Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
14 de marzo de 2024

If I could, I'd rate them way more than 5 stars.

The app is super cost-effective, especially compared to others that have all these features. It was quite difficult to find an app that allows scheduling while also being able to account for inventory levels in each location. The user interface is very easy to use. Plus, I can have logins and secure pins for all team members

The service is some of the best I have seen. They are very responsive and get things resolved quickly.

Vibe Kayaks
Estados Unidos
8 meses usando la aplicación
24 de noviembre de 2023

Jason from Alpaca is a great support representative who solved my entire issue in the span of less than 30 minutes. Mind you, it's Black Friday, so this level of service is extremely impressive!

100% recommend this app for its functionality and exceptional customer service!

Northern Fitness
Canadá
Casi 3 años usando la aplicación
17 de septiembre de 2020

Alpaca makes delivery options wondrously simple. It's intuitive and doesn't feel restrictive like other delivery apps. The team are incredibly knowledgeable and provide amazing support (even in my less-than-convenient for them timezone - thanks Ryan!).

Mumma Eats
Australia
Más de 3 años usando la aplicación
Fecha de modificación: 25 de abril de 2021

UPDATE:
We've been using Alpaca for a almost 5 months now. The support is 5 stars. Alpaca works brilliantly. Easy to use and always developing new features. If your reading this thinking is this the app for me I urge you to install it and use the free trial. I promise you that you will not look back. We've switched to Alpaca during the Christmas period when there was no orders in the system. Alpaca seams so much reliable. We haven't missed any orders. We did use another delivery app from the shopify store which is over twice as much. It stopped working and causing issues so that's why we swapped. Alpaca have listened to my feature requests and done a lot of work their end to get our printing sheets to print the way we need the to. Ryan have been amazing in supporting us. Answering emails the same day. We can't fault them so far

Sweets & Treats Maesteg
Reino Unido
Alrededor de 3 años usando la aplicación
Fecha de modificación: 24 de febrero de 2021

Great App!! The customer support is very helpful and quick! I wasn't familiar with how to get everything set up, but their support guided me through all the different settings, I would recommend!

EdenBakery
Estados Unidos
Alrededor de 3 años usando la aplicación
13 de enero de 2021

1000000 stars for this app. Josh and Ryan are so helpful. Having Alpaca has taken out business to the next level by giving us *seamless* local delivery, store pickup, AND shipping options. Not to mention we can use accelerated checkouts and see all of the orders that we have for each day. It's awesome and we love it. Thank you Ryan and Josh!!!

Zuzu'sPetals&Gifts
Estados Unidos
Alrededor de 3 años usando la aplicación
2 de junio de 2022

Une application vraiment excellente et un support tout aussi excellent ! Ryan est toujours disponible et très efficace pour répondre à nos problématiques. Même si on a décidé de ne plus proposer le click-and-collect en boutique, on continue à utiliser l'app pour d'autres fonctions très utiles (principalement pour l'affichage de la disponibilité des articles sur les différents "emplacements" shopify). Customisable et très utile pour nos clients... comme pour nous.
On recommande à 100% !

Colorful Black
Francia
Más de 2 años usando la aplicación
26 de agosto de 2020

The Alpaca app works seamlessly, it's easy to integrate, and their support team is excellent. Best support I ever received from any developer. Good job Alpaca!

Kammok
Estados Unidos
Alrededor de 2 años usando la aplicación
26 de enero de 2021

The guys at Alpaca have thought through everything for this app - has all the necessary features and more. Ryan has been super responsive to any support requests and was able to roll out some requested features in just a matter of days. Highly recommend this app!

Dabble Market
Canadá
Casi 2 años usando la aplicación
3 de diciembre de 2020

This app is incredibly helpful and only surpassed by the helpfulness of the Alpaca / Alumworks team. Ryan has been a superstar in ensuring that everything is functioning correctly and helping to implement certain customizations. We couldn't recommend this app and team more!

Toronto Market Company Inc.
Canadá
Casi 2 años usando la aplicación