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Truly amazing app. I tried many of the apps but this is the ONLY one that allows you to restrict the ability to set a pick up time until you mark the order as ready for pick up (packed). I emailed 6-7 other pick up apps and none could do this. I also found that this app was the best one for being integrated into shopify's native pick up functionality. The customization features seem to be the best by far in terms of what you can set and notifications to customers.
Most importantly, the service is STELLAR. They were so helpful, even though I'm definitely among their smaller clients I suspect. They didn't treat me any different. would recommend them 100 out of 10.
The Alpaca Pickup Delivery app is perfect. Ryan and the team are top notch at customer service and have often gone above and beyond helping us with any specific requests we have made. By far the best experience we have had with any app provider. Thanks very much!
Amazing Shopify app, fully optimises local deliveries, pickups, and shipping. Customer service is top notch, so helpful!! Many customisable options for every business, if you haven't got it already, you're missing out.
Good app, still in testing.
But so far he is doing what I want and the coming days will show his benefits
the guys at alpca were fantastic in helping set this up to meet our needs. 1 of the only apps that could facilitate pickup on certain item SKUs within our inventory
Absolutely love the app, it does exactly what it says it will. But the best part is the customer service... the support you get from the developer is amazing. Highly, highly recommend!
Seems very buggy and it just stopped working!! On the local delivery page inside the app its just freeze. It didnt work to calculate fees etc. Not worth a penny.
Support was quick to respond & really helpful. Thank you! We've tried so many apps for pick up and delivery scheduling and we hope this one works out in the long run!
LOVE the app so far. You are a godsend after the all apps I'd been testing. I 100% should have just started with Alpaca. It's MILES better. I would have saved hours and hours of time. I've had a couple of feature requests and their support team (hey, Ryan!) has been super responsive so far.
Good looking app. Learned on implementation, since I have two locations, I was not eligible for the $19/m plan. Needed to upgrade to the $49/m plan. Then I was going to have limited access to the features on my basic Shopify plan because it does not Carrier Service API. (API support is included on Shopify's Annual plans or could be added for an additional $20/m.) In my situation implementation was going to cost an additional $88/m. I was able to find more cost effective options to do the same function.
Hi there! We’re also frustrated by Shopify’s Carrier Service requirement. We’ve voiced our frustrations to Shopify, but unfortunately that’s out of our control. Alpaca does work without Carrier Service, but you won’t have access to all of our features.
In terms of location limits for our plans, those are stated on our app listing and our website, so perhaps you skimmed over that.
We feel the 2-star review isn’t fair considering this information is stated on our app listing, but thanks for giving our app a try.