Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

November 20, 2023

Sanjay was amazing, and helped me so much! Everything is fixed and working! Yay! FIve stars!

Fantzyplantz
United States
8 days using the app
Opinew replied December 4, 2023

Thank you so much for your review! We're absolutely thrilled to hear that Sanjay was able to assist you and ensure everything is working smoothly. Your praise will definitely be passed onto him - it will surely make his day! Your positive experience is exactly what we strive for here at Opinew. Thanks again for the five-star rating.
Best,
The Opinew Team

October 21, 2023

The app is great! Excellent app! Excellent customer support - always prompt and friendly.
I love the features and great way to connect with customers

Comfy Doggy
France
4 months using the app
Opinew replied December 4, 2023

We're thrilled to hear such wonderful feedback about the Opinew Product Reviews App UGC! We take a lot of pride in our customer support and are delighted to know you've found it prompt and friendly. It's fantastic to see you're loving the features and the connection they provide with your customers. Thanks for the amazing 5-star review! We greatly appreciate you taking the time to share your experience.

Best wishes,
The Opinew Team

October 17, 2023

This product reviews app for Shopify is a must-have. I'm thrilled with the results. Authentic reviews build trust and boost conversions. Its integration and customer support are excellent. Very satisfied!

Supremia
Spain
2 months using the app
Opinew replied December 4, 2023

We're absolutely delighted to hear that you find the Opinew Product Reviews App to be a must-have! Boosting trust and conversions with authentic reviews is exactly what we aim for. Your words of appreciation for our integration and customer support truly mean a lot to us. Your satisfaction is our top priority, and it's fantastic to know we've hit the mark for you.

Your feedback plays a critical role as we continue to improve and offer an even smoother experience for all our users.

Best Regards,
The Opinew Team

November 29, 2023

Its design is also very appealing to me.
They were quick and were able solve all of our problems.

EV-Shop24
Germany
About 14 hours using the app
Opinew replied December 4, 2023

Hi there!

We're overjoyed to hear that you're satisfied with our design and speedy problem resolution. We strive to provide a great experience through our Opinew Product Reviews App. Thanks for letting us know that we're on the right track! We value your feedback and look forward to continue providing you the best service possible.

Best wishes,
The Opinew Team

December 7, 2023

The staff are very friendly and always provide effective help. I like this software very much and I will keep using it.

AWESAFE SHOP
United States
About 3 hours using the app
Opinew replied December 11, 2023

Hi there! We're thrilled to hear that our team was able to provide you with the excellent experience we strive to deliver at Opinew. Your words of appreciation about our friendly staff and effective help are greatly encouraging.

Also, it's fantastic to learn that you're enjoying the software and planning to keep using it. Your endorsement means a lot to us.

You've made our day with your 5-star rating. Remember, your feedback plays a key role in shaping our continuous efforts to serve you better. Thanks once again, and we're here to assist you anytime you need.

Best regards,
Opinew Team

May 29, 2023

We have been using this software for some time and have been very pleased. We did a theme update and a previous review software code was left behind causing issues for the updated install. Daniel helped us get the code re-installed and also corrected a previous problem from another review software we had as well. Thank you!

Brewing America
United States
About 3 years using the app
Opinew replied May 30, 2023

Hi,
Thank you for taking the time to share your positive experience with us. We're pleased to hear that you've been satisfied with our software and the support provided by our team, specifically Daniel.

We sincerely appreciate your continued trust in our service. We're here to support you anytime and look forward to continuing to meet your needs.

- Opinew Customer Success Team

December 11, 2023

Romana was so helpful

evotrendify
United States
About 2 months using the app
Opinew replied December 12, 2023

Hi,

Thank you for your wonderful 5-star review! We're delighted to hear that you found Romana's assistance beneficial.

At Opinew, we really value our superstar team members like Romana and it's fantastic that you've recognized her hard work. We agree, Romana is indeed very helpful!

Your feedback motivates our team to continue delivering exceptional customer service. Please reach out to us anytime you need assistance.

Thanks again,
The Opinew Team

September 10, 2023

Stop looking around for review apps and save your time by just downloading this. It has everything you need and looks great on the site. The import function is the best on the market and helps you start on a new platform or on a new store.

10 Enkle Måter
Norway
About 2 months using the app
Opinew replied December 4, 2023

We're thrilled to hear that you're loving our review feature, especially the import function, and how it looks on your site! Our goal is to make things easier and more convenient for our users, and your feedback confirms we’re on the right track. Thank you for choosing Opinew and taking the time out to share your experience. We're always here if you need any assistance!

Best regards,
The Opinew Team

November 9, 2023

really easy to install & nice customer service! love it :)

HESTY
Austria
24 days using the app
Opinew replied December 4, 2023

We're thrilled to hear your positive feedback! It makes us happy to know that your installation process was straightforward and that our customer service team could support you effectively. Your kind words are well appreciated. Feedback like yours drives us to keep improving. Thanks for your love!

Best regards,
The Opinew Team

April 22, 2024

I had a small issue and they went above and beyond to fix it. I also really like the Amazon import feature, it's the main reason I got this app, and it works very well

SupplyMaid
United States