PineRaffle: Sweepstake Contest
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This app has been a saving grace for our company! It has worked seamlessly for what weren’t trying to achieve and I love how customizable it has been. On top of it all, the customer support is A+!!! And that’s all I can really ask for; Sehar in particular has never left me hanging with all my questions and has actually made improvements to the app based on my specific needs/requests. Don’t look any further, full proof raffle app with A++ fast customer service that never lets you down. HIGHLY recommend this app for anyone with a Shopify/ e-commerce store looking to boost sales with a giveaway.
Muy difícil cancelar la suscripción
Estimado cliente,
¡Lamentamos mucho que te vayas! Si desea cancelar su suscripción, puede hacerlo fácilmente desinstalando la aplicación de su tienda de aplicaciones. Esta es una característica estándar de Shopify y no es exclusiva de Pineraffle. Si tiene alguna pregunta o necesita ayuda, no dude en comunicarse con nosotros. ¡Gracias por ser parte de nuestra comunidad!
Inaya was extremely helpful in walking me through on how to set up the raffle for my store. Infact, she created the raffle on my behalf. she also helped me create ticket sku with nice picture. Thank you and keep up the good work.
PineRaffle is a great app, It's very easy to use, setting up raffle was a breeze. I can create different type of raffle based on Order or specific products that I would like promote or help booster my customer email database. They respond promptly with a solution whenever you had a problem.
I wanted to setup sweepstakes in my store for the upcoming holiday season and tried a few apps. I like this app, pretty straightforward to setup and the team responded to my question immediately. Recommend!
This App is great and easy to use. I would suggest this App for your company's next raffle or giveaway.
App has bugs. Emailed support with no answer. We re paying $19.99 a month and have an expectation if we are experiencing a problem with YOUR APP, that you would contact us back to resolve.
We regret the inconvenience. We responded to your query and followed up as well. Your satisfaction is our top priority, and we’re here if you need further assistance.
I emailed them with a problem being my font color of my website is white and the background of the pop up is white, The staff responded very quickly and gave me the correct code to fix them problem. I am very satisfied with the support team. Amazing Service!
This app is simple to setup and support was very helpful in helping me choose which plan I needed for the giveaway I wanted to run!
I uploaded the app but then realized the application I needed didn't quite fit the app. They refunded quickly and will use the app in the future for raffles! Hope they add some ability to contact through their website as well. Thanks for quickly responding Pine.
Hello,
We have no history of you reaching out to us to ask for a refund. Our contact information is available in the app. We have issued you a refund for the app charges, as well as sent you $19.95 in app credits.