Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

June 24, 2020

I like the app because It creates a trusted online environment for my shoppers. The customer service, chat is attentive and helpful.

Chyna The Jeweler
United States
4 months using the app
Opinew replied December 7, 2023

Hello,

We're so glad to hear that you're enjoying our app and finding it helpful in creating a trusted environment for your shoppers. We strive to make sure our customer service is always on point and attentive to your needs, so it's wonderful to read such positive remarks about our support team.

Your feedback gives us motivation to continue improving and providing the best possible experience for our users. If you have any additional comments or suggestions, please feel free to share them with us. We’re just a message away and would be more than happy to help.

Thanks for choosing Opinew.

Best,
The Opinew team

March 3, 2020

FANTASTIC THAT IT GIVES YOU A PERFORMANCE BASED TRIAL RATHER THAN TIME SENSITIVE, NICE ONE!!!!!!!!!!

Culture Soldier Gear
United Kingdom
4 months using the app
Opinew replied December 8, 2023

Thank you for your enthusiastic feedback! We're thrilled to hear you appreciate our performance-based trial feature. We always aim to provide options that best suit our clients' needs, and your positive response is a great testament to that. If there's any aspect we can improve or if you ever need any support, please don't hesitate to get in touch. Your feedback is essential to us. Best regards, the Opinew team.

June 11, 2020

excellent app is going to help me out tremendously to pursue even more orders in the future and now

PANDEMIC CLOTHING STORE
Canada
4 months using the app
Opinew replied December 8, 2023

Thank you for your 4-star rating and encouraging feedback! We are thrilled to know that our Opinew Product Reviews App UGC is helping you significantly for gaining more orders. Your satisfaction is our main success.

However, the 4-star rating makes us think there may be something more we can do to meet your expectations fully. We encourage you to share more about your experience or any difficulties you might have encountered. Our support team is always here to assist you.

Your feedback carries a lot of weight as it helps us in continual enhancement for our users' experience.

Best Regards,
The Opinew team

October 1, 2020

Sto usando quest'app da poco e sto provando come va, tutto sommato per ora funziona bene, molto buono anche l'aiuto che ti da per avere i primi clienti.

CLshopy
Italy
3 months using the app
Opinew replied December 6, 2023

Ciao! Siamo davvero felici di sentire che stai trovando la nostra app utile e che ti sta aiutando ad acquisire i tuoi primi clienti. Apprezziamo molto il tuo feedback e la tua valutazione di 4 stelle. Se hai suggerimenti su come possiamo migliorarci ulteriormente o se affronti qualsiasi problema, ti incoraggiamo a metterti in contatto con il nostro team di assistenza. Il tuo feedback gioca un ruolo fondamentale nel nostro continuo sforzo per fornire un servizio eccellente.

Cordialmente,
Il team di Opinew

May 27, 2021

I was able to transfer my reviews from my last theme to my new one so easily. I have gotten so many customers because of them, so grateful for them.

Spoonsee
Morocco
3 months using the app
Opinew replied December 6, 2023

Hi there,

We're delighted to know that you found the transfer of your reviews between themes easy and beneficial. Getting positive feedback like yours makes our day! It's great to hear that our app has been instrumental in getting you more customers.

Is there anything we could do to make your experience a 5-star one? We genuinely value your insights and are eager to hear any suggestions you may have.

Warm regards,
The Opinew Team

September 14, 2021

I like the ease of Opinew, but unclear on full application. I have made an appointment with Opinew for more clarity.

The Pleasure Scenter
United States
3 months using the app
Opinew replied December 5, 2023

Hello,

We're delighted to hear that you find Opinew easy to use. That's always one of our main goals. We regret to hear that certain aspects of the application are not fully clear to you, and we appreciate your patience as we strive to fulfill your needs.

As you've already set up an appointment, we look forward for an opportunity to address all of your questions directly and provide the clarity you seek. Your constructive feedback helps us to understand our customer's experiences better and to continually improve our products and services.

Thank you once again for your support and feedback.

Best Regards,

The Opinew Team

March 6, 2023

muito bom o aplicativo , realmente ajuda demais para as pessoas que estão iniciando nesse mercado e precisão de um suporte

ANAMAX STORE
Brazil
2 months using the app
Opinew replied December 5, 2023

Olá, obrigado pela sua avaliação positiva e pelas generosas palavras sobre o nosso aplicativo. Ficamos muito felizes em saber que o nosso aplicativo está ajudando você no início da sua jornada. No entanto, notamos que a classificação foi de 4 estrelas. Se houver algo específico que podemos melhorar, gostaríamos muito de ouvir seus pensamentos. Prezamos todos os comentários e feedback dos nossos usuários pois eles nos ajudam a melhorar continuamente. Obrigado novamente por escolher o Opinew. Atenciosamente, Equipe Opinew.

March 10, 2020

Nice , really started simply and easy to use . Will review again when i will use it for sometime and get the final verdict

Greed & Pride
Greece
2 months using the app
Opinew replied December 8, 2023

Thank you for taking the time to leave us a 4-star rating. We're glad to hear that you've found the Opinew Product Reviews App simple and easy to use right from the start. Your early feedback is very important to us and we're looking forward to hearing your thoughts after you've used the app for a while longer.

Don't hesitate to contact us if you run into any issues or have additional questions along the way, our support team is here to ensure your experience continues to be a positive one. Thanks again for choosing Opinew.

Best Regards,
The Opinew Team

January 19, 2020

One of the best review apps out there. Integrates well with Google which is big for our stores. Customer support is also A+++ - fast to reply and incredibly helpful.

BODY'N SHAPE ™
France
2 months using the app
Opinew replied December 8, 2023

Thank you for your fantastic review! We're thrilled to hear that you find Opinew to be one of the best review apps out there. Our team constantly works hard to provide an easily integrative and efficient tool, especially when it comes to Google integration. It's also really encouraging to hear positive remarks about our customer support. Your kind words motivate us to maintain our excellence.

Your feedback plays an essential role in our continuous efforts to improve our services. Thanks once again for acknowledging our efforts and for being a valued part of the Opinew community.

Best regards,
The Opinew Team

February 17, 2021

really easy app to use. i would really recommend using this app for reviews. there help chat support reacts very fast and helps good.

Tada Fashion
Netherlands
About 2 months using the app
Opinew replied December 6, 2023

Thank you so much for your positive feedback! We are thrilled to hear that you find our app easy to use and our support team responsive and helpful. Your recommendation is greatly appreciated! At Opinew, we work hard to ensure a smooth user experience and quick assistance when required. Please don't hesitate to reach out if you need any more help in the future. Your feedback shapes our services, so keep it coming!

Best Wishes,
The Opinew Team