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All of a sudden I cannot access my own website, not on the computer nor my phone, it is telling me to whitelist Cybarmor.io
What is going on, you are costing me valuable revenue and new people are trying to access my site because of new additions, why am I suddenly having this happen? I need this corrected NOW
You have enabled tracking protection and it disabled your visit based on your browser tracking settings.
Please contact us and we can assist you disable that feature.
the app is very easy to install and ready for use. They have a super fast service, answered all of my questions, helped and gave tips about my website. Happy customer here...
our web site is not accessible from iPhone users over a week. Having hard time to get support, over the week. even shopify trying to reach them but nobody respond yet. I dont recommend this app, they are not responsible thats why I had to install this app to leave feedback(you cant leave feedback after 45 days from the installation). Hopefully they respond this time.
According to our records, we have not received any inquiries from your store. All queries are responded to within 24 hours by our team.
Kindly contact us using the support link on the App store page and we will respond and help you with the problem you are having.
This developer is very helpful as the app was not working properly at first, but he worked with me and it is now working. Very happy with it! Thank you!
I'm using this app in my 3rd store and I'm always happy with it. For just $1 monthly my content is protected. What more could you want? Today the app was down, so it caused some issues, but now it works again and their support responded in a few hours with helpful information. I can only recommend it.
Please whitelist photolock.io domain from Tracking Protection to view our site.
It crashing my website last hours??? No response or help
I lost money today due to photolock.
if you have same problem go and delete from theme.liquid. {% include 'photolock' %}
You have Browser tracking detection enabled in your Photolock settings. It is not a crash or an error but a feature of the app that blocks users that use browsers which prevents apps to load. It is not turned on by default, so you must have enabled it after.
You can learn more about features in our help center. We also reply all questions within 24 hours, so feel free to reach out anytime.
Worth the price does what its suppose
This app works perfect so far thanks photolock. Beyondfleek.com
De momento contenta. Hoy comencé a usarlo y tuve atención al instante, resolviendo mi consulta con eficacia. Gracias
I reached out to customer support over the weekend about an issue I was having and they were quick to respond and even offered to take care of the problem for me instead of just sending me to a bunch of links and articles. The issue was resolved and I’m happy :)