Alpaca: Pack, Pickup, Deliver

UPDATE:
We've been using Alpaca for a almost 5 months now. The support is 5 stars. Alpaca works brilliantly. Easy to use and always developing new features. If your reading this thinking is this the app for me I urge you to install it and use the free trial. I promise you that you will not look back. We've switched to Alpaca during the Christmas period when there was no orders in the system. Alpaca seams so much reliable. We haven't missed any orders. We did use another delivery app from the shopify store which is over twice as much. It stopped working and causing issues so that's why we swapped. Alpaca have listened to my feature requests and done a lot of work their end to get our printing sheets to print the way we need the to. Ryan have been amazing in supporting us. Answering emails the same day. We can't fault them so far

Great App!! The customer support is very helpful and quick! I wasn't familiar with how to get everything set up, but their support guided me through all the different settings, I would recommend!

1000000 stars for this app. Josh and Ryan are so helpful. Having Alpaca has taken out business to the next level by giving us *seamless* local delivery, store pickup, AND shipping options. Not to mention we can use accelerated checkouts and see all of the orders that we have for each day. It's awesome and we love it. Thank you Ryan and Josh!!!

The Alpaca app works seamlessly, it's easy to integrate, and their support team is excellent. Best support I ever received from any developer. Good job Alpaca!

The guys at Alpaca have thought through everything for this app - has all the necessary features and more. Ryan has been super responsive to any support requests and was able to roll out some requested features in just a matter of days. Highly recommend this app!

This app is incredibly helpful and only surpassed by the helpfulness of the Alpaca / Alumworks team. Ryan has been a superstar in ensuring that everything is functioning correctly and helping to implement certain customizations. We couldn't recommend this app and team more!

The team at Alpaca are truly amazing, I definitely had quite a complicated store with a range of delivery categories. They took this all in their stride, big shout out to Ryan! Superb communication. Customer online shopping experience, up a couple levels because Alpaca.

Truly amazing app. I tried many of the apps but this is the ONLY one that allows you to restrict the ability to set a pick up time until you mark the order as ready for pick up (packed). I emailed 6-7 other pick up apps and none could do this. I also found that this app was the best one for being integrated into shopify's native pick up functionality. The customization features seem to be the best by far in terms of what you can set and notifications to customers.

Most importantly, the service is STELLAR. They were so helpful, even though I'm definitely among their smaller clients I suspect. They didn't treat me any different. would recommend them 100 out of 10.

Cannot recommend the alpaca app enough. It allows us to offer a really seamless and sophisticated pickup/local delivery service for our customers and the customer support is above and beyond.

Great app but even better customer support. They were very quick to reply and solve my issues. I highly recommend Alpaca for anyone who wants to offer pickup in their Shopify store.