbled across this app today, and it has WAY better features such as Multi-platform reviews, Responding to reviews as comments, more color-coordination options to fit the theme of your site, etc. Very user-friendly and up-to-date; Support Chat replies super fast, too!

Hometivities
United States
3 months using the app
Opinew replied December 8, 2023

Hi there! We're thrilled to hear that you have found our features such as Multi-platform reviews and the ability to respond to reviews as comments valuable. Your feedback about the color-coordination options and the user-friendliness of our app is great to hear. It's our goal to keep our app streamlined and current. We're also glad that you had a positive experience with our Support Chat; we aim to respond promptly to all queries. Thanks for choosing Opinew over Loox, we really appreciate it. Your feedback helps us continue improving our app and service. Best wishes, The Opinew Team.

February 3, 2021

Best Plugin for Shopify. We love it! :) It's so cool and easy to use. Now our store is full of reviews and automatically generates new ones.

ECO Kapsel
Germany
3 months using the app
Opinew replied December 6, 2023

Hi there,

We're absolutely thrilled to hear that you're loving our plugin! It's fantastic to know that Opinew has positively impacted your Shopify store by generating reviews seamlessly. Thanks for highlighting the ease of use - we always aim for our users to have a smooth and cool experience!

Feedback just like yours truly motivates us to keep improving and innovating. We can't wait to bring you more useful features and continue aiding your success.

Once again, thank you for leaving such a positive review. We appreciate it very much.

Best regards,

The Opinew Team

Edited April 8, 2020

Super awesome customer service. I'm not the most savy when it comes to apps and these guys have made it an easy app to navigate. They walk you through everything you need and the app doesn't make you install a code anywhere all crazy like. They make it easy to install and viola! Done. Great app.

Draper's Strength
United States
3 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you’re enjoying Opinew’s easy navigation and that our customer service has been a beneficial aspect of your experience. Your kind words inspire us to keep making our app better and user-friendly. It's awesome to know you found the installation process straightforward. Thanks a lot for the 5-star rating! Your feedback is very important to us.

Best regards,
The Opinew Team

June 11, 2020

Easy to use. Had a few hiccups (mostly self inflicted), but customer service was excellent. The chat feature was very convenient. They responded to emails and fixed my problem within 5 minutes.

Ready Harness
United States
3 months using the app
Opinew replied December 7, 2023

Thank you for your positive feedback! We're thrilled to hear that you've found our app easy to use and our chat feature convenient. Also, we're delighted that our customer service was able to assist you promptly and resolve your issue. We apologize for any hiccups that you may have experienced. Your review helps us ensure we're providing a seamless experience for all our users. If you need any more assistance or have any questions, feel free to reach out. Thank you once again for your kind words and 5-star review.

Best,
The Opinew Team

September 22, 2020

This review app is a savior! Best review app one can ever find. The support team is efficient. Specially Daniel is a good sport! Much recommended.

Pretty Parrot™️
Canada
3 months using the app
Opinew replied December 6, 2023

Hello,

We're overjoyed to hear that you find our app to be the best! Ensuring an efficient user experience is our top priority, so your positive feedback means a lot to us. It's great to hear that our support team, especially Daniel, has been able to assist you well.

We truly appreciate your high recommendation! Allow us to assure you that we'll continue doing our best to provide a top-notch service.

Thank you for taking your time to leave this wonderful review. Your feedback is very important to us.

Best regards,
The Opinew Team

February 18, 2023

It helps me increase conversion and get more customer reviews.
They helped me a lot with my installation and all my questions

Gadjetly
France
3 months using the app
Opinew replied December 5, 2023

Thank you so much for the fantastic review and high rating! We're thrilled that you're finding our app useful to increase both conversion and customer reviews. It's great to hear that our assistance with installation and answering your queries has been beneficial to you. Your feedback provides us with the valuable insights we need to continue improving.

Remember, we're always ready to assist if you have any more questions or else need help! Thanks once again for your support and for choosing Opinew.

Best Regards,
The Opinew Team