Pickrr makes the most hard work very is easy. For an online store, logistics is everything, and Pickrr makes it very convenient for an online store to ship orders. Now I don't have to worry about shipping my orders because I know Pickrr will take care of it. And customer care service is amazing, which solve every query within few minutes. Thanks Pickrr
A great application for shipping and logistics, its a very helpful app when it comes to timely delivery and international shipping. The customer service support is also a seamless one. Really liked this app though.
If there were an option to give zero stars, I would have opted for it—the most ridiculous app on Shopify. I had booked a parcel for Friday for a pickup on Saturday. On Tuesday evening, I get a message that the service partner came for a pickup, but the package was not ready. The package was ready on Friday. Lying to the hilt. Needless to say, a big loss of credibility for our company when the client did not receive the package as promised. They asked us to deposit INR 2K for starting the service, which we promptly did. Now they refuse to refund the amount—what a bummer. Never install this app.
We are sorry for the experience you had. This is not the kind of experience we want to give our sellers. We would like to know where we went wrong. Please reach out to us at email@example.com so we can provide you with the correct resolution.
EWSELLS | CHARITY STORE BEYOND |
ONE OF THE WORST APPS WE HAVE USED . PLEASE DON'T USE THIS APP , THEIR COSTUMER SERVICE IS WORSE . IF WE ENQUIRY THEM ABOUT SOME ISSUES THEY WOULD SHOUT AT US , WITH OUT ANY REASON .
The app is helpful. But technical issues keep coming once a week. Their delivery partner coordination is ok types and issues linger sometimes.
Amazing logistics & shipping software app. We have been using it for over six months now and the usage is seamless and very customer friendly.
The Deal Bazzar
Great App Pickrr with the best support from the team and simple integration for order placing and tracking.
Excellent account managers who follow up and good rates for domestic couriers across India. . . . . . .
The BD team is super and did alot of follow up to get us onboard. DO NOT WORK WITH PICKRR. HORRIBLE SERVICE, HORRIBLE CUSTOMER SERVICE. When faced with a problem in the 1st week of commencing they refused to take any calls and ignored our calls for 6 days and lost 40 parcels. Will strongly suggest not working with them.
This is a long-time customer review after using them for years. Not sure why there are so many negative reviews. We ship a lot of orders with Pickrr & have been using the services for the last 4 years. The support at times was a problem in the initial days but right now it is simply flawless. The reviews here are of the companies who are trying to directly install and ship 1-2 orders a day. We'd recommend connecting with the company, get yourselves registered on the platform, get a POC appointed & then start shipping.