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Alpaca is a life saver for my small business! We are able to seamlessly manage our order flow via this app and this easily replaces at least a full days worth of work each week if not more. Their customer service is always super fast to respond and they have always found a solution to any issue I have had quickly.
Thanks for your very kind review Aubrey! We're really pleased to hear how much time our pick and pack app saves your small business. We're always here should you need anything else.
We at GT have been using Alpaca for the last 2 years and have been amazed by its ease of use and scalability. Alpaca is an intuitive solution to pick, pack and dispense the BOPIS orders. It’s as easy as 1, 2, 3! Designed to optimize picking efficiencies, instructs the users on how to pack the items picked and at a click of a button, dispense the order after customer pickup.
We look forward to continued collaboration with the product team.
Thanks for the great review! We really pleased to hear how Alpaca has helped support Giant Tiger's pick and pack operation across many retail stores!
I've been using Alpaca: Pack, Pickup, Deliver since 2021, and I can confidently say it's a top-tier Shopify app. Over the years, the support team has consistently been helpful, but the new team led by Steve has set a new standard for excellence. Steve and his team provide probably the best customer support I've ever experienced.
Several features of the app stand out. The built-in local delivery navigation that integrates seamlessly with Google Maps is incredibly convenient and efficient. The user interface is simple and intuitive, making it easy to navigate and use. I also appreciate the flexibility of having individual logins for all locations. This feature ensures that each site operates smoothly and independently. Additionally, the specific accounts for order managers and drivers simplify the process, making it easier for everyone involved.
Overall, Alpaca: Pack, Pickup, Deliver has significantly improved our delivery operations, and I highly recommend it to any Shopify store owner looking for a reliable and user-friendly delivery solution.
Thanks for your very kind and thorough review Jef! It has been a pleasure to provide support and I hope we are able to continue to deliver a good quality service and great features.
App works flawlessly for years for our Shopify Plus store. They also have an amazing support team behind the product. Highly recommended!
Thank you for your kind review Mike! We're glad that our pickup and delivery scheduling app block is working well within your Checkout Extensibility compatible checkout.
If I could, I'd rate them way more than 5 stars.
The app is super cost-effective, especially compared to others that have all these features. It was quite difficult to find an app that allows scheduling while also being able to account for inventory levels in each location. The user interface is very easy to use. Plus, I can have logins and secure pins for all team members
The service is some of the best I have seen. They are very responsive and get things resolved quickly.
Thank you so much for your kind review! We have some exciting changes ahead that we're sure will provide even greater value for money.
Jason from Alpaca is a great support representative who solved my entire issue in the span of less than 30 minutes. Mind you, it's Black Friday, so this level of service is extremely impressive!
100% recommend this app for its functionality and exceptional customer service!
Was a bit confusing at the start, but when reach out to support can get it solved very quick. Nice app, will recommend!
Une application vraiment excellente et un support tout aussi excellent ! Ryan est toujours disponible et très efficace pour répondre à nos problématiques. Même si on a décidé de ne plus proposer le click-and-collect en boutique, on continue à utiliser l'app pour d'autres fonctions très utiles (principalement pour l'affichage de la disponibilité des articles sur les différents "emplacements" shopify). Customisable et très utile pour nos clients... comme pour nous.
On recommande à 100% !
I needed an app to allow me to offer multiple local delivery options at once and this was the only one I could find that solved my problems. Thank you for this app and keep up the great work! I never leave reviews but had to for this.
My business requires customers to select a date and time slot for collection. It has been a nightmare working with Shopify but this app has made the journey so much easier. It has all types of functions that I didn’t even know I needed. Also huge shoutout to the Josh and his team. They have been so helpful.