Overall rating
4.2
Counts per rating level
  • 86% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
July 15, 2023

Excellent support from Uri and the team, Shopify were completely unwilling to help us get the app up and running due to a bug on the Shopify side but Uri found a manual work around for our 3500+ photos and has manually done this - great service

Elite Wine Refrigeration
United Kingdom
2 months using the app
July 6, 2023

At $49 a month, this is the most expensive app I've downloaded and the most disappointing. First, it barely enhanced any of my photos. Second, the speed of my website did not go up. Third, some of the main features are broken (the photo editor) and when I sent an email about it to their "top-tier" customer service, there was no response or fix for over a week. I finally messaged them again and they told me to use their website for 2 free images and they'll work on fixing the shopify app with no ETA. Now I've just gone ahead and downloaded TINY and regret paying for this in the first place.

alcoving
United States
About 1 month using the app
Photobear replied July 7, 2023

Please reach out - not sure how we got to this state, and I hope to win you back. As you can tell from the rest of the reviews, this is not a representative experience.

For people who read this app: our pricing is not a flat 49$ a month, this pricing is reserved for stores with a very high amount of products only (our entry tier is 19$/mo).

June 13, 2022

Great app, working really well. Very quick, about 20%+ reduction in size with a few clicks. I will be installing this on more of my stores.

Frederic St James
United Kingdom
About 1 year using the app
June 21, 2022

I have used quite a few photo optimization apps for my site over the years, many offer lots of extra bells and whistles, features I don't really need - I just wanted an app that would resize without sacrificing image quality. On a whim I tried Photobear, I was immediately impressed with the simplicity and the results. They speak for themselves. Plus I really appreciated the developer's personal approach to alerting me to an issue with an image and helping me solve the problem. Researching the developer I can see that he's very passionate about machine learning and its applications, you can tell he genuinely enjoys his work! Excellent job, I look forward to seeing more innovations as time goes on.

Shady Lane
Australia
8 months using the app
Photobear replied June 21, 2022

Thanks a ton for your positive review and warm personal feedback! I do indeed love machine learning and applying it to help people out!

Just a technical note to those who want more detail: we don't resize the photo technically - the amount of pixels stays the same. What we do is smart compression, that reduces the image size with not visually discernable difference.

I hope to see you use our app again in the future, and I'm always here for personal 1 on 1 support.

December 20, 2022

Brilliant app!!
Super easy to install an use, does exactly what it says it will simply and quickly.
Really easy instructions to follow and follow up support was quick, efficient and very friendly.
Cant ask for anything more.
Thank you!!

Deed Industries
Australia
7 months using the app
February 21, 2023

This app is incredible. It has helped optimize our photos and the AI SEO description tool is amazing. The best part is Uri the creator goes above and beyond for you. The app does exactly what it says it will do. If you get hung up Uri will personally help you and does not stop until he fixes your issue. You can tell Uri is passionate about his work here. He wants to see everyone's store to succeed and look good succeeding. He even helped answer some questions and gave some very helpful insights that we had that were non-related to SEO and photo optimization about our store front.

Wynnsday LLC
United States
6 months using the app
Photobear replied February 25, 2023

Thanks a ton for this wonderful review! I'm always available if you need more hand on assistance :-)

September 16, 2022

Excellent application rien à dire! Elle permet d'optimiser au mieux les photos sur le site, en un rien de temps et en quelques clics! Merci :)

Jasmine Home
France
5 months using the app
Photobear replied September 16, 2022

Merci beaucoup pour la belle critique! Je ne parle qu'un peu français mais c'était amusant d'essayer de comprendre ce que vous avez dit :-)

July 22, 2022

Using AI to enhance all the product images in website, Excellent piece of work. Highly recommend. Customer support is very good.

Littlewands
United Kingdom
3 months using the app
June 28, 2022

Fast, no real difference between then compressed images and originals. Reccomended!
Thanks, and good luck!

Ehrl Fine Art & Antiques
Germany
About 1 month using the app
Photobear replied June 28, 2022

Thanks for your kind words. To those reading the review, just a clarification that there's no difference you can SEE in the photos is a good thing. They look the same, but they load way faster.

We got them about 30% smaller and they look just as great, which is what we're aiming for here.

June 13, 2022

I really struggled with my photos, as I imported them from other apps. The resolution and the quality of the photos were way worse as that from the original supplier. I got a really good customer support and fast replies. The services are great and I invite you to install this app, it's worth it!

ElClass
Germany
27 days using the app