Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

June 1, 2019

Love the app and the customer service is great! You can add all the reviews you want. From different sites.

Delani
United States
2 months using the app
Opinew replied December 8, 2023

Hi there,

Thanks so much for leaving us a 5-star review! We're thrilled to hear that you're loving our app and that our customer service team has been able to assist you. It's great to know you're finding it useful to add reviews from different sites.

Your feedback is a significant part of what helps us to continually enhance our app and customer service.

Thank you once again for your kind words.

Best Wishes,
The Opinew Team

Edited February 3, 2021

I highly recommend this app, in fact out of all the apps I have added to my website this one has had the biggest impact in terms of increasing sales. I have had so many reviews since installing this app and that really helps to increase conversion. I sell breastfeeding clothing and baby products and mums heavily rely on reviews to feel like they can trust in a brand so this app has really helped to let people know we are genuine and that other mums recommend our products . The support has also been really good and thanks to Daniel for helping when one of my reviews wasn't showing. So all in all I'm very happy with this app.

The Milky Tee Company
United Kingdom
2 months using the app
Opinew replied December 6, 2023

We're over the moon to hear about your awesome experience with our app! It's great to know that it has made a significant impact on your sales and that it has helped to build trust in your brand - that's what we aim for.

Thank you for highlighting the importance of reviews, especially for your target audience. Additionally, we're glad to hear that our support team, particularly Daniel, was able to assist you promptly and effectively. Your feedback and praise make our efforts worthwhile!

We look forward to continuing to deliver value to your business. Thank you once again for the stellar review!

Best Regards,
The Opinew Team

Edited January 25, 2020

Just bomb! Chose this plugin from hundreds of others and stopped at it as here
- multifunctionality
- There is an opportunity to always change color And so on anything you want
- THE MOST IMPORTANT THING IS SUPPORT!
Manager Tomasz connected and in 5 minutes made tasks on which I tormented 3 days. I RECOMMEND TO ALL! SUPER!

ClaireAustin0_0
United States
2 months using the app
Opinew replied December 8, 2023

We're absolutely thrilled that you're enjoying Opinew Product Reviews App UGC and all its features! It's fantastic to hear that the multifunctionality and customization options like changing colors have been beneficial to your use. We're especially proud of our support team and it's great to hear that Tomasz was able to assist you swiftly and effectively. Your enthusiastic recommendation truly means a lot to us. Thanks for taking the time to share your positive experience and 5-star rating. We're here for you anytime!

Best regards,
The Opinew Team

June 14, 2020

Love the support. Thanks so much :))Amazing review widget and I just recommend it to everyone seeking for review app

Mosqybite
Serbia
2 months using the app
Opinew replied December 7, 2023

Hello,

We appreciate your enthusiastic review and the 5-star rating! We're thrilled to hear that you had a positive experience with our support team and that you're finding our review widget beneficial. Your recommendations mean a lot to us.

We'll continue our efforts to provide excellent service and a top-notch app experience. Your feedback contributes significantly to our constant improvement. Thank you!

Best Wishes,
The Opinew Team

February 3, 2021

The best product review APP that I've ever used! I like it so much because I can import the amazon reviews! Never found an App like this! 5 stars!

Caldant - Cold days are over
Italy
2 months using the app
Opinew replied December 6, 2023

We're over the moon to hear such positive feedback about the Opinew Product Reviews App UGC! Thank you for considering us to be the best. Your appreciation, especially regarding the Amazon reviews import feature, encourages us to continue enhancing our service. We're thrilled to have you as part of our community. If you ever need assistance or have suggestions for our app, we'd love to hear from you. We value your opinion greatly!

Best wishes,
The Opinew Team

October 11, 2018

Great for importing reviews from different platforms. Their support is very fast, responded right away and guided me through the process. A very useful app, great support!

Hevels Goods
Romania
2 months using the app
Opinew replied December 12, 2023

Hello,

We're thrilled to hear your feedback about the Opinew Product Reviews App UGC! Ensuring our users can easily import reviews from different platforms is one of our main priorities, so we're glad to hear you've found that feature beneficial.

Moreover, we really appreciate your recognition of our support team's speedy response. We strive to provide efficient and helpful service at all times, and your positive feedback just made our day!

If you need any further assistance or have more suggestions, please don't hesitate to let us know. Your feedback plays an essential role in our ongoing improvements.

Best Regards,
The Opinew Team

December 14, 2020

Freaking Amazing customer service! Quickest response and tech support I ever received in a dire time of need! The app is smoothAF too.

Royale Merch
United States
2 months using the app
Opinew replied December 6, 2023

Wow, thanks for the wonderful feedback! It's uplifting to know that you found our customer service so responsive and helpful. We strive for our customers to have the best possible experience with our app and support, so your review certainly made our day. We're also thrilled to hear that you're finding the app smooth and user-friendly. We appreciate your high rating and your kind words, they continue to motivate us to provide exceptional service. Thanks once again!

Best regards,
The Opinew Team

May 4, 2019

I was using an app called Ali reviews for a long time but they had some changes recently and the app does not work at all any more as desired, so I switched to Opinew reviews. Because of the other review app i was using even after uninstalling that other app they left code on my theme file that messed up the reviews for my new app and messed up the spacing. I also did not have stars at the top of the product page only at the bottom. I hit the message icon and talked to a great guy named Tomasz! I told him about my concerns and issues and he was able to edit my theme and get everything the way i wanted it. You guys now have a life long customer for all of my Shopify stores and needs!

THE DIVA MIRROR
United States
2 months using the app
Opinew replied December 11, 2023

We're truly grateful for your detailed feedback! It seems like you had quite a journey finding the right review app for your Shopify stores, and we're thrilled that Opinew is the one you've chosen. It's great to hear that Tomasz was able to assist you and resolve the issues you were experiencing due to left-over coding from the previous app.

Your satisfaction is incredibly important to us and knowing that we've gained a lifetime customer genuinely makes our day. We look forward to continuing to serve all of your Shopify stores and needs.

Remember, we’re here anytime you need our assistance or have any concerns about the app. We aim to ensure that Opinew contributes positively to your Shopify store's growth.

Thanks again for your kind words and high rating.

Best Regards,
The Opinew Team.

September 25, 2018

Great reviews app! I like it! It is what I am looking for. The after-sale service is very nice! It help me a lot. Worth!

opolar
China
2 months using the app
Opinew replied December 12, 2023

We're thrilled to hear that you're finding our Opinew Product Reviews App useful and that it's exactly what you were looking for! It's particularly rewarding to know our after-sale service was able to provide the help you needed. Thanks for sharing your experience, and for choosing Opinew.

Your input makes a real difference as we continue to evolve our product. We appreciate you!

- The Opinew Team

April 29, 2020

Great app, with great costumer support! answered me within seconds. hopefully it wil help me with sales as well!

Dyrevenn
Norway
2 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you found our Opinew Product Reviews App UGC valuable and had a positive experience with our customer support! We indeed strive to provide speedy and effective responses to all our users. We also hope our app will be instrumental in boosting your sales. Please feel free to reach out if you need further assistance or have any queries. Your feedback is highly appreciated, and it helps us continuously improve and deliver the best service possible.

Best Regards,
The Opinew Team