Pillow Profits Fulfillment

Besides price increases, I didn't see anything else from PP in the last 6 years. No OSS option, no mock-up updates. The prices now are double compared with other POD Companies

We used Pillow Profits for 3 years and pulled them a couple of months ago. It wasn't the pandemic, but that their customer service was just inflexible and rude most of the time. We had given them a second chance and done more than $100k in orders. For the most part, their items are decent, but their prices aren't competitive with several other brands that have better customer service. Shipping times BEFORE the pandemic were not consistent. Sometimes items arrived in 2 to 3 weeks and other times it took 5 weeks. If they want to continue to successfully work with US merchants, they will need to change their system a bit. Response times aren't great. And just overall not fun to work with. You can see, whomever is responding to poor reviews also has a very standoffish and aggressive way of handling constructive criticism. It's basically the same attitude you will get when dealing with their customer service with orders.

We have found much more success and profits with other companies.

At this point not happy with you guys. Trying to reinstall the app is trying to charge me. I already paid this month. As of now do not have the app in my shop because of this. Paying for something i do not have.