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I love this app. It gives the viewer a chance to see my artwork in their own home which is something special for my website. I did have some teething problems which Ryan and Chris patiently sorted out for me. Excellent customer service. Many thanks - this app is strongly recommended and worth the money.
Thank you so much for this review :)
Truly awesome app! Our customers and ourselves absolutely love it *especially in these times of social distancing.*
We're a men's underwear and swimwear brand from Canada, and we decided to use it to help our customers try out garments from the comfort of their home.
Here is an example if you'd like to see: https://garconofficial.com/products/axiom-swim-brief?variant=31386510983267
Highly recommends for any kind of business!
Thank you so much for this review :)
We love this app! We have used it across our entire art auction platform, so that all of our artwork is available to 'View in Room'. I love that we can upload our own blank wall images, as well as use plenty of available options. I love that it offers customers the ability to upload their own images and, better yet, they can also have it live in their present room using their phone camera. The pricing structure is spot on.
The support has also been excellent. We requested an improvement to the app relating to desktop view and they immediately got onto it and made the changes. Through helpful responses from the support and a third party developer, we were also able to make the 'View in Room' a button on each product (rather than a hovering overlay widget).
I agree with an earlier comment about the backend being a little fiddly at times. It might be good to have an automated activation option, where you select settings and it is applied automatically to all existing and new products (and you can manually deselect certain pieces). However, for us, we are able to add each piece as we add it to our store, using the standard settings, with no difficulty. Many thanks Picture It team!
Thank you so much for the kind words! It was a pleasure talking to you and receiving great feedback along the way.
We hope to continue providing the best experience for all of our customers, so if you ever need any more help, please don't hesitate to reach out again!
The app was easy to install and easy to apply to our art items. It adds an exciting new dimension to our annual art sale, which is going online for the first time ever this year because of the pandemic. Kudos to the development team for Picture It.
Thank you so much for your review! We will pass this along to the dev team :)
Exactly what we were looking for! Love that customers can preview art on their own uploaded wall image. I just wish the Preview button was more visible (even the sticky right button is a little hard to see) So far, so good.
Love that you found what you were looking for in our app! :) Thanks so much for the kind review!
Excellent service and help. I had a problem and within a day i was helped with my problem, it is a beautiful app
Hi Mywallprint! Thank you for the review and glad we solved your issue :)
I absolutely adore this app and my clients do too! It's incredibly user-friendly, unlike those clunky, cheap AR apps that nobody even bothers with. My clients are thrilled that they can easily upload a picture and effortlessly position the canvas on it. They're also thrilled about the option to save each creation and compare them before making a decision. It's fantastic that they can even reuse pictures to add multiple artworks to a single wall. While the real-time feature isn't used extensively, everything else is top-notch.
However, I can't help but despise the app's back office. It's an absolute nightmare when it comes to building, importing, or editing pictures. Sure, they have a bulk create option, but there's no way to configure it before editing. This means you're stuck using image 1 every time you want to import or edit in bulk. It's incredibly frustrating because the first picture is often more 'in situation', while the actual visual is usually in picture 2.
And don't even get me started on editing products in their interface. Once you press return, you're unexpectedly back on page one. If your product was on page 12, good luck clicking your way back to it. The trick is to use a new tab, but after 20 edits, you might forget about it.
Their support is available, but their response is a whopping "$50," and they'll do the job for you. You have to provide them with a CSV, doing 90% of the work, and they simply press a button. It's been a struggle with them for years. They seem uninterested in investing in new features, which makes me hesitant to recommend the app. If you start a website from scratch it is fine, as you can create on the go. But if you want to add it to an existing website with hundreds of artworks, prepare for endless sessions. Oh! They also offer this cool 'variant option' for which you can define dimensions to make sure all variants will be at scale, but you manually need to specify the dimensions for each one to ensure the correct scale. It's become such a nightmare to manage that we've stopped using this feature altogether. It's ironic how the developers spent time and money on it but made the bulk editing process so complicated that we avoid it. Perhaps it would have been wiser to invest in a more flexible and user-friendly back office instead.
Overall, it's a fantastic app, truly unique in the marketplace. Don't get me wrong, we like it. But if they could just allow us to define settings before initiating bulk actions (such as choosing the image) and fix the return bug, it would become a killer app.
I really want to like this app, but have been getting an error message when trying to add new backgrounds. I have yet to experience all of the apps benefits. I have reached out to support, but I have yet to get a response. I am currently in search for an app that has a support team that is available to address concerns.
Hey Kila! Thsnks for reaching out! I see your question from yesterday and just responded via email :)
Works perfect. Also fast and good support! Can recommend this app for better displaying your products!
I really enjoyed this app. It did exactly what I needed, however, I am not ready to go live with it today. I will absolutely revisit it when my needs change and it is something I want to use. No complaints at all, I really liked its functionality and it was very well designed. Very user-friendly!