PineRaffle: Sweepstake Contest

Pine raffle not only help run an opportunity of a life time but wasn't with out a learning curve since this was our first raffle. Pineraffle customer service and support has been tremendous. This hopefully will be the first of many and long going relationship with pine raffle

Customer support was quick and very helpful.

We have been utilizing the PineRaffle app for a while now, the hype is real. Support, especially Sehar has been a saving grace for us. She has always been more than willing to answer our questions, hops on a call when needed. They have always received our feedback positively and have made impreovement based on our suggestion which is very rare in the app world.

Not the best for our company, but good if you only run a few giveaways per year and never back-to-back raffles. This app has great features but is also very limited. As soon as we launched our first raffle, the app slowed down MASSIVELY. Like, waiting minutes upon minutes to get the page to load. They can send out emails to your customers automatically, but customization is limited, and many of our customers thought it was a scam.
There is no way to schedule another giveaway for the future, you can only schedule one at a time. We run giveaways every month. So essentially, our marketing girl would have to stay up until midnight each month to set up the new one. That's not going to work.
Once you end a raffle, you can no longer click into it to see who all entered. Make sure you download the CSV report of entries! And when you're not able to find the CSV like us, it's under the "reports" section. But it never tells you that, it just says "CSV generating." It doesn't automatically download to your computer or email to you. You need to click on "reports."
Design and functionality is lacking. Support was quick to help with coding for color customization. I appreciated that. We are moving to a different app that can handle our needs better. This app is definitely good for the price.

Perfect app for boosting both sales and email leads. In one month, we grew our list by 2,000 people — all targeted customers.

This app has been a saving grace for our company! It has worked seamlessly for what weren’t trying to achieve and I love how customizable it has been. On top of it all, the customer support is A+!!! And that’s all I can really ask for; Sehar in particular has never left me hanging with all my questions and has actually made improvements to the app based on my specific needs/requests. Don’t look any further, full proof raffle app with A++ fast customer service that never lets you down. HIGHLY recommend this app for anyone with a Shopify/ e-commerce store looking to boost sales with a giveaway.

PineRaffle helped us clear out old inventory while engaging our audience. The live chat support was friendly and extremely knowledgeable.

App has bugs. Emailed support with no answer. We re paying $19.99 a month and have an expectation if we are experiencing a problem with YOUR APP, that you would contact us back to resolve.

I used this app to run raffles in my store.
Due to the raffles conditions, it helped me with increasing the avg purchase amount.
I highly recommend it for anyone who owns a store and would like to get more sales!

Had a small issue which I messaged about and Jake sorted it within a few hours ! Setting up a raffle is very simple and straightforward