Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from various sources and customizable design. The review snippets feature is found useful for Google Shopping campaigns. The user-friendly interface and smooth installation process are also praised. The support team is recognized for their quick responses and professionalism. Minor issues reported were promptly resolved by the support team. Merchants note the app's effectiveness in enhancing product credibility, influencing sales, and boosting store reputation.

Edited September 15, 2022

I just completed the onboarding process and imported my reviews. I got Help trough out and it was a pleasant experience, everything was easy and I got some clean looking reviews with minimal work, thanks a lot!

MixedArts
Sweden
About 2 months using the app
Opinew replied December 5, 2023

Hi there,

We are thrilled to hear that you had a pleasant experience with our onboarding process and found it easy to import your reviews. Knowing that the reviews are clean looking and required minimal effort is fantastic feedback for us.

Thank you so much for sharing this. Your feedback really makes a difference to our team.

Best Regards,
The Opinew Team

October 8, 2020

I had an issue with some review star icons not centering under product prices, as well as my verified badges overlapping the dates in the review boxes. I contacted support, they helped me get it all figured out within 20 minutes, and my site is looking better than ever! I'm loving Opinew, I highly recommend them!

Sunny Juiced
United States
About 2 months using the app
Opinew replied December 6, 2023

Hi there,

We're glad to hear that you're loving Opinew! Taking note of your initial issue with the star icons and verified badges, we're so glad our support team could help you resolve the problem in such a short time. It's wonderful to know that your site is looking better than ever now!

Your positive recommendations mean a lot to us. Thanks for letting others know about your experience with Opinew. We are grateful for feedback like yours as it aids us in maintaining a high standard of service. Keep enjoying our app, and if you ever encounter any other issues, remember we're here to help.

Kind Regards,
The Opinew Team

July 15, 2018

Excellent App! Very quick and easy to install and displays all my existing reviews from Amazon without me having to start from scratch on my website.

Had a very minor problem which was quickly resolved by Tomasz, who provided excellent customer service.

Highly recommended if you sell on Amazon.

Gents Against Poaching
United Kingdom
About 2 months using the app
Opinew replied December 12, 2023

Thank you so much for your glowing review! We're thrilled to hear how Opinew has streamlined your review import process and that you found it quick and easy to install. Our aim is to make your transition as smooth as possible, and it's great that this was your experience.

We also appreciate the special mention for Tomasz. He'll be delighted to know he was able to help. It's the quick problem resolution and excellent customer service that we always strive for.

Remember, if you ever have any more concerns or queries, our team is always here ready to assist. Thanks again for your recommendation and your support in our journey. We're glad to be a part of your Amazon selling venture.

Best Regards,
The Opinew Team

May 3, 2019

Very helpful app. The support team is helpful too. Quick replies and actions to my question.Recommend to shopify users!

PLUSWEETY
United States
About 2 months using the app
Opinew replied December 11, 2023

Thank you for your glowing review! We're thrilled to hear that you find our app helpful and that our support team was able to assist you promptly. Your recommendation means a lot to us! Please feel welcome to reach out if you have more questions or need further assistance in the future. Your feedback and satisfaction are very important to us.

Best wishes,
The Opinew Team

June 9, 2018

If there is an APP you need, this is the one!
My website already looks professional and I am 100% sure I get the customers trust. This is an App ALL stores should have.

And the customer service is awesome. I had some small issues in the beginning, but Tomaz at support respond almost in a minute and fixed the problems. Even in the weekends he gave support. Night and day.
I was wondering if he never sleep :)

I give 5 stars. If there was more stars to give, I would give them all.

Keep it up guys!

Rosies Fashion And Lifestyle
Norway
About 2 months using the app
Opinew replied December 12, 2023

We're humbled by your positive feedback! It's fantastic to hear that you regard us as a must-have app and you're seeing your website look more professional. Your trust and the trust of your customers are our top priority.

We're glad to know our customer service, especially the assistance from Tomaz, exceeded your expectations. We assure you he does get some sleep, but is always enthusiastic to help you out!

There's nothing that makes us happier than hearing our clients would give us more than 5 stars! We'll definitely relay your kind words to Tomaz and the whole team.

Thank you once again for your wonderful review. Your feedback fuels our drive to deliver an even better service!

Best wishes,
The Opinew Team

May 20, 2020

Great app and customer service is wonderful and quick. The reviews layout looks great compared to some other app out there.

alpineelites
United States
About 2 months using the app
Opinew replied December 8, 2023

Hi there,

We're thrilled to hear that you're enjoying Opinew's app and the layout of our reviews. High praise indeed! And knowing that you find our customer service quick and helpful just brightens our day.

Thanks for taking the time to leave your feedback. It gives all of us here at Opinew a real boost. It's important to us understanding how we’re doing from your perspective.

Best regards,
Opinew Team

October 10, 2022

The app is very easy to use and provides great assistance.
I will continue my subscription because everything has been satisfactory. Especially appreciate Romana's help from customer support!

Cureops
United States
About 2 months using the app
Opinew replied December 5, 2023

We're thrilled to hear that you're finding our app easy to use and helpful! Your continued subscription means a lot to us. We'll make sure to pass your compliments on to Romana – she'll be delighted to hear that she's made a positive impact on your experience.

Your feedback helps us to continuously improve and deliver the best possible service. Thank you for going the extra mile and leaving us such a wonderful review.

Best,
The Opinew Team

February 8, 2021

Such an easy and great way to import reviews on to my website. Makes it easy for customers and myself. Highly recommend

TAYLORGIGNAC
Canada
About 2 months using the app
Opinew replied December 6, 2023

We're thrilled to hear that you find our Opinew Product Reviews App easy to use and greatly beneficial for your website. It's great that both you and your customers find the experience smooth. We aim to keep providing an excellent user experience. Your recommendation is highly appreciated. Your feedback plays a significant role in our continuous efforts for improvement.

Thank you for your time and a wonderful review.

Best regards,
The Opinew Team

October 16, 2020

Best support of any app I've used. Definitely recommend using Opinew. Their staff always responds in less than 5 minutes.

Cereal Squad
United States
About 2 months using the app
Opinew replied December 6, 2023

Thank you very much for your positive feedback and recommendation! We're thrilled to hear that you had such a great experience with our support team. Your satisfaction is our priority, and we truly appreciate you acknowledging our quick response time. Reviews like yours help us to stay motivated and continue delivering high-quality service to our customers. Thanks again for choosing Opinew, we look forward to our continued partnership!

- The Opinew Team

July 15, 2020

Works great. Easy to use and customer service responded quickly and were helpful. I Would recommend.

RIISE NYC
United States
About 2 months using the app
Opinew replied December 6, 2023

Hello! It's such a delight to hear that you're finding our Product Reviews App user-friendly and effective. We're thrilled to know our customer service team was able to assist you promptly. Your kind words and the recommendation mean a lot to us! Preferring Opinew to others really tells us we're on track! In our ongoing efforts to improve, we truly appreciate your input. Feel free to reach out if there's anything else we can do for you. Thanks again!

Best wishes,
The Opinew Team