Picanova: Print‑on‑Demand

Picanova: Print‑on‑Demand

by Picanova GmbH

POD direct from a Custom Wall Art expert. Dispatch from 24h

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    87% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    10% of ratings are 1 stars

All reviews

1 - 10 of 30 reviews

YOUNG HUSTLE

The application has way too many issues. I have already placed orders through the app. The "in progress" status of the order has not changed for days. Unfortunately, my emails are not replied to either. That doesn't solve my issue as a customer! For now, not worth the days spent.

Van Dogh

The service is great, the prices are very competitive. The quality of the canvases is high They still have some small technical problems but they are giving me all the necessary assistance If I can leave a piece of advice, it would be much better to be able to sell with the same store both in Europe and in the USA. At the moment it is not possible to use the same Store to sell, for example, in the UK and the USA 5 stars you deserve!

Developer reply

August 12, 2021

Great to hear that you are enjoying the Picanova POD service, thanks for the great review! We're happy to hear that our support team has been helpful to you and of course, we are in constant development processing for supporting you even better.
Wishing you the best of luck with sales! :)

Kawaink

First I must say, I'm not sure the comments here are real. The application has way too many issues. I can't even understand how other people managed to work with it. The mockups it creates are inconsistent and revert the color of your designs! The uploads take forever. The support is not good either. They respond quickly but for most of my requests their response has been "It works fine here". That doesn't solve my issue as a customer! There 1 open request that they're looking into at the moment and I will see how they handle it and based on that I will reconsider trying again. For now, not worth the days spent.

Developer reply

August 11, 2021

We are sorry that you had problems using our app. We have already contacted you by email and will help you quickly.

La Gallery D'art

Very simple to use and good communication with the after-sales service. The automatic orders are great and of very good qualities.

Developer reply

August 13, 2021

We appreciate the great feedback! We are glad to hear that you're finding our Shopify-App easy to use and enjoy our professional communication after-sales. Wishing you the best of luck with great sales!

Poketier - Dein Haustier als Sammelkarte

Die Qualität der Produkte sowie auch die blitzschnelle Lieferung zum Kunden überzeugen einfach! Bei Reklamationen wird umgehend und kulant reagiert. Daumen hoch!

MYFACE3D, votre portrait 3D

Très bonne application avec beaucoup de personnalisation de produits.
Cela faisait longtemps que cherchait une API comme ça. Je recommande.

Jewelly.fr

Really good experience with Picanova so far. The quality of the printing is top notch, so we can feel confident scaling our buisness with them. In terms of pricing I don't think you can beat them, at least on the European market The main advantage for us is the possibility to use their API to make our process automatic with our store I would appreciate a better direct way to communicate with them, but overal very satisfied with the support and quality

Developer reply

August 13, 2021

We are pleased to haear your transparent and nice comments, it is much appreciated! We take pride in providing the best support experience for our partners and your kind words mean a lot to us - we appreciate for being with us and you are so valuable to us, we are at your service around the clock-24/7

SmilePoster

Volle Punktzahl. Ich nutze Picanova in einem neuen Shop, mit dem Schwerpunkt auf personalisierte Leinwände. Bestellungen werden i.d.R. innerhalb eines Werktages bearbeitet/versendet. Ich kann also guten Gewissens eine Gesamtlieferzeit von 2-4 Werktagen angeben. Das hat bisher immer gepasst. Qualität: Top! Bisher gab es ausschließlich positives Kunden-Feedback und 5-Sterne Reviews. Sample Bestellungen bestätigen den Eindruck. Preise: Die Preise für Leinwände sind sehr gut und lassen gesunde Margen zu. Service/Support: Ich hatte von Anfang an einen persönlichen Ansprechpartner, der mir bei einigen Fragen auch schon weiterhelfen konnte. Würde ich als vorbildlich bezeichnen. Fazit: Bei meiner E-Com Reise ging es bisher selten so entspannt und reibungslos zu wie mit Picanova. Von daher kann ich diesen Anbieter uneingeschränkt weiterempfehlen.

Hundelove.com

Danke für den Support, diese App ist sehr nützlich und hilft einem weiter wenn man einen zuverlässigen und kompetenten Partner braucht. Daumen hoch.

LukasDavisDesigns

Gute Preise im Vergleich zu anderen deutschen Anbietern und sehr stabile Verpackung, z.B. für Tassen. Bin auch mit den Produktionszeiten zufrieden

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