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Absolutely love the app, it does exactly what it says it will. But the best part is the customer service... the support you get from the developer is amazing. Highly, highly recommend!
Support was quick to respond & really helpful. Thank you! We've tried so many apps for pick up and delivery scheduling and we hope this one works out in the long run!
LOVE the app so far. You are a godsend after the all apps I'd been testing. I 100% should have just started with Alpaca. It's MILES better. I would have saved hours and hours of time. I've had a couple of feature requests and their support team (hey, Ryan!) has been super responsive so far.
Good app, still in testing.
But so far he is doing what I want and the coming days will show his benefits
Seems very buggy and it just stopped working!! On the local delivery page inside the app its just freeze. It didnt work to calculate fees etc. Not worth a penny.
Great customer service. Jason was quick to respond, very friendly, made it so easy to fix my problem. Thank you so much. I will be upgrading to this platform in the future!
I recently used Alpaca: Pack, Pickup, Deliver and was blown away by the amazing service. The app is super clean and user-friendly, and the date picker made it easy to schedule my deliveries. The team at Alpaca were incredibly professional and took great care of my issues incredibly fast. I couldn't be happier with the service and would definitely give them 5 stars! Thank you, Alpaca!
Good looking app. Learned on implementation, since I have two locations, I was not eligible for the $19/m plan. Needed to upgrade to the $49/m plan. Then I was going to have limited access to the features on my basic Shopify plan because it does not Carrier Service API. (API support is included on Shopify's Annual plans or could be added for an additional $20/m.) In my situation implementation was going to cost an additional $88/m. I was able to find more cost effective options to do the same function.
Hi there! We’re also frustrated by Shopify’s Carrier Service requirement. We’ve voiced our frustrations to Shopify, but unfortunately that’s out of our control. Alpaca does work without Carrier Service, but you won’t have access to all of our features.
In terms of location limits for our plans, those are stated on our app listing and our website, so perhaps you skimmed over that.
We feel the 2-star review isn’t fair considering this information is stated on our app listing, but thanks for giving our app a try.
If you're looking for an app to do local pickup or delivery this is it. We needed more functionality than what Shopify provides you and alpaca did exactly what we wanted it to. Works easily out of the gate and is customizable to what you need even if you dont know what you're doing. Excellent customer service on top of that makes this a must have app for anyone running a store.
We've been using the app for a few weeks now and are very happy with it. It works out of the box and the responsiveness of the devs gives us great confidence.