Reviews (49)
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We worked wit Alex on an issue we had, and he resolved this with great support. The APP now does everything we need and delighted the way it is working for us.
Great app, easy set-up, very caring support, focused on resolving issues swiftly. Alex from support was extremely kind & knowledgeable, gave us his full attention with a few issues we encountered, exceptionally great experience! Thank you
Amazing app with outstanding features! The customer support was exceptional—thanks to alex, I now have a fully set up store. Highly recommended!
Thanks Alex Again
customers does not get update of when the time and date booked to pick up or deliver the product
很高興使用這個應用程式，Alex幫助了我很多，他幫我從英文改為中文，非常感謝他，他是個很厲害的人!
I'm very happy to use this application. Alex has been a great help, translating for me from English to Chinese. I'm very thankful to him—he's an incredible person!"
date not coming up when customer placing order. ( missing date
Dear Lily and May,
Thank you for your feedback regarding the issue on our app. We sincerely apologize for the inconvenience this has caused you :(
We understand how important it is to have a smooth ordering experience, and we are currently investigating the problem to ensure it gets resolved quickly. Your experience matters to us, and we appreciate you bringing this to our attention.
Can you please reply to this message and give us more details and screenshots about the issue on our store? We can also arrange a call if needed, so we check it directly for you.
Please don’t hesitate to reach out to our customer support team via Livechat or email: support@yanet.io. We’re here to help!
Thank you for your understanding.
Best regards,
Yanet Support Team
Fantastic app with excellent features and the customer service was amazing, thanks to Alice I have a complete store
It is awesome! I wish it integrated into the shopify order page better, so I could mark the status of pickup form the order page. But it works really good!
We had a custom theme, which didn't work at first. But Brian helped me with the implementation and made the nesseccary adjustments.
The plugin is wonderful, everything works perfect and it has all the features a pick up plugin would need.
// Update:
We had another small bug in our theme and the support was incredible. 10/10 Stars deserved!
good