PickupFlow Desk

Run pickup queues, staff handoff and SLA alerts for native pickup orders.

PickupFlow Desk gives store teams a focused workspace for Shopify native in-store pickup operations. Merchants can monitor pickup orders, move work from new to preparing to ready, flag issues, copy customer messages, check pickup setup, track SLA risk and review location performance by location without editing themes or creating checkout discounts.

• Live pickup queue for new, ready and issue orders
• Staff handoff actions for preparing, ready and picked up
• Setup checks, SLA alerts, message templates and reports