Here's my story. Installed the app and did a few steps for registering, moving forward. Nothing worked out. Frustrated. No customer support phone number. Sent emails and waited for a few days. No reply. Sent another emails. Waited for another few days. No reply. One and half month passed. After one and half month, started getting calls for 1) my order not delivered 2) My pickup issues 3) my delivery issues. Got many calls one by one. My number is actually updated into all their support tickets. Even my store is not integrated but they started calling me for all the issues. Worst app. Do not ever integrate. Update 1: After posting this review, I got the call from their sales. Said that we will integrate superfast. However, not replying to emails or picking up my calls after that.
Don't give your hard-earned money to them.
Their panel and tech support are pathetic. Moreover, they don't care about the overcharging.
There is no option for RTO delivery in a separate warehouse. Their resolution time is also too long.
We have faced tons of overcharging issues with Pickrr. Moreover, we are not getting timely and satisfactory response from Naman Wadhwa. The store name is WowZap.
Firstly, the overcharging resolution takes too long and they don't validate the sorter images with the AWBs. Secondly, there is an excessive delay in RTO delivery despite complaints raised before one month.
Thirdly, the panel doesn't have the option to select separate warehouse RTO delivery. We have been informed that the same will be implemented by 15-Mar-2021 but the same is not done till today. Will not recommend it anyone !