Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

June 6, 2018

Honestly the greatest customer service i've received by any app on shopify!

keep it up guys !

Fashionsnova
United States
2 months using the app
Opinew replied December 12, 2023

Hello, and thank you for your wonderful feedback! We're thrilled to hear that you're satisfied with our customer service, it's something we work really hard at. It's great to know that our efforts stand out and make a difference for our users. Your kind words keep us motivated to continue delivering exceptional support for our users. Remember, we're here to assist if you need any help in the future.

Best regards,
The Opinew Team

April 3, 2020

Good app, and great communication !
I had a little problem and it was resolved quickly
It does the job as a paid app, I have not used it for a long time, if I have other indications I will let you know

Fitness Home
France
2 months using the app
Opinew replied December 8, 2023

Hello,

We're excited to see your 5-star review! Your positive words about our app and our team's communication skills mean the world to us. It's great to hear that your issue got resolved quickly. This is exactly what we strive for.

We're always on the lookout for user suggestions, as they help us maintain the high standards of our app. So, whenever you have any other indications or suggestions, feel free to let us know.

Thank you once again for your kind words and feedback. Your inputs are significant in helping us provide a better experience to our users.

Best Wishes,
The Opinew Team

January 13, 2020

Very helpful support and a good product with a quality feel. Easy to use and very convenient free installation program

Pressure Smart Systems
New Zealand
2 months using the app
Opinew replied December 8, 2023

Hello,

We're delighted to hear that you've found our support helpful and are pleased with both the quality and usability of our product. The convenience of our free installation program is something we're particularly proud of as well.

Your positive comments show us that we're on the right track with our service. Your feedback is extremely important to us in ensuring we continue to meet and exceed customer expectations.

Thank you for taking the time to review Opinew.

Best wishes,
The Opinew Team

December 17, 2020

Great great app. Best review app out there I have to say. People say you should make the review section look alike to that of Amazon as much as possible. At first, I found judge.me which provides that but I didn't like how it looked on the page and not gonna lie, if I were a customer seeing that review section, I wouldn't buy. Opinew replaces that. It makes the reviews look much better and much more legit. I already love the look of it.

H2O Infused Fitness
Canada
2 months using the app
Opinew replied December 6, 2023

We're thrilled to hear you're loving the Opinew Product Reviews App! Your feedback brings smiles to our faces, knowing that we're meeting your expectations. The fact that you found our reviews aesthetically pleasing and more legitimate is truly encouraging.

Do let us know if there are any other features you'd like to see implemented within the app. We value your opinion highly and are always looking for ways to enhance our user experience.

Thanks again for this amazing feedback. We are always here to support you.

Best,
The Opinew Team

Edited September 28, 2020

Excellent app, very easy to use. it organizes reviews in an really efficient manner. I highly recommend

LOVA HAIR
United Kingdom
2 months using the app
Opinew replied December 6, 2023

Hi there,

We're overjoyed to hear that you think our app is excellent and easy to use! Organizing reviews effectively is one of our top priorities, so it's great to know that it's making a difference for you. When you find the time, feel free to recommend us to others who might also find it valuable. Our team works hard to ensure high-quality service, and your positive feedback validates our efforts.

Again, thank you for the high praise. We're glad to have been able to contribute positively to your experience.

Best,
The Opinew Team

August 2, 2021

I used this app to import reviews from a marketplace. Setup was really easy and adding the code was crazy fast. Love it

Gemini Sound
United States
2 months using the app
Opinew replied August 3, 2021

Hi,
Thank you very much for your kind words! We are glad we were able to meet your expectations.

Rest assured that we will continue to improve the app and provide an excellent customer experience.

Have a great rest of the day!

Customer Success Team | Opinew

November 5, 2020

Best review app, really reactive team ! They found solutions to my problem pretty fast and were really helpful.

6Pack
Morocco
2 months using the app
Opinew replied December 6, 2023

Hi there,

We're absolutely thrilled to hear that you're loving our review app! It's always awesome to hear feedback like yours. Our team here at Opinew strives to provide the best possible support and we are glad we could assist you right when you needed us.

Your kind words are a big encouragement for our team to keep improving and delivering great experiences for our users. It truly makes all the hard work worthwhile!

Again, thank you for taking the time to share your experience with us. We really appreciate you as a customer and are here for any other assistance you might need.

Kind regards,
The Opinew Team

June 22, 2020

Amazing customer service received from Tomasz, really pleased with the app. Was thinking about deleting it at first due to some errors I made. But Tomasz helped me sort it all out. Definitely recommended.

Goodies4Buddies
United Kingdom
2 months using the app
Opinew replied December 7, 2023

We're delighted to hear that you had a positive experience with our customer service, especially with Tomasz. Our team always strives to provide the help needed for our users to enjoy the full benefits of our app. We are grateful for your recommendation and your valuable feedback, it means a lot to us.

Thank you for choosing and sticking with Opinew. If you have any other questions or run into any issues in the future, please feel free to reach out.

Best Regards,
The Opinew Team

August 8, 2020

Awesome app lets you import reviews from amazon and alieexpress. Good support team with fast reply's. Only negative is that while its free you are limited to how many reviews you can use and you have to buy access to more. It would be better if they had a subscription model that would give you unlimited reviews. Other then that this app delivers as promised easy to use and the widget looks great.

DmxGalaxy
United States
2 months using the app
Opinew replied December 6, 2023

Hello, thank you for your positive rating and feedback!

We're ecstatic that you are finding our app useful and that our support team is meeting your expectations. Your appreciation of our speed and efficacy provides us with great motivation.

We hear your concern regarding the access to more reviews in our free plan and your suggestion for a subscription model. We always aim to deliver the best service for our customers, and we appreciate your input. It provides us with a fresh, insightful perspective to rethink our current model.

Please bear with us while we work on evaluating our schemes, your input will certainly play a crucial role. In the meantime, if you need further assistance or have more suggestions, don't hesitate to reach out.

Your feedback goes a long way in shaping our product and making improvements.

Best Wishes,
The Opinew Team

August 26, 2022

Amazing, literally this app is a lifesaver. Honestly the best-integrated app there is on Shopify! This app saved me soo much money :) THANK YOUUU

Baéloon
United States
2 months using the app
Opinew replied December 5, 2023

Hi there,

Wow, we're absolutely thrilled to hear that Opinew has been such a lifesaver for you! Your words truly mean a lot to our team. We always aim to provide the best integration and cost-saving features for our users, and we are so glad that you are enjoying them.

Your positive feedback only motivates us to work harder and provide the most beneficial user experience possible. Don't hesitate to reach out if you ever need any assistance or have suggestions. We genuinely appreciate your partnership and support. Thanks again!

Best Regards,
The Opinew Team